Mark Kia
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Best experience ever buying a car! Your great employees: Jacob, Eric, Peter and Keely went over and beyond to make my car buying experience the best ever! Kudos to your staff!!! Your great employees: Jacob, Eric, Peter and Keely went over and beyond to make my car buying experience the best ever! Kudos to your staff!!! More
Happy Purchase Kevin is a super cool dude!! Helped out with no pressure.. Definitley recommending him to anyone looking for a car. Super stoked about my new truck. Kevin is a super cool dude!! Helped out with no pressure.. Definitley recommending him to anyone looking for a car. Super stoked about my new truck. More
Oil change Very friendly staff. They even offered me an Uber ride back to and from work while I waited. I really appreciated the offer and customer service Very friendly staff. They even offered me an Uber ride back to and from work while I waited. I really appreciated the offer and customer service More
Jose cruz Very friendly And Good customer service. Thank you so Much For your help Jose.I will definetly recommend this place. They work with you And Make sure Very friendly And Good customer service. Thank you so Much For your help Jose.I will definetly recommend this place. They work with you And Make sure your satisfied.Very Happy. More
DISHONEST DEALERSHIP DO NOT BUY HERE. I would give ZERO stars if I could. Just about everything that could have gone wrong with buying our car here went wrong. Once we pur DO NOT BUY HERE. I would give ZERO stars if I could. Just about everything that could have gone wrong with buying our car here went wrong. Once we purchased the car, we realized that there was $3k PLUS worth of extra items being applied to our bottom line that we either not informed about OR told them NOT to apply to our car but they did anyway. Once we brought this to the dealership's attention, they offered to refund about $3k and apply the amount to the principal on our balance. We were appreciative and waited the 6 to 8 weeks they informed us it would take for the bank to receive the money. Once we reached week 9, we were starting to worry. We called both our salesman and the finance department but no one bothered to answer our multiple calls. We were then told by the accountant Juan that we could call him on Monday between 11-12 and he would inform us about the status of our money and that we “weren’t his only customers” as if that justified his neglect in getting us our promised money in a reasonable amount of time. By Monday, SURPRISE, there was no call and no one was picking up. No one returned our calls. It was only when I sent a direct complaint via email, threatening to call the Better Business Bureau, that our check was overnighted. It’s frankly pathetic that’s this is what it took to get our deserved money back. It’s also sad that this could have been solved fin Juan and Frank had been more transparent in the buying process. They knew we were novice buyers - newlywed students- and took advantage of our trust because they wanted our money. Terrible business. DO NOT BUY A CAR FROM HERE. More
Best experience I’ve had with a dealership Kevin v. Was awesome! I purchased a pre-owned and while they were fixing a dent/chip in the car. Kevin kept me updated daily with information about th Kevin v. Was awesome! I purchased a pre-owned and while they were fixing a dent/chip in the car. Kevin kept me updated daily with information about the car and when I could pick it up. He made the process of buying the car so easy! I will be coming back to him when I buy my next car, and will be sending all my family and friends to him as well! More
Thank you Brandy in service We really appreciate all you did to help us Brandi. The whole staff works as a team, thats what makes them 5 star. Thank you all at Mark Kia! We really appreciate all you did to help us Brandi. The whole staff works as a team, thats what makes them 5 star. Thank you all at Mark Kia! More
Great experience Great and friendly people to work with. Very helpful. Great communication! Highly recommend. Found a chip in windshield and they set up a time right a Great and friendly people to work with. Very helpful. Great communication! Highly recommend. Found a chip in windshield and they set up a time right away to get it fixed. More
Kevin rocked it! Excellent service and amazing buying experience. Top notch dealership. I highly recommend this dealership to anyone seeking a new or used vehicle. Th Excellent service and amazing buying experience. Top notch dealership. I highly recommend this dealership to anyone seeking a new or used vehicle. These folks have great prices compared to everything I shopped. More
Excellent service The service advisor was awesome in helping me with the recall repairs and the service was quick, easy, painless and done on time as promised! The service advisor was awesome in helping me with the recall repairs and the service was quick, easy, painless and done on time as promised! More