Mark Kia

My Dad and I had the greatest pleasure working with Andrew Lozano (Sales) and Juan Rodriguez (Financing). They were both extremely helpful and friendly. Andrew went over and above to make sure I was ta Andrew Lozano (Sales) and Juan Rodriguez (Financing). They were both extremely helpful and friendly. Andrew went over and above to make sure I was taken care of. My dad and I were talking after our incredible experience yesterday and out of all our experiences with buying a car before, Andrew was the best salesman we have ever had! Andrew shows patiences, kindness, and dedication towards his customers. He's one in a million. We were beyond grateful for everything he did for us. Andrew at Mark Kia will ALWAYS be the first person I call moving forward when purchasing a new car. Thank you Andrew and Juan for an incredible experience. I am forever grateful for you two. More

Shane was great to work with, quickly communicated with me and answered all my questions. Delivered my vehicle on schedule and made sure I was happy with everything before I drove it home. Would buy anothe me and answered all my questions. Delivered my vehicle on schedule and made sure I was happy with everything before I drove it home. Would buy another car from him for sure! More

This is the third vehicle that I have purchased for Mark Kia. JD made this process very simple. Kia. JD made this process very simple. More

I was extremely disappointed with your dealership. No one greeted when I entered, no one acknowledged my presence, though six people, only two of whom were working with customers, and one sitting at No one greeted when I entered, no one acknowledged my presence, though six people, only two of whom were working with customers, and one sitting at his desk on his cell phone, all ignored me. Once the male I was with entered, there were three or more loud greetings and offers to help. I was the one purchasing a vehicle, check on hand, I might add. Further, I was called and emailed and texted but one of your sales representatives, late afternoon, reference the vehicle I inquired about, that had been sold early that morning as confirmed by multiple sales representatives. I also received no help on the lot when I was there the night before. Your lot is a disorganized sea of vehicles; no distinction between new, used, trade-ins, nor customer parking could be distinguished. This location has been the worst dealership I have ever been to! We will not be returning. More

Shane was extremely helpful throughout the entire process. He went out of his way, during his off time, to deliver our vehicle! Who else does that on a holiday!?!? He was a delight, and we’re are ver process. He went out of his way, during his off time, to deliver our vehicle! Who else does that on a holiday!?!? He was a delight, and we’re are very thankful for all of his dedication. Mark Kia will be our go-to dealership from now on! More

Shane is such an amazing and easy to work with salesman. He really tried to go out of his way to help get what I was looking for. He really tried to go out of his way to help get what I was looking for. More

They have helped me get in to a car more then Once but unfortunately every time it’s been a problem some way or form 3 out of 4 needed work after I got them and left me stranded with bad batteries. Every unfortunately every time it’s been a problem some way or form 3 out of 4 needed work after I got them and left me stranded with bad batteries. Every time I return I get a different sell’s person managers will just hand you off and for get trying to do a deal if your not standing in there lobby because you don’t matter otherwise. But be prepared to spend minimum of 4 hours there More

My loan through my bank was a disaster. Jacob helped me get a loan through Ally Financial which my truck loan is through for a great interest rate no more down then I already paid able to s Jacob helped me get a loan through Ally Financial which my truck loan is through for a great interest rate no more down then I already paid able to sign through email and added gap insurance More

Cameron and Demarko (sales) and Juan (financing) were extremely friendly and helpful. Overall, great experience! extremely friendly and helpful. Overall, great experience! More

Upon working on a deal, when the vehicle to be traded in was valued, the initial figure was not acceptable, and we were leaving. Then it was implied the trade-in value could be increased; therefore, we proc was valued, the initial figure was not acceptable, and we were leaving. Then it was implied the trade-in value could be increased; therefore, we proceeded with a purchase when we were provided with the purchase price and trade-in allowance, which was not adjusted. We left the building, were chased down in the parking lot, and invited into the desk manager's office to discuss. Since I had limited time available, I agreed to have a conversation. My husband and I went into the office; I was purchasing this vehicle, not my husband (these facts were known); Jacob Delaney did not acknowledge my presence and spoke directly to my husband. My husband told him he needed to speak to me; I was making the purchase, not him. But Jacob continues to disrespect me and speak to my husband. It was a Sunday afternoon, and a football game was playing on the TV in the office. I requested the game to be turned off so I could hear the conversation and was told, "No, I will not turn the game off." Again the sales manager was disrespectful by not inducing himself, acknowledging my presence, providing undivided attention, and turning off the TV. I understand it was a Sunday, but if a customer requests the game to be turned off, that is a simple thing to do when trying to do his job and make a sales deal. I guess football is more important. If it were not for the limited time I had available, the sales and finance people I would have walked. And NEVER PURCHASE A VEHICLE FROM MARK KIA. I will never purchase another vehicle from this dealership. More