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Mark Kia

Scottsdale, AZ

4.5
1,727 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,727 reviews

July 29, 2019

Good Salesperson experience but Finance did not listen. We had a good experience with the Salesperson (JJ). However, although we were clear with the finance person that we live and would register the vehicl More

by Bill in Co
Price
Recommend Dealer
No
Employees Worked With
JJ Clark, Peter Meyerhoff
Aug 02, 2019 -

Mark Kia responded

Hi Bill, thank you for the feedback. It looks like we did not charge you for AZ tax, but the DMV did. If the vehicle was driven off the lot, customers do in fact have to pay the state tax. If the vehicle would have been shipped to Colorado the terms would have been different. I understand your frustrations with the situation, but it is out of our control. Please reach out if we can do anything else for you. Michelle Freese Michelle.freese@markkia.com CRM

July 28, 2019

Kia Sportage Lease Ken was very knowledgeable about the product line that he is selling. Very courteous and patient with all of my questions. Helped me decide to go with More

by Kia Sportage buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Williams
Jul 31, 2019 -

Mark Kia responded

Thank you for the kind recommendation! Mark KIA appreciates your business and we are thrilled to hear Kenny helped find your perfect vehicle. Please reach out if we can help with anything else you need! Michelle Freese Michelle.freese@markkia.com CRM

July 27, 2019

Nice people I first started doing with Ryan then Kenny help me sell my car David help me with the loan everyone was really nice ! Tiffany help me a little bit t More

by Bubs123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Williams, Ryan McDade
Jul 31, 2019 -

Mark Kia responded

Thats great to hear, Bubs123! We are so happy to hear Kenny got you into a reliable vehicle. Please don't hesitate to reach out if you need absolutely anything!! Michelle Freese Michelle.freese@markkia.com CRM

July 25, 2019

Overall Wonderful Great experience, especially for first time buyers. Staff is kind and is willing to do all they can to help you find a great and reliable vehicle. More

by Dnabor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cruckson
Jul 31, 2019 -

Mark Kia responded

Thank you, Dnabor! Mark KIA appreciates your time and business. Please reach out if we can do anything else to help assist you. Michelle Freese Michelle.freese@markkia.com CRM

July 24, 2019

Efficient courteous professional Great experience buying our new Soul. No pushy sales technics or manipulative behavior we have experienced at other dealerships. Very pleased with our More

by Bmillsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricella Moraga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Cruz
Jul 31, 2019 -

Mark Kia responded

Hi Bmillsd, thank you for recommending Mark KIA, Scottsdale. We are pleased to hear you enjoyed your experience. Congratulations on your new KIA Soul! Michelle Freese Michelle.freese@markkia.com CRM

July 23, 2019

Mark Kia is the BEST Ryan Mcdave and Kenny were the best sales reps I have ever had!! I highly recommend both! As a sales rep this is best place to come to for getting a u More

by katieeburnsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Williams, Ryan McDade, Peter Meyerhoff
Jul 31, 2019 -

Mark Kia responded

Thank you for the kind review, Katie! We appreciate you taking the time to give us some positive feedback. Congratulations on your new vehicle!! Please reach out if we can do anything else for you. Michelle Freese Michelle.freese@markkia.com CRM

July 22, 2019

Buyer beware Very disappointed with this dealership. They don't negotiate any of their rates so they must like keeping their lot full. Ultimately it took a total o More

by Jdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Stonestreet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Mark Kia responded

Hi JDavis, thank you for the constructive feedback. We make it very clear to our guests how our 'One Price' policy works. It ultimately saves our guests more time. Rather than the back and forth haggling, we are on the same page from the start. We appreciate you choosing to do business with Mark KIA. I apologize for your frustrations, please feel free to reach out if I can be of assistance in any way! Michelle Freese Michelle.freese@markkia.com CRM

July 22, 2019

Service review The ones at the receiving (I didn’t catch their names) were very helpful and polite. Also the guy at the service window inside was extremely helpful. More

by SJWebb55
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
See above notes
Jul 22, 2019 -

Mark Kia responded

Thank you for the positive feedback, SJWebb55! We are pleased to hear you enjoyed your experience with us. Michelle Freese Michelle.freese@markkia.com CRM

July 21, 2019

Service at the Standard of Excellence How many people actually have the time to stress negotiating what you can get from a car deal? Nobody these days. Mark Kia tells you upfront how they More

by QuinnTones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricella Moraga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Delaney, Frank Cruckson
Jul 22, 2019 -

Mark Kia responded

That is great to hear, Quinn! Thank you for taking the time to write a kind review. Mark KIA appreciates your time and business. We are looking forward to working with you again in the future. Congrats on your new vehicle, and welcome to the KIA family!! Michelle Freese Michelle.freese@markkia.com CRM

July 20, 2019

Great Service The staff was very helpful. They were very upfront and wanted me to be up front as well about what I wanted. They made it simple to tell them exactly More

by BLuc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Cruz, Peter Meyerhoff
Jul 22, 2019 -

Mark Kia responded

Thank you for the positive feedback, BLuc! We appreciate you choosing to do business with Mark KIA. Please don't hesitate to reach out if we can do anything else for you! Michelle Freese Michelle.freese@markkia.com CRM

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