Mark Kia

I have been searching for a Kia Seltos for a couple of weeks. I've had several disappointing visits to lots offering an "out the door" price online then tact on $3500-5000 additional once I went to their weeks. I've had several disappointing visits to lots offering an "out the door" price online then tact on $3500-5000 additional once I went to their lot. With little patience for the car buying process I spoke to Frank about this vehicle. I asked OTD price and didn't want to drive an hour for surprise fees. He said he understood and would check with his manager Jacob. I got a call back that they could fit to my budget and gave me a price. I went to the bank to get a cashier's check for agreed amount. We got to the lot and was greeted immediately. Frank had the car ready for test driving. Let us go for the test drive and came back to review paperwork. It was a fairly quick process and short wait to get to finance manager to sign all documents. I left there so happy with their service but most impressed with their flexibility to negotiate. I understand the industry has been hit by the pandemic and inventory shortages but a hike of $3500-5000 is just too much for a normal consumer like me to absorb. I am so thankful to both Frank & Jacob for their professionalism and working with me so I can get an affordable vehicle! More

It was the best experience in purchasing a vehicle that we ever experienced. Everyone was extremely pleasant and worked hard to complete our sale. Derrick was the best sales person. We would highly rec we ever experienced. Everyone was extremely pleasant and worked hard to complete our sale. Derrick was the best sales person. We would highly recommend them. More

Very understanding of my budget. Got me driving off in a new Charger. Very happy! new Charger. Very happy! More

Great people. Good cars. Great deals. Highly recommend for everyone for everyone More

Had a great experience at Mark Kia. The salesman that helped me, Sean Sotack, was very knowledgeable and couldn’t have been more helpful. I will definitely recommend him and Mark Kia to people that are l helped me, Sean Sotack, was very knowledgeable and couldn’t have been more helpful. I will definitely recommend him and Mark Kia to people that are looking for a new car. More

I worked with Robert Lemon and he worked incredibly hard to get my what I wanted from the dealership. Honored the KBB valuation of my vehicle which went a long way to my purchasing with them. to get my what I wanted from the dealership. Honored the KBB valuation of my vehicle which went a long way to my purchasing with them. More

My experience at Mark Kia was extremely pleasant from start to finish. Car shopping alone as a young female can be quite intimidating. A gentleman named Cole helped me through the process from start to f start to finish. Car shopping alone as a young female can be quite intimidating. A gentleman named Cole helped me through the process from start to finish. I could not be more grateful for how patient he was in helping me find “the one” and how comfortable he made me feel through each step of the process. I LOVE MY NEW CAR! More

Being a first time car buyer has been rough.....I have been looking for a car for about 6-7months. I contacted the dealership through TrueCar and through a bunch of automated robots I met Sean Sotack. Sea been looking for a car for about 6-7months. I contacted the dealership through TrueCar and through a bunch of automated robots I met Sean Sotack. Sean has been an incredible advocate throughout the entire car buying process for me. I have been extremely picky and I just want to say his patience has been a virtue! (The market is terrible, especially since most dealers can tell you "this is all we have, there is no more inventory, haha, good luck")This was not the case at Mark Kia, luckily, I was able to reach out anytime a vehicle of interest to me came on to the lot and Sean was on top of it. Sean displays charisma and genuine transparency throughout the entire car buying process. The dealership itself felt way less "grimey and sleazy and greasy" like what your brain associates with dealerships. It was one of the few in the valley that treated me like a person instead of like a number. After months and months of roughing it out with Sean, I was finally able to find everything I wanted and more in a vehicle. We initiated the process, test drive, car history and working through any problems or issues that were in the history of the vehicle. I knew I liked it enough and so we got the ball rolling. We figured out all the semantics and the not fun business part that makes everyone uncomfortable. After much back and forth and speaking to people in the "tower" and finance, we were able to find a happy place on the price. Then I met Johnny Barboa (the manager on the floor), as well as Josh Spencer (the general manager), they brought the big guns out! Jk jk. Josh and Johnny were just as kind and showed they cared as well. I also met David Fatellah when I signed the paperwork and he was just as awesome! Great guy to talk to. However it was not all positive, there were definitely some major problems and hiccups before closing that occurred along the way (I drove the car off the lot and was told it was mine then received a phone call and was asked to drive it back to the dealership and sent home in an Lyft) but the dealership was able to show they cared and bring things back to a positive experience overall. Thank you for everything Sean! More