Mark Kia

I came in to look at a specific car and knew exactly what I could afford and Blake was able to help us make this possible. I now have a reliable vehicle and I am very happy. I could afford and Blake was able to help us make this possible. I now have a reliable vehicle and I am very happy. More

My 2011 Kia Optima's battery was dead and I needed help quickly! Within 30 minutes Kia Roadside Assistance had sent someone to assess the problem and jump the battery. I drove straight to Mark Kia for serv quickly! Within 30 minutes Kia Roadside Assistance had sent someone to assess the problem and jump the battery. I drove straight to Mark Kia for service. Jose Gandara met me there and offered to take care of the problem. He estimated how much time it would take and I decided to wait in the lounge until it was finished. The estimated time was correct and my battery was replaced with a new one. It was still under warranty so I was very pleased with the whole situation! Thank you Mark Kia! More

My family, and I, had a wonderful car buying experience at Mark Kia. Matty, our salesperson, took the time to answer all of our questions. He made sure that we got the vehicle we wanted, at the price we co at Mark Kia. Matty, our salesperson, took the time to answer all of our questions. He made sure that we got the vehicle we wanted, at the price we could afford. It was easy to see that Matty is not the type of salesperson that just wants to sell people cars, he truly wishes to help people in the car buying experience. More

This dealership is a great place to get a new or used car. I've purchased at least 7 cars from Mark. Everyone from sales to finance have been more than helpful in answering all my questions. I do my home car. I've purchased at least 7 cars from Mark. Everyone from sales to finance have been more than helpful in answering all my questions. I do my homework before I go in and I am no longer surprised to find that there were no surprises! When I leave, I've felt that I made a good connection with a reliable dealership that I know I can count on in the future. More

Our recent dealings with our Kia Sorento have been handled very satisfactorily. The customer service was great. The problem was taken care of promptly and I had my car back quickly. I will recommend handled very satisfactorily. The customer service was great. The problem was taken care of promptly and I had my car back quickly. I will recommend Mark Kia to family and friends. More

I came in for a minor air conditioning problem and a much more serious problem was discovered because when this service department works on my car, even if it's just for an oil change, it is extremely thorou more serious problem was discovered because when this service department works on my car, even if it's just for an oil change, it is extremely thorough. Finding the problem this early saved me from having a serious problem with my power steering. More

This our 4th Kia (3rd from Mark). I never hesitate, when asked if I like my Kia, to praise the quality and the lack of problems with my Kia's. I highly recommend Mark Kia. asked if I like my Kia, to praise the quality and the lack of problems with my Kia's. I highly recommend Mark Kia. More

Although we ended the day with a new car, I would not count this as a great experience. We were shifted amongst three salesman and spent three hours nogotiating a deal only to find out that their attenti count this as a great experience. We were shifted amongst three salesman and spent three hours nogotiating a deal only to find out that their attention to detail and texting while conducting businesses resulted in bad informtation and a deal that they could not honor. this cost us another hour in delays and inconvience to our friends who purchased our used car and had to wait around while we tried to repair the deal that have been presented to us incorrectly. More

New vehicle purchase experience went very smooth. Jacob worked very hard to get the deal done without being pushy at all or the "stereo-typical" car salesman. Very pleasant person to work with. Jonny in fi worked very hard to get the deal done without being pushy at all or the "stereo-typical" car salesman. Very pleasant person to work with. Jonny in finance was very straight forward and very knowledgeable. Jonny did not try to push extra after extra, but did take the time to explain what other extended warranties were available. The best part of this experience was the fact that they let me take the car clear across town to my wife in NW Peoria in order for her to see the car first hand and test drive it as she was at work. I felt very comfortable with what I paid for my new vehicle. Very fair and competitive. I researched making this new vehicle purchase for weeks and found Mark Kia to be 100% the most competitive and fairly priced Kia dealership. Mark Kia exceeded my expectations. More

Jose in service was great. He always followed up with me when he had new information. I was looking for floor mats and they thought they had to order them from overseas. But the next day he called me again when he had new information. I was looking for floor mats and they thought they had to order them from overseas. But the next day he called me again and said I found them at Tempe Kia. Jose was great. He even let me sit in the waiting room while he carried the stuff to my car. Would recommend again. More