Mark Kia
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent experience We found the car online around noon. We called the dealership and Kelly directed us to come in and meet with Johnny. We initially went to the wrong de We found the car online around noon. We called the dealership and Kelly directed us to come in and meet with Johnny. We initially went to the wrong dealership but they directed us and said Johnny was “the man” and that we’d be in great hands. Johnny was professional, took us on a test drive and with the team worked out a deal. We had a trade in and the entire process took under 3 hours. Peter worked with us on the finance end and made the process so smooth and enjoyable. Trading/buying a car has seriously never been easier. I highly recommend working with these guys. More
Good service! Everything from sale to finance was amazing. I would highly recommend this dealership to everyone i know. The customer service and down to earth expla Everything from sale to finance was amazing. I would highly recommend this dealership to everyone i know. The customer service and down to earth explanation of process was fantastic. More
Telluride in 2 hours Stopped in on a whim to test drive the Telluride I've been eyeing. Met Jason, who was awesome, and took a quick test drive..I loved it and made plans Stopped in on a whim to test drive the Telluride I've been eyeing. Met Jason, who was awesome, and took a quick test drive..I loved it and made plans to come back the next day to buy it..I was 90 mins late and Jason had other customers so he introduced us to Matt, who helped with the paperwork..Once we agreed on the numbers and the deal was done, Dave from Finance walked us through the final signatures and then Jason came back to congratulate us and make sure we were happy. He then walked us to our car and showed me how to work all the bells and whistles. We were in and out in 2 hours. Very happy with our deal and the service we received. Would definitely recommend to anyone looking for a quality car from a quality dealership. More
Love my KIA! Mark Kia is the place to be when your looking into a new vehicle. The fact that the dealer who helped us was definitely what you call a good sales rep Mark Kia is the place to be when your looking into a new vehicle. The fact that the dealer who helped us was definitely what you call a good sales rep. Before we sat down with Isaac we were at the service dept. Brandi from the service dept. is also a reliable service rep. More
Go Pablo Pablo our salesman was awesome he was very knowledgeable and a great person to work with, answered all our questions. He excelled at follow up and c Pablo our salesman was awesome he was very knowledgeable and a great person to work with, answered all our questions. He excelled at follow up and communication. We would enthusiastically recommend him to anyone car shopping. More
Home base Mark Kia truly has been my home base for service related items for my car since I bought it in 2012! I have always had faith in their recommendations Mark Kia truly has been my home base for service related items for my car since I bought it in 2012! I have always had faith in their recommendations and never felt they were pushing a non needed service repair! Thank you for my years of good and honest service advice More
Extremely Disappointed I feel bamboozled due to my check list on most were green but indeed should have been in red. Then I get a list on the last page with a price list. I I feel bamboozled due to my check list on most were green but indeed should have been in red. Then I get a list on the last page with a price list. I feel my vehicle was not treated with care & that my business was taken for granted. The sad thing is I've been coming to this dealership since I moved here & never had an experience like this before. That is what disappoints me about this visit because my vechical & myself have experienced way better in prior visits. This makes me question were my prior visits really good or did I believe so because the customer service was outstanding. I'm just not sure anymore. More
Excellent customer service Johnny was very helpful and he made a tedious process bearable. Thank you Johnny for helping us find a car in our price range and lifestyle. Johnny was very helpful and he made a tedious process bearable. Thank you Johnny for helping us find a car in our price range and lifestyle. More
Everybody was very nice and welcoming!! Everybody was very nice and welcoming. Frank, our salesman was great and was very accommodating. No gimmicks, just straight forward pricing and no pre Everybody was very nice and welcoming. Frank, our salesman was great and was very accommodating. No gimmicks, just straight forward pricing and no pressure. Thank you. More
Outstanding They took care of business and my needs !! They told me don’t give up when I was about to walk out but Jason and manny told me to hang on witch I did They took care of business and my needs !! They told me don’t give up when I was about to walk out but Jason and manny told me to hang on witch I did now I’m driving a 2019 jeep!!!! More