Mark Kia

Great Service! I bought my car from Mark Kia back in April, and I have been referring everyone ever since! From the second I walked in, I was treated amazing and had I bought my car from Mark Kia back in April, and I have been referring everyone ever since! From the second I walked in, I was treated amazing and had the best service from every employee at the dealership. Car buying can be stressful and aggravating, but Jack Belsanti and Andrew made my purchase stress free! I highly recommend Mark Kia to anyone looking for a new or used vehicle! More

Soul'd!!! My husband did his research, both of us have admired the Soul from a far , the salesman was honest and upfront and worked hard for us. This was a rea My husband did his research, both of us have admired the Soul from a far , the salesman was honest and upfront and worked hard for us. This was a reasonable transaction and we're looking forward to enjoying a beautiful bright silver Kia Soul! More

Great experience No Pressure I had a great experience with Kieran Murphy, the internet sales manager. He was very friendly and professional. Great interpersonal skills. He we a I had a great experience with Kieran Murphy, the internet sales manager. He was very friendly and professional. Great interpersonal skills. He we as not pushy at all -- no pressure. He answered all the questions that I had. He represents Mark Kia as a great place to shop. I was just looking. I ended up buying a Ford - got a family discount. Great experience even though I did not purchase. More

Find another dealership When beginning my hunt for the new 2016 Kia Sorento, I stumbled on Mark Kia on Cars.com showing the vehicles price being in the $21,000 range. Being i When beginning my hunt for the new 2016 Kia Sorento, I stumbled on Mark Kia on Cars.com showing the vehicles price being in the $21,000 range. Being intrigued by the price, I contacted a sales associate and requested more information. After a week of minimal communications and an unsopportive management, I was quoted $26,900! I contacted Kia Consumer Affairs who assisted in communicating my matter to the General Manager. After not hearing back from the dealership, I drove down to Scottsdale from San Diego, the manager and staff were willing to do business with me after that, bringing the final offer down to $24,800. Of course I had to give up the $1000 Kia Cashback guarantee in order to solidify the deal, but they enticed me with the 1 year complementary maintenance package (3 services) and additional options to include installed Side Step Bars. Assuming the side step bars were going to be installed on the next maintenance interval I departed for San Diego. To my surprise, I found out that I was not going to get the promised part because I did not bring it up during the examination of the vehicle. Bottom line, the sales associates and managerial staff showed lack of professionalism and business ethics. The 3 hours I spent in the dealership, I had to sit and witness immaturity and horseplay amongst the sales staff. Please train your employees on proper customer care and professionalism. More

Buyer beware My experience at Mark Kia, a buyer beware. I am a 28 year old with not great credit. Granted I've been working on it. Bought a car on my own, 2 yea My experience at Mark Kia, a buyer beware. I am a 28 year old with not great credit. Granted I've been working on it. Bought a car on my own, 2 years ago and got a horrible deal. That's what you get when your credit score is 498 and have no concept of credit. I got a 2007 Honda civic. I've paid my car payment on time for 30 payments, credit score went up 75 points, yay me! So let's skip ahead to the present. Found a car online at Mark Kia, a 2015 soul+ but you know the negative equity in my car wasn't helping so let's bump it down to the base model. Good great, a low payment let's go make a deal. I brought my mother in with me to cosign, we gave them a the information they needed Saturday. I explained there is no way I can go over 400 dollars a month. They came back with 470, we gathered up our things,the general manager came out and said wait ladies let me see what I can do. We waited. He said you will pay 400 a month. Great! We preceded to wait, our salesman set up my first oil change and helped me program my phone into the Bluetooth system in the car. We waited,we cleaned out my civic...then they came back and said sorry but it's going to be 470 a month. Seriously? Then a lovely finance man came out and said if you can put down an additional 500 on top of the original 1,000 down I can do 425. We said fine we'll do that. Fast forward an hour and they said oh well the banks are closed now so we'll have to wait until Monday. We were so fed up that we walked out. That evening I get an email from the salesman saying, we will do $430. I slept on it. Decided in the morning, I want this car I will do it. I talked to the salesman AND the finance department before we made the 45 minute trek back to scottsdale and they ASSURED me, done deal come sign and go home in your brand new car! So we go. We sit. We get told our proof of income is not suitable, but it was on Saturday. So all I have to say is this dealership is full of liars, cowards and crooks. And they can go stick it where the sun doesn't shine, a place like Ireland. More