Mark Kia

Quick & Professional! Jose was the agent that took over & helped me seal the deal on what is now the best vehicle I have owned. An amazing dealership with a friendly & prof Jose was the agent that took over & helped me seal the deal on what is now the best vehicle I have owned. An amazing dealership with a friendly & professional staff that helps you find the perfect vehicle to fit your needs & expectations. Will definitely be recommending them to everyone I know! More

worst car buying Experience This is an updated review as u had prematurely wrote a review before signing the finance agreement. First I was told I was obligated to get their wi This is an updated review as u had prematurely wrote a review before signing the finance agreement. First I was told I was obligated to get their windows tint and a GPS called kahut second I was promised a 172 point inspection third I was promised a new battery for the car because when we did the test drive sales guy (Issac) had to jump start the vehicle. Ok so we understood this is a used vehicle. Fourth I was promised 2 oil changes for an undisclosed amount of time. So when I go sign the finance papers I read through the contract and I was told if you buy extended warranty I will buy down your interest if not then it will stay at the same high rate. I declined he insisted and I told Peter that I was already forced to purchases services I did not want or need. He made a call and was told they would give me 50% off those services. So we obliged I keep reading the contract and I find I was being charged for the free services it was either 500 or 1000 I don’t recall. I asked what that was and Peter stated Issac said we agreed to the the oil changes. We wouldn’t because I am a mechanic. Ok so Peter took the additional costs and we signed the contract. We were not able to take possession of our truck because it had not gone through the inspection we understood. The next day I get a call from Blake I explained what had happened and he stated that he will be able to take the admitidos cost and the warranty off of our contract and leave the lowered interest rate we were content. My vehicle was ready on Saturday so we came in and as I was pulling in the lot the vehicle was being pulled out front I noticed that the back lights where not working we went in and signed the contract and I asked it the vehicle was good to go and I worked with Chip this day. He said the truck was inspected and good so then I became a bit irate and asked if the light in the truck where checked and working he said yes and we went outside and we showed him the rear lights not working he argued with us that it is not there problem to fix it is a used vehicle and if I wanted a great truck I should have bought a new truck. I demanded to speak with a manager enter Jacob in the picture he argued back and forth with the same nonsense battery had not been changed either. I advised I would not take possession of the vehicle. I was about to leave and Jacob came back and apologized. I was still very upset. Long story short I came back and he had changed the battery and light. Only because I requested not because they had to. This is the worst car buying experience I have ever received. More

5 Stars Everyone was friendly and helpful. We ran into some issues and appreciate Ryan making up for them. Overall the process was quick and easy. Thanks! Everyone was friendly and helpful. We ran into some issues and appreciate Ryan making up for them. Overall the process was quick and easy. Thanks! More

Hassle free. Got the deal I was looking for! Josh, Jacob and Kevin were absolutely the best to work with. Got me out of my over mileage lease, and into a new Optima EX with KMF. Will buy all my Josh, Jacob and Kevin were absolutely the best to work with. Got me out of my over mileage lease, and into a new Optima EX with KMF. Will buy all my Kia’s from Mark Kia from now on! More

So Friendly!!! They made buying a new car so easy and really looked for the best fit for me! Loved coming here and would recommend to anyone looking for a new car!! They made buying a new car so easy and really looked for the best fit for me! Loved coming here and would recommend to anyone looking for a new car!! More

Bought a 2016 Dodge dart from Jose Love the car and the customer service! Jose really hooked us up with an amazing car. Would recommend anyone to go there. Made it quick fast and pretty Love the car and the customer service! Jose really hooked us up with an amazing car. Would recommend anyone to go there. Made it quick fast and pretty easy. Took awhile for the bank but definitely was not his fault. More

Fantastic and helpful service from the management team down to the salesman, Frank Cruckson. Did not experience any “badgering the customer to make a deal” on the purchase of my ne from the management team down to the salesman, Frank Cruckson. Did not experience any “badgering the customer to make a deal” on the purchase of my new Kia Stinger. Very straight forward from Frank and the management staff. A “Willing to help you in anyway” Working attitude that carried throughout my entire experience from buying to you purchasing. If anyone out there is contemplating the purcase of a new or used car, visit Mark Kia and ask for sales and leasing consultant Frank Cruckson, you wil not be disappointed. My thanks to the entire crew at Mark Kia. More

Great company I've worked with Mark Kia for almost 10 years, and I absolutely recommend them to everyone. They're willing to go above and beyond to get you into th I've worked with Mark Kia for almost 10 years, and I absolutely recommend them to everyone. They're willing to go above and beyond to get you into the car you want, at a price you can afford. Thank you, Isaac, for making the process go smoothly! More

Easy and joyful experience Ryan mcdade was the person that helped me he was very kind respectful and very knowledgeable about everything. If you’re in the market for a new vehi Ryan mcdade was the person that helped me he was very kind respectful and very knowledgeable about everything. If you’re in the market for a new vehicle he is the man to see More

Great Dealership Ryan made it’s a very easy and smooth buying process, thank you for all of your help definitely recommend Mark Kia to anyone looking for a great exper Ryan made it’s a very easy and smooth buying process, thank you for all of your help definitely recommend Mark Kia to anyone looking for a great experience. More