Mark Kia
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Very fast process. Matt the salesman was knowledgeable about the entire inventory and not a high pressure type. We felt at ease with him. Thank you. about the entire inventory and not a high pressure type. We felt at ease with him. Thank you. More
Joey was very kind, informative, and patient when assisting me. I am very happy with my experience! I will tell all my friends and family to go see him. assisting me. I am very happy with my experience! I will tell all my friends and family to go see him. More
Joey made my car buying experience wonderful. He found the vehicle I wanted within my price range. He was very kind and helpful. I felt appreciated and comfortable throughout the entire process. I would h the vehicle I wanted within my price range. He was very kind and helpful. I felt appreciated and comfortable throughout the entire process. I would highly recommend purchasing from him. More
Jordan and Joey were absolutely fantastic. Found the perfect car for me and went to bat so I could get the best price. Would recommend! perfect car for me and went to bat so I could get the best price. Would recommend! More
Great Service Johnny was great. Dealer was easy and went out if the way to help. Can’t wait for the dealership to move to the new place. Johnny was great. Dealer was easy and went out if the way to help. Can’t wait for the dealership to move to the new place. More
My Mark Kia Experience Johnny is the best. He works hard and makes you feel comfortable and not pressured. He will get what is best for you. I worked with Johnny for a few w Johnny is the best. He works hard and makes you feel comfortable and not pressured. He will get what is best for you. I worked with Johnny for a few weeks and forgot he was a car salesman because he became a friend of mine. He’s an extremely hard worker and truly does care about his customers. I would recommend him to anyone, he’s incredible. If you ever go to Mark Kia, ask for Johnny, you won’t regret it. Thank you Johnny! - Colt Zieler More
Scheduled Maintenance Set up service appointment with Dakota. He met us at drop off. Kept appointment as scheduled. Informed me of any additional work to be performed. Set up service appointment with Dakota. He met us at drop off. Kept appointment as scheduled. Informed me of any additional work to be performed. More
Josh and Matt, Trying to understand why you told us you had to get my car from another dealer, when it was sitting on your lot the whole time. VIN# s on the sheet JJ sent me on Sat. 12/28 and the sheet you had to get my car from another dealer, when it was sitting on your lot the whole time. VIN# s on the sheet JJ sent me on Sat. 12/28 and the sheet you filled out when started with you on 12/30 have the same VIN as the car you supposedly got from another dealer. You are dishonest. That was one example of the BS Rich and I had to deal with. More
Dishonest Finance Department, Poor Customer Service Johnny was very good, but the finance department is dishonest and the customer service is poor. The finance employee makes you initial your acceptance Johnny was very good, but the finance department is dishonest and the customer service is poor. The finance employee makes you initial your acceptance of the extended warranty BEFORE you get the breakdown of costs, and then refuses to change document. If you have any follow-up questions after you purchase your vehicle, good luck reaching them. They took three months to answer basic questions I had and provide me with a rebate check I was promised for my plane ticket. Bottom line is to avoid Mark Kia even if the sticker price is slightly lower - you will end up paying for it in other ways. More
Great place was busy but everyone was extremely nice and kept asking us if we were okay and updated us on where we were on waiting time kept asking us if we were okay and updated us on where we were on waiting time More