Mark Kia - Service Center

Friendly service staff I always have a positive experience when I come in for scheduled maintenance.. The staff is very friendly and professional and I feel like I'm in good I always have a positive experience when I come in for scheduled maintenance.. The staff is very friendly and professional and I feel like I'm in good hands. More

Great customer service! Tyler was my service advisor. Very knowledgeable and professional Service was done in promised time frame Comfortable waiting lounge Will be back Tyler was my service advisor. Very knowledgeable and professional Service was done in promised time frame Comfortable waiting lounge Will be back again! WiFi and coffee provided More

Mark Kia Scottsdale AZ Mark Kia is a very good dealership. Purchased my Optima from them 6 yrs ago. They have done all my vehicle’s maintenance & they’ve been excellent! Hig Mark Kia is a very good dealership. Purchased my Optima from them 6 yrs ago. They have done all my vehicle’s maintenance & they’ve been excellent! Highly recommend. More

Ok service - not so great location This dealership leaves NO space anywhere for customer parking or getting in and out easily! Leave some parking for your customers! Customer service o This dealership leaves NO space anywhere for customer parking or getting in and out easily! Leave some parking for your customers! Customer service office/ payment window - this room looked filthy, dirty like it has not been swept or cleaned for years.. : ( Doesn't leave the best impression. Also if you offer a complimentary car wash - Do It! Dropped our Kia off in the morning and were able to leave it most of the day and when we picked it up later that afternoon was still dirty. More

Technician employee I know there are several tech’s but I personally like to deal w/ José! He always takes my calls or if I get a voicemail he calls me back within 30 min I know there are several tech’s but I personally like to deal w/ José! He always takes my calls or if I get a voicemail he calls me back within 30 mins. What I appreciate is: his patience to listen to my issues & if he can’t resolve it over the phone he makes an appointment. When my car is done he doesn’t rush to explain to me what was done & answer other questions I still don’t know about my new car. He is an outstanding employee. I hope I will continue to get his wonderful service! More

Oil change Everyone is always helpful and courteous. As soon as you pull in until you leave there is a good vib about the place. Great job.... Everyone is always helpful and courteous. As soon as you pull in until you leave there is a good vib about the place. Great job.... More

Mark Kia the best. Mark Kia they are the best. In Kia mark they are very attentive and they explain to the client everything that happens in the car and what they did wh Mark Kia they are the best. In Kia mark they are very attentive and they explain to the client everything that happens in the car and what they did when they checked it. and suggest when there is a problem. More

Great customer service at Mark KIA I received great customer service at Mark KIA service center yesterday. The staff was very friendly and completed my maintenance services in a timely I received great customer service at Mark KIA service center yesterday. The staff was very friendly and completed my maintenance services in a timely manner. More

20,000 mile service I’m on a road trip and they fit me in for my needed service. They were courteous, kept me updated, and washed the car before returning it to me. If I I’m on a road trip and they fit me in for my needed service. They were courteous, kept me updated, and washed the car before returning it to me. If I lived in the area they would be my regular service provider. More