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Mark Kia

Scottsdale, AZ

4.5
1,695 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,695 reviews

September 19, 2019

Excellent experience We found the car online around noon. We called the dealership and Kelly directed us to come in and meet with Johnny. We initially went to the wrong de More

by Nursing2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Meyerhoff
Sep 19, 2019 -

Mark Kia responded

For you to say that trading or buying a car has never been easier makes our day! We are so glad that Johnny delivered professional service and helped you get into your new vehicle in under three hours. Thank you very much for posting about your experience and for recommending us! We wish you safe and happy driving.

September 19, 2019

Good service! Everything from sale to finance was amazing. I would highly recommend this dealership to everyone i know. The customer service and down to earth expla More

by Ethan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Meyerhoff
Sep 19, 2019 -

Mark Kia responded

Hi Ethan! Thank you for your review of Mark Kia. We are so pleased you had a wonderful visit to our dealership and thank you for your compliments about our staff. We take pride in providing excellent customer service to all of our guests and it's great to see it shown to you. Have a great day and see you next time!

September 15, 2019

Telluride in 2 hours Stopped in on a whim to test drive the Telluride I've been eyeing. Met Jason, who was awesome, and took a quick test drive..I loved it and made plans More

by YvetteMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Caldera, Matthew Tatge
Sep 16, 2019 -

Mark Kia responded

All of us at Mark Kia are happy to see this wonderful feedback! Customer service is something we take seriously and we are pleased to read Jason, Matt, and Dave proved this to you throughout the process of buying your Kia vehicle. We hope to see you again soon and thank you for your business!

September 13, 2019

Love my KIA! Mark Kia is the place to be when your looking into a new vehicle. The fact that the dealer who helped us was definitely what you call a good sales rep More

by niajaye2354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Cruz
Sep 13, 2019 -

Mark Kia responded

We are grateful for your review. It means the world to us here at Mark Kia! Thank you for your kind words about Isaac, Brandi, and the rest of our team who assisted in making your car-buying process so easy and enjoyable. That is our goal! Have a great day and happy driving!

September 13, 2019

Go Pablo Pablo our salesman was awesome he was very knowledgeable and a great person to work with, answered all our questions. He excelled at follow up and c More

by Tom
Friendliness
Recommend Dealer
No
Employees Worked With
Finance department was disorganized with poor customer help and Kia Financial made my experience very unpleasant/stressful and at this point still leaving questions about payment arrangement very disappointing , Pablo Quirindongo
Sep 29, 2019 -

Mark Kia responded

Tom, we're excited to know that you had a great experience working with Pablo. Thank you for recommending him and Mark Kia!

September 10, 2019

Home base Mark Kia truly has been my home base for service related items for my car since I bought it in 2012! I have always had faith in their recommendations More

by Homebase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Mark Kia responded

Reviews like this one make our day! We are thrilled that you can depend on us to keep your car running smoothly and safely. Thank you very much for your continued support!

September 10, 2019

Extremely Disappointed I feel bamboozled due to my check list on most were green but indeed should have been in red. Then I get a list on the last page with a price list. I More

by Jazzy Jas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Wood, Tommy Granger
Sep 24, 2019 -

Mark Kia responded

We are grateful for your business and I'm so sorry to hear that your last visit with us was disappointing. We strive to deliver the best care to our customers and service to their vehicles and I'd like to see what I can do to help here. Would you please give me a call at your earliest convenience? Thank you, Michelle Freese - Customer Service Manager - 480-425-5300

September 08, 2019

Excellent customer service Johnny was very helpful and he made a tedious process bearable. Thank you Johnny for helping us find a car in our price range and lifestyle. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Mark Kia responded

We understand that the car-buying process can be challenging but it's great to hear that Johnny made it as easy as possible! Thank you very much for choosing Mark Kia and writing us a wonderful review.

September 08, 2019

Everybody was very nice and welcoming!! Everybody was very nice and welcoming. Frank, our salesman was great and was very accommodating. No gimmicks, just straight forward pricing and no pre More

by jrrowland51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricella Moraga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cruckson
Sep 09, 2019 -

Mark Kia responded

This is exactly what we love to read! Thank you so much for coming to Mark Kia for your new car. We hope you're loving it.

September 07, 2019

Outstanding They took care of business and my needs !! They told me don’t give up when I was about to walk out but Jason and manny told me to hang on witch I did More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Caldera
Sep 09, 2019 -

Mark Kia responded

Hi Alexander! Thank you for your review of Mark Kia. Congrats on purchasing your new 2019 Jeep! We are so glad to read your kind words about our team and the excellent customer service they provided you while you were our guest. Hope to see you again soon and thank you for your support!

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