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Mark Kia - Service Center

Scottsdale, AZ

4.9
298 Reviews

298 Reviews of Mark Kia - Service Center

Sort by
July 30, 2025

Very pleasant experience. Had reservation and was taken care of right away for oil and filters change. Had coupon for 10% off. They also have senior discount. Jose was ser More

by Soul sister Jeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
July 17, 2025

The process was so easy. I got my car in right away and then was given an uber ride home and back. Everything was taken care of in a timely manner. The purchase of my car was More

by Jtabfoley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service/so helpful!
May 30, 2025

Jose and brandy in service are always outstanding, very clean and always great to deal with. More

by Jan454ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Jun 05, 2025 -

Mark Kia responded

We appreciate your kind words about our service team at Mark Kia. Thank you for sharing your experience.

May 27, 2025

All good nice trimmed perfect service and good place to pay and good cafe a More

by Pr48072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lemon III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Mark Kia responded

Thanks for sharing your experience at Mark Kia. We're glad you enjoyed our service and amenities.

May 21, 2025

Brian, our service rep has been helpful and friendly. Their service, repairs, and maintenance is very good. We have been happy working with Mark Kia Service. More

by ORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 21, 2025 -

Mark Kia responded

We're glad to hear you've enjoyed the service, repairs, and maintenance with our team. Your positive feedback means a lot to us at Mark Kia. Wishing you many smooth drives ahead.

May 20, 2025

Had a great experience at Mark Kia services today, brought it in because my engine light was on. They got me an uber home & back to the dealership while my car was being worked on & communicated great More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Schafer
May 20, 2025 -

Mark Kia responded

We're pleased to hear your positive experience with our service. It's great that you found the communication helpful during your engine light issue. Best wishes from the team at Mark Kia.

May 17, 2025

I love Mark Kia for the modern building with clean facilities, the complimentary popcorn is delicious, their large cooler always full of cold bottled water and every employee walking around have smile More

by nell_85281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
May 17, 2025 -

nell_85281 responded

I love Mark Kia for the modern building with clean facilities, the complimentary popcorn is delicious, their large cooler always full of cold bottled water and every employee walking around have smiles on their faces which lead one to believe they have great management. The salesman are very nice and always present, ready to help out customers and their communication is top notch with text alerts and lobby check-ins. My car always gets a complimentary wash and the service is done as quoted. I’m never pressured to purchase unnecessary services and I really feel they care for MY car the way they would for their own family members. It’s true, Mark Kia is a place where families come together! I would strongly recommend!

May 13, 2025

Great service, Josh is always on his A game delivering great knowledge, customer service, and very efficient. great communication as well More

by nicho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stonestreet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
May 27, 2025 -

Mark Kia responded

We appreciate your feedback. Our team is glad to hear about the efficient and knowledgeable service you received.

May 09, 2025

Cody did a great job & did more than he had to. . Very knowledgeable & explained what Tempe Kia couldn’t. He’s my go to Advisor. Never lets me down! More

by Dwhitetree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 27, 2025 -

Mark Kia responded

We're glad to hear our team exceeded your expectations. Thanks for choosing Mark Kia.

May 08, 2025

My experience with the body shop. It’s excellent . This is my 2nd time using the shop . The work is very good and the employees do not disappoint. An easy and satisfying experience. More

by wpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Garcia
May 27, 2025 -

Mark Kia responded

We're pleased to hear about your excellent experience with our body shop. Your loyalty and satisfaction mean a lot to us at Mark Kia.

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