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Mark Kia
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Very patient and very good follow up would recommend him very highly for sure always very highly for sure always More
He did not even try to negotiate GAP insurance, Key protections service for me. Straight up put everything on my contract. I asked for cancellation before 30days and did not respond for my cancellation protections service for me. Straight up put everything on my contract. I asked for cancellation before 30days and did not respond for my cancellation request. I have read all the contracts and they can be cancelled before 30 days. More
Love the attention and detail Demarko provided. Would definitely return back to him for all my car needs. Would definitely return back to him for all my car needs. More
This was the easiest car purchase I have ever gone through. DeMarco was pleasant and straight forward. I highly recommend working with him! He made this a really good experience. I will go back there. through. DeMarco was pleasant and straight forward. I highly recommend working with him! He made this a really good experience. I will go back there. More
Robert was so helpful and quick with getting us in the car and took the time to get our payments right! car and took the time to get our payments right! More
My husband and I purchased a used 2018 Nissan Armada from this dealership in February 2023. The vehicle has been back and forth to the shop since we purchased it. As of today, the vehicle is still not fixed, this dealership in February 2023. The vehicle has been back and forth to the shop since we purchased it. As of today, the vehicle is still not fixed, and the repairs of course aren't covered by the extended warranty. When we purchased the vehicle, we were told that Mark Kia doesn't do any cosmetic repairs, however they do make sure that their vehicles are safe to drive. Well, this vehicle clearly isn't safe to drive. The vehicle will shut off while it's being driven. We inquired about trying to trade and purchase a different vehicle and the sales manager stated that the only way we would be able to get out of this vehicle is we would have to have a minimum of $3000 for a down payment. We will never ever do business with them again. I definitely will keep my friends and family from doing business with them also. Shame on you MARK KIA. I wish it could be 0 stars More
We loved our salesman, DJ Cruse who was upbeat and very positive but when it came time to discuss the car they took the time to run our credit first, and then tell us that they are "no hassle" dealership a positive but when it came time to discuss the car they took the time to run our credit first, and then tell us that they are "no hassle" dealership and they are not willing to negotiate the price at all. However reading other peoples comments on here, they happen to negotiate with them on the car that they wanted so I had to leave there empty-handed and disappointed. Not to mention when they (his manager) came back with numbers of payment options, my mom asked them what the percentage was at and they refused to give that to her claimed that we weren't approved yet however they had already ran our credit. I really thought I was going to get the car I had my eye on, only to walk away in complete disappointment. If a customer wants to negotiate I think a dealership should be open to it this "no hassle pricing" is just no hassle for them. More
It was a nice experience, we had to come back once because they were busy, but we came back and in an hour and a half, we were done and I have a car now. because they were busy, but we came back and in an hour and a half, we were done and I have a car now. More
As I was shopping around for a vehicle Shane, contacted me right away and was helpful from the start and kept great communication. Going through the process of finding a vehicle Juan R. Made sure that him me right away and was helpful from the start and kept great communication. Going through the process of finding a vehicle Juan R. Made sure that him and Shane got me into a car that was going to work for me and that I was happy with the ending outcome. They provided friendly, helpful m, and excellent service. More
Nice people, very helpful and efficient in the process, fair price too. I have said enough fair price too. I have said enough More