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Mark Kia
Scottsdale, AZ
1,695 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible.
Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way.
Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,695 reviews
October 09, 2017
Excellent service as usual Advisors are very knowledgeable call to inform needed new tires allow me to make payment over phone and pick up car at car sales because I live far aw Advisors are very knowledgeable call to inform needed new tires allow me to make payment over phone and pick up car at car sales because I live far away. More
by ghsorento
October 08, 2017
Guessing game Mark Kia Scottsdale AZ 10/217 Dropped off car 10/2 7am window stuck. They told me would call me when ready witch they never did. Dropped off by Mark Kia Scottsdale AZ 10/217 Dropped off car 10/2 7am window stuck. They told me would call me when ready witch they never did. Dropped off by conworker 5p. Saw car parked in service lot with window still stuck open. They told me part would be Wednesday and they would call me. Wednesday they didn’t call me. I called them and voice mail voice mail (12p) Finally someone answered in service (2p) said part would be there soon and would call me, which they never did. I called at 4p and they said part would be on Friday a.m. but couldn’t confirm 100%. Said would call me witch again they never did. I rolled the dice and dropped off the car Friday 7am. They said would call when part came in, witch they never did. I had to call at 12p and got voice mail at their main number. At 130p I called and the service rep said part still not in. I rolled the dice again and got dropped off at 430p not knowing if car was ready (Since again they didn’t bother to call to tell me) and what do you know? The car was ready! I understand and not annoyed that took till Friday to get part, it’s just that they could have called like they promised and simply told me this. Big hassle and stress caused by them. Chris Speir 480 307 1262 More
by dezertfox1959
Employees Worked With
Rubin
October 02, 2017
Great Service Had a great experience on Saturday at Mark Kia. This team of guys they have there are great. So hard working and really go the extra mile for their cu Had a great experience on Saturday at Mark Kia. This team of guys they have there are great. So hard working and really go the extra mile for their customers. Very impressed and extremely grateful for the hard work ethic each of them had. Have already referred friends to them for what I consider the very best dealer ever. More
by Kiasoul
Employees Worked With
Peter Meyerhof and Danny Spencer, Chad Seymore
September 30, 2017
Service I just moved to AZ from Pa. I had to take my car in for an issue and let me tell you... was treated like loyalty. Justine the service manager was amaz I just moved to AZ from Pa. I had to take my car in for an issue and let me tell you... was treated like loyalty. Justine the service manager was amazing in helping me out with my issue. The staff was very friendly. Back in Pa I was well treated so the bar was set high. Mark Kia went above and beyond that bar. Thank you Justine and to all the staff :-) More
by Pa Girl
Employees Worked With
Justine
September 23, 2017
Matter-of-fact, no hidden extras, knowlegable staff I will recommend Mark Kia to anyone looking for a car, new or used. I used the Chase Bank "Internet" service and Frank Cruckson at Mark Kia was the on I will recommend Mark Kia to anyone looking for a car, new or used. I used the Chase Bank "Internet" service and Frank Cruckson at Mark Kia was the only one of three dealers who continued to stay in contact, using text and email efficiently and expeditiously. I purchased the car just yesterday so I can't vouch for the service, but I did get the extended vehicle service plan and they are now offering "Tires for Life" which I also thought is a great idea, especially in Arizona. More
by John B.
Employees Worked With
Frank Cruckson (sales), Bob (manager), Ken (finance)
September 22, 2017
Outstanding service Mark Kia did not standing job on my recent service. I wasn't sure what I needed but they inspected the car and shows a few items for me which were nee Mark Kia did not standing job on my recent service. I wasn't sure what I needed but they inspected the car and shows a few items for me which were needed at the time. Chris Stephenson did a great job as always. Getting the work done but only what I really needed. I appreciate thoughtful personal service from Mark Kia. More
by Ed B
Employees Worked With
Chris Stephensen
September 21, 2017
good experience It has been a good experience going to Mark Kia for services on my car. Friendly, affordable and fast service. I recommend them highly for Kia service It has been a good experience going to Mark Kia for services on my car. Friendly, affordable and fast service. I recommend them highly for Kia services. More
by jnty6y5rg
Employees Worked With
Jose Gandara
September 15, 2017
Kia Optima Eco/Hybrid Kevin was great to work with and very professional throughout the process. Kevin stayed in constant contact with us and made this the best car buying Kevin was great to work with and very professional throughout the process. Kevin stayed in constant contact with us and made this the best car buying experience. We will definitely recommend Kevin and Mark Kia to our friends. More
by E
Employees Worked With
Kevin V
September 08, 2017
Awesome experience Customer service was so good. The entire process didn't take to long and everyone was very friendly. Would recommend this dealership to anyone looking Customer service was so good. The entire process didn't take to long and everyone was very friendly. Would recommend this dealership to anyone looking for a new car More
by Mrspeeps
Employees Worked With
Frank
September 05, 2017
Great experience Everyone is very experienced knowledgeable felt very comfortable in purchasing my new vehicle.The service department was well experienced also very cl Everyone is very experienced knowledgeable felt very comfortable in purchasing my new vehicle.The service department was well experienced also very clean atmosphere very happy. More
by tweeks71
Employees Worked With
Other Employees :
Joshua Spencer, Chris Stephensen, Jessica Acorn
