Mark Kia

I called the dealership and was promptly given to Johnny Rodriguez. We talked through the financing of the Kia Optima. He took care of everything and gave me a great deal with terms. We then began to disc Rodriguez. We talked through the financing of the Kia Optima. He took care of everything and gave me a great deal with terms. We then began to discuss the kind of vehicle options that I wanted. Once again, he talked me through each option and was very attentive. Matty was fantastic at taking care of the details of the car and picked me up on Wednesday. He then explained each feature of the car. While I was signing the paperwork he was finishing preparing the car. My experience with Mark Kia has been fantastic and I would recommend them highly!! More

If you are around Tempe AZ ara, avoid this dealer and instead go to Tempe Autoplex. I had the worst experience dealing with these guys and I regret why didn't go to Kia Tempe. They are not friendly and instead go to Tempe Autoplex. I had the worst experience dealing with these guys and I regret why didn't go to Kia Tempe. They are not friendly and honest. More

Sara conferenced with me online and I found her pleasant and not pushy at all. She answered my questions and suggested I come to the dealership to talk more and look at the Kia Soul's. She greeted me enthus and not pushy at all. She answered my questions and suggested I come to the dealership to talk more and look at the Kia Soul's. She greeted me enthusiastically and introduced mr to "Nemo" to further my search. We worked diligently for 4 hours to get what I wanted in a new Kia. I ended up with exactly what I wanted, which was Dune color Kia Soul+ and added a sunroof. I will receive my new Kia within 2 weeks and can't wait to get behind the wheel. Thanks to Sara for her interest in me, Nemo for the sale, and the finance department for finishing off the great experience. Thrilled to work initially with a knowledgeable female in the service field. It's a rare commotity. Sandra Tayler-Rivet More

Our Kia Sedona, with only 35,000 miles had to be towed in on a Friday afternoon. My husband, who is a technician, told them what was wrong with the van. Since it was under warranty, they had to do the repair on a Friday afternoon. My husband, who is a technician, told them what was wrong with the van. Since it was under warranty, they had to do the repairs. We were told that if they couldn't get a loaner that day, we would get one right away on monday. Four seperate messages were left on Monday for the status of the van ad to check on a loaner. Nobody returne our call. Finally, Tuesday morning, we were called and they said they were finally looking at it, And that nobody told us we would receive a loaner. (we were told on Friday, that Monday morning would be the latest it would be looked at). Finally at noon, we were told it needed a starter (exactly what my husband told them it needed) and that they would have to order the part. It would be at least two more days. They were not accommodating whatsoever, and we're actually quite rude. We will NEVER go to this dealership again. More

While having my 2008 KIA Sorento serviced I took a look at the 2013 Sorento and liked what I saw. after Jack Belsanti and I sat down and talk about all the new features in the 2013 Sorento I traded in the at the 2013 Sorento and liked what I saw. after Jack Belsanti and I sat down and talk about all the new features in the 2013 Sorento I traded in the 2008 and purchased the 2013. I have been going to Mark KIA since 2009, I purchased My 2008 at another KIA dealship and was not happy with their service department. At my next service I went to Mark KIA and have been very pleased with their service. More

The only good thing about this dealership was Jacob the salesman. He was a hard working young kid who had to deal with the poor service of this dealership. I was called to come view a vehicle, and withou salesman. He was a hard working young kid who had to deal with the poor service of this dealership. I was called to come view a vehicle, and without Jacob knowing, the other salesman was double dealing and sold the car out from under us. Unacceptable behavior. I would recommend buying your car from any other dealership, but if you go to Mark Kia, ask for Jacob. Only honest guy in the joint! More

Dublin was great to work with and showed me many options for vehicles in my price range and financing options. We have worked with him before and it was also a great experience. for vehicles in my price range and financing options. We have worked with him before and it was also a great experience. More

I had such a good experience that I really want to share it! I went through the Costco program, Ciaran "Dublin" O'Murchu called me within 24 hours to set up an appointment. He was waiting for me when I ar it! I went through the Costco program, Ciaran "Dublin" O'Murchu called me within 24 hours to set up an appointment. He was waiting for me when I arrived and I felt comfortable with him right away. I hadn't purchased a new car in 19 years and I was unfamiliar with the new cars but I was very interested in Kia's Consumer Reports ratings as well as their warranty. Ciaran was extremely patient as I went from model to model trying to find a car that would suit me. After getting in and out of so many cars I was getting somewhat conflicted thinking that none of them were going to be right for me. Ciaran did not give up on me, he encouraged me to check out the Forte 5 Door even though I had wanted a sedan. I really liked the rear visibility, the spacious cabin and the fold-down rear seats. The test drive went great but it was a more expensive trim than I wanted. Ciaran found another Forte 5 Door at another dealer and had it brought to Mark Kia for me. I went to get it this morning and I must say that I loved the car at first sight. Ciaran moved the car so I could drive straight out of the dealership and he even did a little bit of touch up cleaning before I left. I appreciate everything about his customer service which included all kinds of helpful information about the car, the warranty, the road assistance, etc. I know that there has to be a team to pull off this kind of service so I'd like to recognize Mandy Ketner and Sarah for all they did to make my purchase happen. The drive home was wonderful and it reinforced my belief that I got the right car. I initially didn't want to travel that far to a dealership but it really was worth it. Thanks Sarah, Mandy and Ciaran!! More

I would recommend this dealership to friends, Our sales person Bob, was very through and made sure all my questions were answered. And the questions he didn't know off the top of his head, he got back to person Bob, was very through and made sure all my questions were answered. And the questions he didn't know off the top of his head, he got back to me in a timely manner. More

Mandy was GREAT! I had spoken to her via the online chat through the dealership and she was very helpful. I had spoken to other Kia dealerships but because of Mandy's friendliness we went to Mark Kia. through the dealership and she was very helpful. I had spoken to other Kia dealerships but because of Mandy's friendliness we went to Mark Kia. Dublin was GREAT too. He listened to what we wanted and took very good care of us. Any questions we had he was happy to answer. He as well as other employees were very sweet and helpful to our 15 month old daughter. We would recommend Mark Kia to anyone and look forward to purchasing another vehicle from them in the near future. More