Mark Kia

My Husband and I have been extremely satisfied with the services provided and the individuals working in the service department. I will continue to use Mark Kia for all services required to keep my KIA Sor services provided and the individuals working in the service department. I will continue to use Mark Kia for all services required to keep my KIA Sorento in great shape. Thank you Mark KIA for your service. More

I received a letter stating that my new Kia Sorento had optional updating available. I made the appointment the day before they were very accommodating. It was a quick drop off and pick up they even mainte optional updating available. I made the appointment the day before they were very accommodating. It was a quick drop off and pick up they even maintenanced my tires and computers data package without me asking for it. More

My vehicle repeatedly malfunctioned to the point where it was inoperable, which led to it being towed into Mark Kia for service. Allen, in the service department, called me first thing/next morning to advise was inoperable, which led to it being towed into Mark Kia for service. Allen, in the service department, called me first thing/next morning to advise that my vehicle was delivered, diagnosed, and repaired (partially... I'm waiting for parts to come in.) Allen was very knowledgeable and helpful. My issues, thus far, have been resolved in a speedy manner, and I would very much recommend that you ask for Allen when visiting Mark Kia's service dept. (The other service dept. employees were not very helpful or knowledgeable during my time of need, when my brand new 2011 Kia Optima wouldn't start on several occassions... twice when I was out-of-state and anotehr time in 117 degree Phoenix weather, leaving me stranded and on my own to resolve! Simply tipping me off on how to bypass the keyless ingition switch would've been nice!) More

I have received exceptional service in all ways from the Mark Kia service department. There is generally only a short wait, and the work is always completed on time. Mark Kia service department. There is generally only a short wait, and the work is always completed on time. More

I have been pleased with the service I have received at Mark Kia. I can always get an appointment quickly and they complete the service in a timely manner. The shuttle driver is very friendly and conveni Mark Kia. I can always get an appointment quickly and they complete the service in a timely manner. The shuttle driver is very friendly and convenient. More

Came here to swap our SUV for an advertised vehicle on their website. We did our research and knew our vehicles worth ahead of time. However, upon arrival they, of course, did not have that specific car a their website. We did our research and knew our vehicles worth ahead of time. However, upon arrival they, of course, did not have that specific car available nor any way to match that deal advertised--we would have bought if they were willing to match their advertised deal. Upon inquiring as to why it was still on their website we got a small reminder about how long it takes to update website--however, I do web design and development and know otherwise (not on the level of a car dealership though). We waited a hour for our vehicle to get trade appraised which was far too long to begin with. When we explained we did not want to test drive a car without first discussing numbers I was mildly yelled at and told to sit down. How he has spent all this time with us and they are sure to have something we would like. All in all, we looked at cars valued at over $6k over what our car was worth and we weren't willing to take that dive into car payments. We were told they would make us a deal... yada yada yada. Nothing materialized to our liking. So we left. More

Steve worked very hard to get the financing through because of some problems I've had recently. He did a great job and got me a great rate! Matty was very helpful and quite knowledgeable on all the car because of some problems I've had recently. He did a great job and got me a great rate! Matty was very helpful and quite knowledgeable on all the cars. He made the experience very easy. I would highly recommend both of these people for your car needs. More

I got the same sales schtick offered up everywhere. Friendliness and customer service evaporated after the sale. I was made to wait in the dealership for hours. I called repeatedly and left messages wi Friendliness and customer service evaporated after the sale. I was made to wait in the dealership for hours. I called repeatedly and left messages with no return call. So I had to make a third trip there for info easily provided on the phone. Never going there again. More

.I would recommend Mark KIA to anyone looking to buy a car. My sales associate Tobey Nordstrom was great to work with. I told him what I wanted and he did not try to pressure me into an upsale. Instead he car. My sales associate Tobey Nordstrom was great to work with. I told him what I wanted and he did not try to pressure me into an upsale. Instead he worked hard along with the finance department to get me the best deal. I got a fair trade in allowance and a discounted price on my new Soul. Great car getting awesome gas mileage. With the manual 5 speed im always getting over 30 mpg. Thank you Tobey and staff at Mark KIA! More

These guys were more than helpful!!! I still cannot believe how amazing my experience was at this dealership! I had so much fun! I came with a lot to ask. Spent two days with these guys going over all believe how amazing my experience was at this dealership! I had so much fun! I came with a lot to ask. Spent two days with these guys going over all my needs/wants/worries, everything! They gave more than enough time and attention to help me and make me feel comfortable with my decision. EVERYONE should have a look into this dealership if they are thinking of buying new or used!!! They really make a difference! They are a great team, like family even! I definitely feel like a part of their amazing family! More