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Mark Kia
Scottsdale, AZ
1,695 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible.
Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way.
Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,695 reviews
January 28, 2019
Fairly pleasant, couple hiccups We purchased our 16' Sorento the first day of the year and I have to say it wasn't too bad maybe 2-3 hours of negotiations with Ryan Mcdade(our salesm We purchased our 16' Sorento the first day of the year and I have to say it wasn't too bad maybe 2-3 hours of negotiations with Ryan Mcdade(our salesman). He was a great guy and pleasant to work with. His sales manager Chip was also a good guy to work with. But their manager tried to charge me for Lo jack $695(that I did not ask for), lifetime window tint $695(that I did not ask for) and the $795 Certified Warranty. How ridiculous is that? A dealer has to do a vehicle inspection anyways and their going to try and charge me to certify it NO! My father in law has been a car salesman for 30 years and never heard of such a ridiculous charge! After all that we picked the car up in the evening so the next morning my wife came out she saw a crack in the windshield right behind the rear view mirror. Long story short at first they tried to claim it wasn't there before we picked up the car. They ended up checking the on the lot pictures of the car and saw the crack, so they sent someone out to our house to replace it. The only other obstacle we had was when we made the deal (this was a cash deal with a trade in) I had told the salesman I would agree to a certain amount if we could pay the rest at the end of the month. They agreed no problem but a week later I was getting a call from Marciella in the finance department telling me my check couldn't pass some guarantee. But she couldn't explain how the guarantee worked so we ended up going down and having to pay the rest in cash. From the start I wasn't really happy the way that Marciella handled everything in finance. We really couldn't get very straight answers about aftermarket warranties, the certified warranty info, or even the 3 free months of satellite radio. I feel they could have been more informative in that department. Other than that we are very pleased with our Kia. we love it! More
by C.Brown
January 25, 2019
You made my wife’s day It was time to get a new car if we wanted one or not. One more child meant getting a minivan. When given the choice between a Toyota or Kia my wife pr It was time to get a new car if we wanted one or not. One more child meant getting a minivan. When given the choice between a Toyota or Kia my wife preferred to stay with the Kia brand. She is loyal to the core. We have purchased 3 kias in a row sportage, sorento and now the Sedona. My wife has always had the duty of getting the maintenance done on the car and we prefer to use the dealers. We have used Tempe, Horne and Mark Kia. My wife chose Mark Kia to buy the new van because she prefers their service dept. But thanks to our two sales people we will buy our next Kia at Mark Kia. We felt No push, they even went to another lot get a lesser costing model so we could literally compare the top of the line next to the economy model. We made our purchase and were out the door in less than two hours! But what really made me want to write this is our sales person Emmanuel Nolan went the extra mile when cleaning out our old sorento to return my wife’s original pictures of our Angel who will never get to ride in the new car. She passed in 2012 and the gesture brought tears to her eyes. Thank you Manny and Mark Kia. More
by Salmon79
January 25, 2019
Super helpful team Very helpful people who will work with you and explain everything in full detail. You know what your getting and why your getting it. Everyone at this Very helpful people who will work with you and explain everything in full detail. You know what your getting and why your getting it. Everyone at this dealership had the best interest of the customer and not just what would make them more money and it was very refreshing. More
by Gns29
January 21, 2019
Trust my dealer This dealership was my first experience buying a car. They’ve worked with me every step of the way and offered some really great incentives. Although This dealership was my first experience buying a car. They’ve worked with me every step of the way and offered some really great incentives. Although it’s far from my side of town, it’s worth it to know I can trust everyone there. More
by EmilyRose
Employees Worked With
Other Employees :
Not sure if that’s the right Jason, Johnny Bounds, Jason Caldera
January 20, 2019
Awesome Dealership Experience! The team at Mark Kia is so courteous and attentive to their clients needs. We felt comfortable and secure! Kevin Veliz is absolutely amazing! He made The team at Mark Kia is so courteous and attentive to their clients needs. We felt comfortable and secure! Kevin Veliz is absolutely amazing! He made everything work out for us and he explained every aspect of our new Sorento, which we love. Thank you Mark Kia for making our day great! More
by Love the Blaze Blue Sorento
Employees Worked With
Tiffany Lee, Kevin Veliz, Peter Meyerhoff
January 19, 2019
Nice and friendly They worked with me and my wife to find a deal that worked for our budget. The process was long but we ultimately ended up very happy. Thank you Jacob They worked with me and my wife to find a deal that worked for our budget. The process was long but we ultimately ended up very happy. Thank you Jacob Hill for helping. More
by Markc
Employees Worked With
Jacob Hill, Juan Rodriguez
January 18, 2019
Knowledgeable and Friendly Kevin was Very Knowledgeable and friendly. He helped me get out of a rough situation into some thing that made me very happy and comfortable. My exper Kevin was Very Knowledgeable and friendly. He helped me get out of a rough situation into some thing that made me very happy and comfortable. My experience was pretty easy going! More
by KAG94
Employees Worked With
Kevin Veliz
January 17, 2019
Excellent service! I went to Kia and was unsure what I wanted. Kevin helped me get into a brand new Kia Forte! He was absolutely no pressure and straight to the point. V I went to Kia and was unsure what I wanted. Kevin helped me get into a brand new Kia Forte! He was absolutely no pressure and straight to the point. Very knowledgeable about the cars. I couldn’t be happier with the overall experience. Thanks again! More
by April100
January 16, 2019
Lifetime tires are Not really free cost $100 I bought the warranty for lifetime tires and had a blow out .. Not Covered. Then went discount tires and was told that my front tires thread is worn a I bought the warranty for lifetime tires and had a blow out .. Not Covered. Then went discount tires and was told that my front tires thread is worn and should be replaced. i had to buy 2 rear tires from having the blow out so i went to mark kia who sold me the lifetime tires replacement for the two front tires which i was told should be replaced but was told that the front tires were not woren down enough but got an approval to replace the two front tires but it still cost me a$110 for the alignment! And the New tires were Not placed on the rear but put on the front which when i had to buy the new rear tires was months before. And was told that the newest tires should always be placed on the rear of the car??And had all the valve caps on when i took it in and got it back with one of the caps missing! More
by 1judi.t
January 14, 2019
Fantastic experience with 2017 Mustang purchase From the initial emails to the test drive to purchase and delivery, everything was handled in a friendly, professional manner. Michael Ellertson helpe From the initial emails to the test drive to purchase and delivery, everything was handled in a friendly, professional manner. Michael Ellertson helped us all the way and was a pleasure to work with. Robert may be a Rams fan, but he's OK! Especially when it came to offering us a good value for our trade in. And Juan Rodriguez in Financing made the process quick and painless. We would definitely recommend Mark Kia to our friends! More
by kmw555
