Mark Kia

A deal completed prior to arriving at the dealership was not followed through upon arrival. The internet sales specialist that worked with us was mysteriously not working the day we had setup to sign. Our p not followed through upon arrival. The internet sales specialist that worked with us was mysteriously not working the day we had setup to sign. Our paperwork was no where to be found. Spent an hour and a half redoing paperwork and information that was completed days prior with the Internet sales specialist. When it came time to finalize the sales manager came at us with a lease payment $75 more than was agreed upon. The sales manager tried to rectify the situation with a very exciting offer of free oil changed for two years, what a mere $120. More

Best thing by far was how everyone worked together in giving me a great deal on my vehicle, most places Ive been to would not have given me this unexpected deal. I was so greatful with the outcome of my giving me a great deal on my vehicle, most places Ive been to would not have given me this unexpected deal. I was so greatful with the outcome of my final cost and would HIGHLY recommend Mark KIA to all my friends wanting a new vehicle. AND ASK FOR RON ELLIS!! tell him Nate sent you. My next vehicle purchase will surely be Mark Kia. More

Great service at this location Bruce was great .thank you Jerome Overstreet . Tony Sibley from MyAutoman.com. Was great to work with he made it very easy to pay my car and I will continue buying from him. Jerome Overstreet . Tony Sibley from MyAutoman.com. Was great to work with he made it very easy to pay my car and I will continue buying from him. More

Jack was very helpful knowledgeable and professional. He went out of his way and found a way to make it work with our unique situation. Thanks! went out of his way and found a way to make it work with our unique situation. Thanks! More

When I arrived, Kyle approached me almost right away with his clipboard. He went over what was being done on my car and told me how long it would take. He offered for a car wash as well (first time for thi his clipboard. He went over what was being done on my car and told me how long it would take. He offered for a car wash as well (first time for this), but I didn't have the time to stay. My car was done in the timeframe set forth. Upon completion, Kyle went over with me what needed to be done on my car in my future services and how much those things would cost. He also advised I would not have to do all those things at one time and could spread them out. This was the best experience I have had at Mark Kia and would really like to keep Kyle as my sole service writer. More

I called the dealership and was promptly given to Johnny Rodriguez. We talked through the financing of the Kia Optima. He took care of everything and gave me a great deal with terms. We then began to disc Rodriguez. We talked through the financing of the Kia Optima. He took care of everything and gave me a great deal with terms. We then began to discuss the kind of vehicle options that I wanted. Once again, he talked me through each option and was very attentive. Matty was fantastic at taking care of the details of the car and picked me up on Wednesday. He then explained each feature of the car. While I was signing the paperwork he was finishing preparing the car. My experience with Mark Kia has been fantastic and I would recommend them highly!! More

If you are around Tempe AZ ara, avoid this dealer and instead go to Tempe Autoplex. I had the worst experience dealing with these guys and I regret why didn't go to Kia Tempe. They are not friendly and instead go to Tempe Autoplex. I had the worst experience dealing with these guys and I regret why didn't go to Kia Tempe. They are not friendly and honest. More

Sara conferenced with me online and I found her pleasant and not pushy at all. She answered my questions and suggested I come to the dealership to talk more and look at the Kia Soul's. She greeted me enthus and not pushy at all. She answered my questions and suggested I come to the dealership to talk more and look at the Kia Soul's. She greeted me enthusiastically and introduced mr to "Nemo" to further my search. We worked diligently for 4 hours to get what I wanted in a new Kia. I ended up with exactly what I wanted, which was Dune color Kia Soul+ and added a sunroof. I will receive my new Kia within 2 weeks and can't wait to get behind the wheel. Thanks to Sara for her interest in me, Nemo for the sale, and the finance department for finishing off the great experience. Thrilled to work initially with a knowledgeable female in the service field. It's a rare commotity. Sandra Tayler-Rivet More

Our Kia Sedona, with only 35,000 miles had to be towed in on a Friday afternoon. My husband, who is a technician, told them what was wrong with the van. Since it was under warranty, they had to do the repair on a Friday afternoon. My husband, who is a technician, told them what was wrong with the van. Since it was under warranty, they had to do the repairs. We were told that if they couldn't get a loaner that day, we would get one right away on monday. Four seperate messages were left on Monday for the status of the van ad to check on a loaner. Nobody returne our call. Finally, Tuesday morning, we were called and they said they were finally looking at it, And that nobody told us we would receive a loaner. (we were told on Friday, that Monday morning would be the latest it would be looked at). Finally at noon, we were told it needed a starter (exactly what my husband told them it needed) and that they would have to order the part. It would be at least two more days. They were not accommodating whatsoever, and we're actually quite rude. We will NEVER go to this dealership again. More

While having my 2008 KIA Sorento serviced I took a look at the 2013 Sorento and liked what I saw. after Jack Belsanti and I sat down and talk about all the new features in the 2013 Sorento I traded in the at the 2013 Sorento and liked what I saw. after Jack Belsanti and I sat down and talk about all the new features in the 2013 Sorento I traded in the 2008 and purchased the 2013. I have been going to Mark KIA since 2009, I purchased My 2008 at another KIA dealship and was not happy with their service department. At my next service I went to Mark KIA and have been very pleased with their service. More