Mark Kia

Enjoying experience. Got me in and out with the vehicle I was interested in. I would do business with them again. They had a big selection of vehicles to choose from. was interested in. I would do business with them again. They had a big selection of vehicles to choose from. More

Wonderful service. Friendly and knowledgeable. Did not feel hassled at all. thanks for a great experience!!! The lot was easily accessible, and the choice was wonderful! feel hassled at all. thanks for a great experience!!! The lot was easily accessible, and the choice was wonderful! More

My wife and I are so excited about our 2020 KIA Soul, thank you Joshua Stonestreet and Isaac Cruz and the rest of the team for making everything work out beyond our expectations, I recommend buying a car thank you Joshua Stonestreet and Isaac Cruz and the rest of the team for making everything work out beyond our expectations, I recommend buying a car from MARK KIA and look forward to a long-lasting relationship and continued excellent support and honesty. More

Negligent and dismissive bad repair work I initially paid $140 for an inspection fee when my fuel gauge stopped working. It was estimated to be $750 so I scheduled the repair for a later date I initially paid $140 for an inspection fee when my fuel gauge stopped working. It was estimated to be $750 so I scheduled the repair for a later date. When the time of my initial appointment came, I was promised the repair would only take half a day and I could have my car back ASAP. The day went by and I was informed that no repair work had been done because the part that got delivered was incorrect and they had already disassembled my car before checking that the correct replacement part was in stock, so I would be without a car until the new part would arrive 4 days later. I finally get my car back and I'm charged the incorrect amount. The $140 inspection fee was supposed to be discounted and I was charged something in between the discounted rate and the full rate. THE VERY NEXT DAY my car stopped running in the middle of the road. I called Jasmine asking for a tow truck and she assured me that help was on the way. TWO HOURS go by and I hear nothing from any tow trucks or from Jasmine. I call her back and she informs me that there was no driver anywhere within 3 hours of my location. She then proceeds to send the lot guy over to tow my car. I finally get my car taken back to the dealership and I am out of a car for another 3 days. When I get my car back for the second time, I am told that the only thing that's been accomplished in 3 days is having a tech fill my car up with gas and drive it around. They said the break down was due to a misread in the new fuel tank assembly and they assure me I won't ever have any problems with the fuel tank again. THREE WEEKS LATER my car stops in the middle of the road AGAIN. This time it's leaking gas everywhere so I get my car towed back home (NOT by the dealership) and my mechanic friend takes a look at it. He notices that the main fuel line has been disconnected due to a faulty fitting. My friend fixes my car in 5 minutes. I call Jasmine to inform her of this issue and I tell her I feel unsafe driving my car. She tells me "I'll have a manager contact you" and she hangs up on me and I never heard from her again. I have been trying to get in contact with a manager for almost a month and even the manager refuses to talk to me and won't make time for me. I understand a mistake being made in the repair but the terrible customer service was my breaking point. Throughout my entire experience at this dealership with Jasmine I have been disregarded and forgotten about. As a young female car owner this is especially disappointing coming from Jasmine. More

Pablo got me into a brand new Kia within my budget. He gave me a great deal on my old car and even though I wasn't expecting to leave with a new car that day they made me a deal I couldn't refuse. gave me a great deal on my old car and even though I wasn't expecting to leave with a new car that day they made me a deal I couldn't refuse. More

Tyler was an amazing person helped me and my husband find our car! We love it and he cared about us we will not go anywhere else!!! Thank you again for everything! our car! We love it and he cared about us we will not go anywhere else!!! Thank you again for everything! More

Great Service We traded in our 2016 Soul that we bought from them for a 2020 and got a great deal. Johnny Borboa was super helpful and communicated great with us. We traded in our 2016 Soul that we bought from them for a 2020 and got a great deal. Johnny Borboa was super helpful and communicated great with us. More

I leased my last car at Mark Kia. The experience then was pleasant and the service I received over the 3 years was very good. When my lease was up, I returned for another Kia and met Tyler. He was very nice pleasant and the service I received over the 3 years was very good. When my lease was up, I returned for another Kia and met Tyler. He was very nice and patient. He made the process hassle free. I would recommend him to anyone I know. More

Took delivery of our 2020 Telluride today from Tyler at Mark Kia. Tyler is absolutely spectacular. Through the whole find, order it, wait for it to come in and delivery he’s one of the best ever. I’m retir Mark Kia. Tyler is absolutely spectacular. Through the whole find, order it, wait for it to come in and delivery he’s one of the best ever. I’m retired military, kind of particular, purchased 22 vehicles over the last 40 years. I hope to deal with Tyler for everything in the future. Tyler’s manager Lucas was also exceptional. Straightforward, honest and very genuine as we worked out the price details. It was worth the drive to Scottsdale from the San Tan area to have this great experience. More

I had probably the single most enjoyable experience buying a car from Jason Caldera and Mark Kia that I’ve ever had in my life! Everything went smoothly and Jason took great care of me. I will definite buying a car from Jason Caldera and Mark Kia that I’ve ever had in my life! Everything went smoothly and Jason took great care of me. I will definitely be sending everyone I know to Jason and Mark Kia, from now on! More