Mark Kia

Fast and Friendly I came for a oil change. I was greeted soon as I pulled in. She informed me there was a recall on a part on my car. She asked if I wanted them to look I came for a oil change. I was greeted soon as I pulled in. She informed me there was a recall on a part on my car. She asked if I wanted them to look at it, no cost under warranty. She gave me a time my car would be done, it was done earlier. The waiting are was comfortable. Everyone was very friendly. I will be back! More

Great Service and two new cars I originally went to Mark Kia Scottsdale just to look at buying a pre-owned car. My fiancee both work full time jobs and we only had one car to share, I originally went to Mark Kia Scottsdale just to look at buying a pre-owned car. My fiancee both work full time jobs and we only had one car to share, so I was looking to possibly fix our situation. Emanuel, the salesman we dealt with was fantastic and after going through the numbers I decided to trade in the current car I had and go home with two brand new Kia Fortes. I don't have very good credit and Emanuel did everything he could to get me two new cars in my price range, I couldn't be more pleased. He even detailed the cars himself when the detail shop was backed up with other CARS, he really gave 100%. It ended up being a long but rewarding day! More

The best customer service Mark kia had my best interest at heart ! Got me the best interest rate with low car payments helped with my trade and got me a brand new 2018 kia fort Mark kia had my best interest at heart ! Got me the best interest rate with low car payments helped with my trade and got me a brand new 2018 kia forte ! Truly happy this is a family dealership for life!! More

Awesome service Amazing service 5 star we love Kia. We are a Kia family and we wouldn't go elsewhere. Thank you for all you do for us your the best. Amazing service 5 star we love Kia. We are a Kia family and we wouldn't go elsewhere. Thank you for all you do for us your the best. More

Used car purchase The entire experience we pleasant, professional and enjoyable. The vehicle was exactly what we were looking for. Both our sales and finance persons we The entire experience we pleasant, professional and enjoyable. The vehicle was exactly what we were looking for. Both our sales and finance persons were very good to deal with. More

Oil chug and recall I went in for a recall they said it was done I didn’t recall the last time I went in was for a new battery they didn’t say it was fixed they said to c I went in for a recall they said it was done I didn’t recall the last time I went in was for a new battery they didn’t say it was fixed they said to call and make a appt it would take 4 hours I was there yesterday for an hour only to find out they said the recall was done I’m very unsure and unclear I’m going out of town so I hope nothing happens ehikr I’m on the road with my family More

Niightmare Unfortunately, what should have been a simple cash, no trade, purchase turned into a complete nightmare for us. Drove 135 mi, with cash , only to find Unfortunately, what should have been a simple cash, no trade, purchase turned into a complete nightmare for us. Drove 135 mi, with cash , only to find out this this dealership doesn't actually sell for the advertised price or have the car you made an appt to see. Explains why they would not give me a total price with tax and docs,over the phone.They managed put us thru 4 hrs of "the game" to justify the several thousand in add ons and fees, before they were able to make me mad enough to leave. I call it being dishonest, they call "normal " and "what all dealers do". I am in my late sixties and I guess honesty and integrity are gone or have a new meaning. Be sure and look thru more of these reviews. You will see the "bait and switch" and "hidden charges and fees" pattern emerge. More

Service Quick in and out for my oil change. Friendly and easy to work with everytime I come in for service. Thanks Mark Kia, I’ll be back! Quick in and out for my oil change. Friendly and easy to work with everytime I come in for service. Thanks Mark Kia, I’ll be back! More

Friendly service staff I always have a positive experience when I come in for scheduled maintenance.. The staff is very friendly and professional and I feel like I'm in good I always have a positive experience when I come in for scheduled maintenance.. The staff is very friendly and professional and I feel like I'm in good hands. More

Great customer service! Tyler was my service advisor. Very knowledgeable and professional Service was done in promised time frame Comfortable waiting lounge Will be back Tyler was my service advisor. Very knowledgeable and professional Service was done in promised time frame Comfortable waiting lounge Will be back again! WiFi and coffee provided More