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Mark Kia

Scottsdale, AZ

4.5
1,696 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,696 reviews

May 19, 2024

DeMarko Martinez is an extraordinary automotive aquisition consultant! I came in with a specific model & trim requirement and he quickly arranged a test drive. There were several cars available b More

by DougC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeMarko Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Mark Kia responded

Doug, it's great to know that DeMarko and David provided you with such a fantastic experience at Mark Kia. We're glad they could help find the perfect Seltos for you! Thanks for your kind words about our team - we strive to make every visit enjoyable. Enjoy your new ride!

May 12, 2024

The dealership is unlike any I have ever done business with they are so wonderful. They go above and beyond I will be back to do business with them again and I will suggest anyone looking for a car to v More

by Martymcdaniel117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeMarko Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Mark Kia responded

Marty, it's great to know that you had such a positive experience with DeMarco and our team at Mark Kia. We appreciate your kind words and recommendations! Looking forward to seeing you again in the future.

May 10, 2024

So kind and helpful, I didn’t feel any pressure and actually enjoyed my time here! More

by sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Gradijan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Kelly
May 13, 2024 -

Mark Kia responded

It makes us happy to hear it, Sarah! Thank you for choosing Mark Kia!

May 05, 2024

The team at Mark Kia went out of there way to beyond my expectations. I feel I've found a dealership for life. They Excell in the industry by taking care of the customer needs first.. More

by Nancy
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeMarko Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Gradijan, Andrew Durazo, Mark Vance, Cindy Rodriguez, Andrew Lazano, Tony Durazo, Nathan Jarvas, Lindsay
May 06, 2024 -

Mark Kia responded

Nancy, we're delighted to know that our team at Mark Kia exceeded your expectations and made you feel valued. We look forward to serving all of your future needs!

May 03, 2024

Prompt service. There were some issues that were unresolved but the sales person tried his best More

by pieoflife27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 08, 2024 -

Mark Kia responded

Thank you for the review. Please don't hesitate to contact me directly if you'd like to discuss any unresolved concerns in greater detail. Respectfully, Brandi Delaney - Service Manager - 480-425-5331

May 01, 2024

DO NOT WASTE YOUR TIME, THEY WASTED MINE FOR YOU! According to the website they are a “Non-commissioned sales team. No pressure, haggling, or stress.” This could not be further from the truth. More

by krishall94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JD Main
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Vasquez
May 02, 2024 -

Mark Kia responded

I'm sorry to hear about your experience. We strive for transparency and fairness in all our dealings, so it's disappointing that you felt otherwise. Your feedback is important as we continually work on improving our service delivery. If you're open to discussing this further, please reach out at your earliest convenience - I'd appreciate the opportunity to make things right if possible. Thank you, Lucas Wilson - General Sales Manager - 480.425.5300

April 29, 2024

Professional, courteous and very customer oriented Laura especially!! A refreshing experience considering today’s World negative attitudes about the customer I will probably just drop in for a cup of co More

by Rickfortmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura. In service dept
Apr 30, 2024 -

Mark Kia responded

Rick, we're delighted to know that Laura and our team at Mark Kia provided you with a refreshing experience. Feel free to drop by for that cup of coffee anytime! Thanks again for your kind words.

April 26, 2024

Thanks to DeMarko for making my car buying experience an amazing one. Not only did he answer all my questions, but he managed to find me the car I was looking for. Going above and beyond for the customers i More

by mayradavis1599
Recommend Dealer
Yes
Employees Worked With
DeMarko Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Mark Kia responded

We're delighted to know that DeMarko was able to provide you with an amazing car buying experience at Mark Kia! It's great he could answer all your questions and find the perfect vehicle for you. Thanks for sharing this positive feedback!

April 23, 2024

Marcella and Tayla (sales rep) helped make this process as seamless as possible, both were very accommodating and would recommend them to anyone. If you’re looking for an easy going process they’re your ga More

by Robert_u90638
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maricella Moraga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tayla
Apr 23, 2024 -

Mark Kia responded

We're delighted to know that Marcella and Tayla made your experience at Mark Kia a seamless one! Thanks for recommending us, we appreciate it.

April 01, 2024

DeMarko was easy going, helpful, and made my vehicle purchase easy. I felt like he was on my side throughout the process. I would buy another vehicle from him. My experience with Max Kemp in Financin More

by Frank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Max Kemp
2.0
This rating includes all reviews, with more weight given to recent reviews.
DeMarko Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Mark Kia responded

Frank, it's great to know that DeMarko was able to provide you with a positive experience. However, I'm sorry if Max didn't meet your expectations in the same way. We strive for excellent customer service across all departments and we'll certainly address this feedback internally. If there are any other concerns or suggestions you'd like us to be aware of, please feel free to reach out directly at Lucas Wilson - General Sales Manager - 480.425.5300. Thank you!

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