Mark Kia

traded in 2012 lx optima for 2013 lx. told NO CHANGE , but 2012 did have a spoiler and 2013 none?? NO CHANGE???? Was rudely treated and told to leave by general manager when I told him what I was told. If but 2012 did have a spoiler and 2013 none?? NO CHANGE???? Was rudely treated and told to leave by general manager when I told him what I was told. If NO CHANGE, 2013 should have spoiler on it, as 2012. If I was told the truth I may have bought another model or bought my own spoiler. A practice of deception is not a good way to sell cars It eventually will catch up to you. Im sure Mark would never let this happen considering I bought 3 cars from him this year! More

After dealing with four other dealerships and almost ready to give up we stopped at Mark Kia on the way home.We were tired and hungry and were really surprised with the way we were treated.I have dealt ready to give up we stopped at Mark Kia on the way home.We were tired and hungry and were really surprised with the way we were treated.I have dealt with car salesman before,then I met Richard Brannan.This guy impressed me from the begining.After explaining what I had been through and what I was looking for he definately delivered.This was Saturday night,getting late,Richard ordered pizzas from Rosaties.Too cool.He hooked me up not only with the fiqure I was willing to walk out the door with but also many extras to sweeten the deal.My lady and me arrived home at 1:00 am with a brand new Kia Rio.Manageable payments and a pleasurable experience made this all worthwhile..Even JJ, the man who finalized the contract with me was awesome.This is the kind of dealership where I will tell my friends about and do repeat business with. Thankyou Mark Kia, Big thankyou Richard Brannan.Your the man. Sincerely, Walter J. Hukalowicz More

Most unprofessional dealership I have ever dealt with. Extremely extremely dishonest. Absolutely blatant bad faith .Unbelievable terrible service. Do not ever deal with Ed Savage. Extremely extremely dishonest. Absolutely blatant bad faith .Unbelievable terrible service. Do not ever deal with Ed Savage. More

I have purchased three cars in the past two years from Matty Morrow and Mark Kia and each time I have left 100% satisfied. The reason each time I have returned is the service Matty delivers. Kia, in and o Matty Morrow and Mark Kia and each time I have left 100% satisfied. The reason each time I have returned is the service Matty delivers. Kia, in and of itself, offers great cars but the service Matty, and the rest of the staff as well, provide is what makes the difference in choosing a dealership. I cannot recommend them more. More

He was very honest and friendly. He explained everything about the car that we would have never known otherwise. We will be coming back here in the future to work with Matty. about the car that we would have never known otherwise. We will be coming back here in the future to work with Matty. More

Great job. Everyone was very helpful and knowledgeable. Richard did a great job with getting us down to the price point that we wanted to be at. Would recommend this dealership to friends and family. Richard did a great job with getting us down to the price point that we wanted to be at. Would recommend this dealership to friends and family. More

100% satisfied with the people we worked with. Very friendly and would recommend them. They listen to every word you say! First I called and spoke with Barry Buresh - Used Car Manager. I spoke with hi friendly and would recommend them. They listen to every word you say! First I called and spoke with Barry Buresh - Used Car Manager. I spoke with him over the phone for about 20mins maybe more. Not once did he make me feel rushed or a waste of time. Barry spoke to me about every concern I had. Was upfront with me. He gave me assurance that Mark Kia was the place to come. Friendly guy and great employee. When we got to Mark Kia on Saturday January 5th, 2013 we met with Don Sefton. Don was aware we were coming in and once we pulled up and was right there. Got out of our vehicle and he smiled and said "Good Morning". We talked abit then went on looking for a vehicle. Not once did he push us to look at one particular vehicle. We wanted an SUV and right away he went to SUV's. Within minutes we found the one to test drive. Went for a spin. Don was very friendly during the whole transaction. The greeting, test drive to the paperwork. So happy we got him as a salesman. Next we went to financing. We dealt with two guys. JJ & Jonny. Both were speedy and worked everything out. One got the approval the other wrote it up to have me sign papers. I never dealt with such a friendly easy going dealership. They don't push. They don't look down upon you. They were all absolutely wonderful. I wish I would of went to Mark Kia a lot sooner. If you are in the market go see Don Sefton. You won't be let down! More

I have driven Kia's for the past 10 yrs and will never own another one again due to the experience at Mark Kia. To make a long story short our salesman told us (my wife and I) that the van we purchased w own another one again due to the experience at Mark Kia. To make a long story short our salesman told us (my wife and I) that the van we purchased was on the way to the dealership. About 3.5 hrs later we were told by the sales manager that the van had in fact not even left the other lot. To pour salt in the wound we were told 1 hr later that the van we had been patiently waiting for we could not get anyway due to the fact that it was a demo. After 6 hrs of being at that god forsaken dealership we left to go home in a van that still was not ours due to the fact it still was not there. Finally, the next morning I was scheduled to pick up the van at 1030 and wouldn't you know it, it was not ready for me until 1115 after screaming at everyone in the dealership. Nothing but lazy, unknowledgeable thieves in that place. Please do your homework before coming here and don't let the 4.6/5 rating fool you. More

Excellent experiance with Mark Kia went to them after horrible experiance with another dealer and they advised me of car that fit my criteria and at a good price. went at lunch test drove and gave info w horrible experiance with another dealer and they advised me of car that fit my criteria and at a good price. went at lunch test drove and gave info went back after work and they had it detailed and filled with gas signed paperwork and on my way. Maddy took the time to sync up my phone to entertainment center and walk me thru the process of setting it up correctly. Great car great price great service overall great experiance. would recomend any one to this dealership. More

Amazing! Hard to believe I can say that about buying a new car from a dealer. Ron Ellis was just that though. Ron expidited my specific needs and matched me to his inventory, delivered on all the incentiv new car from a dealer. Ron Ellis was just that though. Ron expidited my specific needs and matched me to his inventory, delivered on all the incentives and bested the competitions best price. I knew what I was doing and what I wanted going in and Ron simply recognized and facilitated us getting the best deal done in just a couple days time. Other area dealers lost out and couldn't compete, simple as that. The dealership didn't get in their own way and cost them my purchase either. Just held firm to what I wanted and at a FAIR price for all and we painlessly closed the deal in a day, no run around, no deception, no unfulfilled promises, like I started with - Amazing! Wouldn't of thought it possible. The dealer immediately earned my service business with my 30,000 mile checkup on my 2011 yr Kia Optima. For the service department, well, I have to say they attempted to oversell my wife on fluid flushes and unneeded service expenses and she waited over 2.5 hours on a promise of an hour's turnaround but still that is what it is, not surprised. More