Mark Kia

I have driven Kia's for the past 10 yrs and will never own another one again due to the experience at Mark Kia. To make a long story short our salesman told us (my wife and I) that the van we purchased w own another one again due to the experience at Mark Kia. To make a long story short our salesman told us (my wife and I) that the van we purchased was on the way to the dealership. About 3.5 hrs later we were told by the sales manager that the van had in fact not even left the other lot. To pour salt in the wound we were told 1 hr later that the van we had been patiently waiting for we could not get anyway due to the fact that it was a demo. After 6 hrs of being at that god forsaken dealership we left to go home in a van that still was not ours due to the fact it still was not there. Finally, the next morning I was scheduled to pick up the van at 1030 and wouldn't you know it, it was not ready for me until 1115 after screaming at everyone in the dealership. Nothing but lazy, unknowledgeable thieves in that place. Please do your homework before coming here and don't let the 4.6/5 rating fool you. More

Excellent experiance with Mark Kia went to them after horrible experiance with another dealer and they advised me of car that fit my criteria and at a good price. went at lunch test drove and gave info w horrible experiance with another dealer and they advised me of car that fit my criteria and at a good price. went at lunch test drove and gave info went back after work and they had it detailed and filled with gas signed paperwork and on my way. Maddy took the time to sync up my phone to entertainment center and walk me thru the process of setting it up correctly. Great car great price great service overall great experiance. would recomend any one to this dealership. More

Amazing! Hard to believe I can say that about buying a new car from a dealer. Ron Ellis was just that though. Ron expidited my specific needs and matched me to his inventory, delivered on all the incentiv new car from a dealer. Ron Ellis was just that though. Ron expidited my specific needs and matched me to his inventory, delivered on all the incentives and bested the competitions best price. I knew what I was doing and what I wanted going in and Ron simply recognized and facilitated us getting the best deal done in just a couple days time. Other area dealers lost out and couldn't compete, simple as that. The dealership didn't get in their own way and cost them my purchase either. Just held firm to what I wanted and at a FAIR price for all and we painlessly closed the deal in a day, no run around, no deception, no unfulfilled promises, like I started with - Amazing! Wouldn't of thought it possible. The dealer immediately earned my service business with my 30,000 mile checkup on my 2011 yr Kia Optima. For the service department, well, I have to say they attempted to oversell my wife on fluid flushes and unneeded service expenses and she waited over 2.5 hours on a promise of an hour's turnaround but still that is what it is, not surprised. More

From when I walked on the lot I was greeted and not hounded. I let them know what I was looking for and they accommodated to what I was looking for with a great price. I even got a great value for my t hounded. I let them know what I was looking for and they accommodated to what I was looking for with a great price. I even got a great value for my trade in. They offered me refreshments while I waited and were super friendly with my kids while they waited. I will be returning to Mark Kia in the future and would recommend them to anyone! More

First time buying a new car. Sales service was great. They did everything they could to get me the right car for me. They offered incentives available to me. They offered a great price, but in the end. T They did everything they could to get me the right car for me. They offered incentives available to me. They offered a great price, but in the end. They didn't have the Black Forte EX i was looking for. I would come back for their great service! More

The service is top notch. You can either call or schedule the service online, if you want. That was really convenient and I remembered that I wanted to get my cabin air filter changed because I saw schedule the service online, if you want. That was really convenient and I remembered that I wanted to get my cabin air filter changed because I saw it in the list of items that they can do for you. It is great that they have service hours every single Saturday. Also, I am on a major budget and needed new tires and lots of other stuff in order to be safe and they helped me to be able to afford it. They gave me a loaner car which is the first time I have ever found that anywhere. They were so nice to me. I really appreciate that. More

They squeeze me in to the schedule fir an oil change, tire rotation and get it done quick!! Plus they have popcorn while you wait. tire rotation and get it done quick!! Plus they have popcorn while you wait. More

Great service, fast, and very pleasant! We have enjoyed our Mark kia experience from purchase to service. Our Optima has been great and we always look foward to another grat service experience. our Mark kia experience from purchase to service. Our Optima has been great and we always look foward to another grat service experience. More

I have always been satisfied with the sales and service at Mark Kia, and my most recent visit for a new car was no exception. Matty and Chuck made my experience the BEST car purchasing experience I have e at Mark Kia, and my most recent visit for a new car was no exception. Matty and Chuck made my experience the BEST car purchasing experience I have ever had. Matty was easy going but the up-most professional. I never felt pressured and he worked with me to find exactly what I wanted and answered every question I had. Chuck also worked very hard to find a better deal then I went in pre-approved with! This purchase experience will be what I measure all future purchases against, thank you so much Matty and Chuck!! More

Great service and great PRICE knowledgeable Fast Great service and great PRICE knowledgeable Fast response great sales tax Some people can say what they want in less than 25 words this has change Great service and great PRICE knowledgeable Fast response great sales tax Some people can say what they want in less than 25 words this has changed my mind on this whole process not happy More