Mark Kia
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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A big shout out to Jonathon Gutierrez! I attempted several times to reach someone in Finance, we didn't remember receiving our paperwork when we purchased our Telluride and we needed a copy of it. Unf several times to reach someone in Finance, we didn't remember receiving our paperwork when we purchased our Telluride and we needed a copy of it. Unfortunately it was difficult to reach Finance even after trying several times and leaving messages. I tried using Chat on the website and that didn't work either, they thought I wanted to buy a new car. Jonathon reached out to me the next day by text and took the time to find out what I needed. He told me that our paperwork was on the USB key chain given to us in the box with our car key chain. I thought it was another key chain! This was a simple fix with the right person and that person was Jonathan! Thank you Jonathan! Also, we were treated very well with our purchase of our Telluride. Josh Stonestreet was great to work with! More
They did not have the car I wanted available yet but they were very nice and helped me with all of the questions I had and were willing to negotiate within my budget. were very nice and helped me with all of the questions I had and were willing to negotiate within my budget. More
I went to this mark Kia to look for a new car and the experience I had was great helpful ppl there no complaints I was helped by Abdul and Chauncey Cook they both were very helpful and Abdul work with me experience I had was great helpful ppl there no complaints I was helped by Abdul and Chauncey Cook they both were very helpful and Abdul work with me and work hard to get me out the door in a new car with decent credit More
I was very impressed with customer service, Jason was very professional and answered our questions he was also accommodating with my time constraints. The process went smoothly from beginning to end. Ch very professional and answered our questions he was also accommodating with my time constraints. The process went smoothly from beginning to end. Chip was thorough with financial info. More
It was a great experience. The help we received was over the top. The people we work with were considerate and knowledgeable the top. The people we work with were considerate and knowledgeable More
Was looking to buy a new car after selling my truck. I used a third party lender to get approved - The dealership before Mark Kia did their typical sales tactics (Courtesy Kia). I was ready to give up but used a third party lender to get approved - The dealership before Mark Kia did their typical sales tactics (Courtesy Kia). I was ready to give up but I tried again and now found one at Mark KIA. I submitted my information and the following morning I got a call from Rob Lemon (Robert). I immediately told him what I was looking for and what I was approved for and told him I’ve reached my xx level from the day before. He didn’t hustle, spit out typical car sales crap - he simply said your approval is valid here and my goal is to get you the car - that simple. You have questions - I’ll answer. He then said he wanted this to be a positive experience and meet my expectations. I outlined what those were and he said okay, let me go see what I can make work. He was very responsive and no xx. Needless to say, at no point did I feel pressure or as if I was being taken of. A couple of other notes: Rob has been there for 7 yrs. if you know about car sales (especially in the AZ heat), that’s hard to accomplish. The finance guy, started as a lot attendant and is now in finance. He said that Mark Kia changed his life. All the folks that I interacted with were genuinely positive. This speaks to the company and leadership. Great experience!! Thank you Robert More
The dealership found exactly the make and model we were looking for. Negotiations were easy and fair. Service from both sales and finance was brisk and efficient. Very happy with the experience looking for. Negotiations were easy and fair. Service from both sales and finance was brisk and efficient. Very happy with the experience More