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Mark Kia

Scottsdale, AZ

4.5
1,695 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,695 reviews

February 05, 2019

Best experience ever buying a car! Your great employees: Jacob, Eric, Peter and Keely went over and beyond to make my car buying experience the best ever! Kudos to your staff!!! More

by RHill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Sales Manager, Eric Sales, Peter Finance and Keely receptionist
Feb 09, 2019 -

Mark Kia responded

Thank you for the positive feedback, Rhonda! It is our pleasure, thank you for choosing Mark KIA! Michelle Freese CRM

February 05, 2019

Happy Purchase Kevin is a super cool dude!! Helped out with no pressure.. Definitley recommending him to anyone looking for a car. Super stoked about my new truck. More

by eazydoesit91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Veliz, Juan Rodriguez
Feb 09, 2019 -

Mark Kia responded

Great to hear! We appreciate you taking the time to write a positive review. Please feel free to reach out if you need anything else. Congratulations on your new truck! Michelle Freese Michelle.freese@markkia.com CRM

February 04, 2019

Oil change Very friendly staff. They even offered me an Uber ride back to and from work while I waited. I really appreciated the offer and customer service More

by Cwaltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stephensen, Travis Wood, Johnny Bounds
Feb 04, 2019 -

Mark Kia responded

Thank you for the review! We love helping out as much as we can. We are thrilled to hear you enjoyed your service experience! Michelle Freese CRM

February 02, 2019

Jose cruz Very friendly And Good customer service. Thank you so Much For your help Jose.I will definetly recommend this place. They work with you And Make sure More

by Saramora1
Recommend Dealer
Yes
Employees Worked With
Jose Cruz-Velazquez
Feb 04, 2019 -

Mark Kia responded

Thank you for the positive feedback on your experience with Jose! We appreciate your business with Mark KIA, please feel free to reach out if you need anything else! Michelle Freese Michelle.freese@markkia.com CRM

February 02, 2019

DISHONEST DEALERSHIP DO NOT BUY HERE. I would give ZERO stars if I could. Just about everything that could have gone wrong with buying our car here went wrong. Once we pur More

by Cphillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Cruckson, Juan Rodriguez
Feb 04, 2019 -

Mark Kia responded

Hi Clara, I am aware that we spoke to your husband this morning and agreed that this has all been a huge misunderstanding. We have taken care of everything, and you have received a full refund. We very much care for our customers and do everything we can to make sure they are fully taken care of. Michelle Freese Michelle.freese@markkia.com CRM

Feb 04, 2019 -

Cphillips responded

The refund for our oil changes was indeed given to us - so you will see that my review has been updated to ONLY include the MANY other issues that occurred during this horrific transaction. We may have received our refund, but only after 9 weeks of begging and pleading to receive money that we were promised by your staff. As I said above, it should not take a threat of a report to the BBB to get a business to return a phone call. This matter may have been concluded thanks to our persistence, but I hope everyone knows that you "caring" for your customers is a sad lie and if you think that you can pat yourself on the back and think this matter has been "solved", then you are kidding yourself. To everyone who may see Mark Kia's reply, this matter was NOT solved in a professional manner at all. And "cared for", we were not.

February 01, 2019

Best experience I’ve had with a dealership Kevin v. Was awesome! I purchased a pre-owned and while they were fixing a dent/chip in the car. Kevin kept me updated daily with information about th More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Veliz
Feb 04, 2019 -

Mark Kia responded

Thank you for taking the time out of your day to share your experience with us, Jordan! We appreciate the positive feedback, and the recommendation. We will be looking forward to working with you again! Michelle Freese Michelle.freese@markkia.com CRM

February 01, 2019

Thank you Brandy in service We really appreciate all you did to help us Brandi. The whole staff works as a team, thats what makes them 5 star. Thank you all at Mark Kia! More

by Lydia Garza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Mark Kia responded

Hi Lydia, thank you for sharing the positive feedback with us! We are so happy to hear you enjoyed your experience with us. We will be looking forward to seeing you next time! Michelle Freese Michelle.freese@markkia.com CRM

January 30, 2019

Great experience Great and friendly people to work with. Very helpful. Great communication! Highly recommend. Found a chip in windshield and they set up a time right a More

by Court18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Veliz
Jan 31, 2019 -

Mark Kia responded

Thank you for the kind feedback and review, Court! We appreciate you choosing Mark KIA to do business with. Congrats on your new vehicle! Michelle Freese Michelle.freese@markkia.com CRM

January 30, 2019

Kevin rocked it! Excellent service and amazing buying experience. Top notch dealership. I highly recommend this dealership to anyone seeking a new or used vehicle. Th More

by Buyer101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Spencer, Kevin Byram
Jan 31, 2019 -

Mark Kia responded

Thank you for the wonderful feedback on your buying experience! We appreciate the recommendation, and thrilled to hear that Kevin took great care of you. Please reach out if you need anything else! Michelle Freese Michelle.freese@markkia.com CRM

January 30, 2019

Excellent service The service advisor was awesome in helping me with the recall repairs and the service was quick, easy, painless and done on time as promised! More

by Kia12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Wood
Jan 31, 2019 -

Mark Kia responded

Great to hear! Thank you for the positive feedback! We appreciate doing business with you. Michelle Freese CRM

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