Mark Kia

Durrango purchase Rayan was great to work with and the finance departmet was on point ,overall a great car buying experience from the first e mail to the last handshake Rayan was great to work with and the finance departmet was on point ,overall a great car buying experience from the first e mail to the last handshake Thank you Mark Kia ! More

Great service! Everyone was super helpful and kind to me while I waited for my car to get service done. Comfortable seating in the waiting room and refreshments avai Everyone was super helpful and kind to me while I waited for my car to get service done. Comfortable seating in the waiting room and refreshments available. More

Awesome Ryan provided top-notch customer service. He was very informed on the vehicle capabilities which helped me to selected the Jeep Grand Cherokee. Thanks Ryan provided top-notch customer service. He was very informed on the vehicle capabilities which helped me to selected the Jeep Grand Cherokee. Thanks Rayan.... More

5 star sales person Ryan was most patient and accommodating. it was a big challenge to wade thru the buying process. my misunderstanding. initially, about the price list Ryan was most patient and accommodating. it was a big challenge to wade thru the buying process. my misunderstanding. initially, about the price listed on line. combined with writing a personal check created stumbling blocks I was not prepared for. Ryan listened, was patient, and worked thru the hoops. his willingness to be creative in thought allowed me to complete the transaction. thank you Ryan for your professional service. More

Reliable Ryan Mcdade was awesome and extremely helpful. Unfortunately, I wasn’t able to buy a car here, but that was to no fault of Ryan or Mark Kia. Thank you Ryan Mcdade was awesome and extremely helpful. Unfortunately, I wasn’t able to buy a car here, but that was to no fault of Ryan or Mark Kia. Thank you for being so patient with me guys, I will be back. More

They go above and beyond I am beyond happy that I came across this dealership! These guys gave me the best deal and didn’t give up until I left with my dream car. From them li I am beyond happy that I came across this dealership! These guys gave me the best deal and didn’t give up until I left with my dream car. From them listening to every need I had, to them entertaining my 4 year old and being kind. I will definitely refer anyone I know whom wants an easy, painless car buying experience. Thanks guys!! More

The best experience I've ever had at a dealership! Ryan is an extremely knowledgeable salesperson. His knowledge of all the premium features (like adaptive cruise control and Lane keep assist) in the v Ryan is an extremely knowledgeable salesperson. His knowledge of all the premium features (like adaptive cruise control and Lane keep assist) in the vehicles is exceptional. He isn't very low pressure and listens to his customers needs. If you're looking for a Kia you need to see Ryan at Mark Kia. More

Great Service I was super happy with Kevin and the team at Mark Kia. They were able to work with me and get me out of my horrible over mileage lease and get me int I was super happy with Kevin and the team at Mark Kia. They were able to work with me and get me out of my horrible over mileage lease and get me into the new Telluride that I've been waiting for. I couldn't be happier with how it worked out and love the new car! More

Quick & Professional! Jose was the agent that took over & helped me seal the deal on what is now the best vehicle I have owned. An amazing dealership with a friendly & prof Jose was the agent that took over & helped me seal the deal on what is now the best vehicle I have owned. An amazing dealership with a friendly & professional staff that helps you find the perfect vehicle to fit your needs & expectations. Will definitely be recommending them to everyone I know! More

worst car buying Experience This is an updated review as u had prematurely wrote a review before signing the finance agreement. First I was told I was obligated to get their wi This is an updated review as u had prematurely wrote a review before signing the finance agreement. First I was told I was obligated to get their windows tint and a GPS called kahut second I was promised a 172 point inspection third I was promised a new battery for the car because when we did the test drive sales guy (Issac) had to jump start the vehicle. Ok so we understood this is a used vehicle. Fourth I was promised 2 oil changes for an undisclosed amount of time. So when I go sign the finance papers I read through the contract and I was told if you buy extended warranty I will buy down your interest if not then it will stay at the same high rate. I declined he insisted and I told Peter that I was already forced to purchases services I did not want or need. He made a call and was told they would give me 50% off those services. So we obliged I keep reading the contract and I find I was being charged for the free services it was either 500 or 1000 I don’t recall. I asked what that was and Peter stated Issac said we agreed to the the oil changes. We wouldn’t because I am a mechanic. Ok so Peter took the additional costs and we signed the contract. We were not able to take possession of our truck because it had not gone through the inspection we understood. The next day I get a call from Blake I explained what had happened and he stated that he will be able to take the admitidos cost and the warranty off of our contract and leave the lowered interest rate we were content. My vehicle was ready on Saturday so we came in and as I was pulling in the lot the vehicle was being pulled out front I noticed that the back lights where not working we went in and signed the contract and I asked it the vehicle was good to go and I worked with Chip this day. He said the truck was inspected and good so then I became a bit irate and asked if the light in the truck where checked and working he said yes and we went outside and we showed him the rear lights not working he argued with us that it is not there problem to fix it is a used vehicle and if I wanted a great truck I should have bought a new truck. I demanded to speak with a manager enter Jacob in the picture he argued back and forth with the same nonsense battery had not been changed either. I advised I would not take possession of the vehicle. I was about to leave and Jacob came back and apologized. I was still very upset. Long story short I came back and he had changed the battery and light. Only because I requested not because they had to. This is the worst car buying experience I have ever received. More