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Mark Kia
Scottsdale, AZ
1,695 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible.
Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way.
Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,695 reviews
April 03, 2019
Spring service. Recall item Very quick, friendly service. It will be be great when they move to the new dealership location. They have grown out of the current one. Very quick, friendly service. It will be be great when they move to the new dealership location. They have grown out of the current one. More
by JL
Employees Worked With
April 03, 2019
Difficult Deal With Happy Ending I had a super complicated deal to work thru. Kevin really camel thru from soup to nuts. Did a great job at following up with me on any questions or co I had a super complicated deal to work thru. Kevin really camel thru from soup to nuts. Did a great job at following up with me on any questions or concerns I had. Proud owner of a new Stinger! More
by Bobashcraft
April 02, 2019
Amazing experience! Jose Cruz is a very helpful amazing man, he went beyond his job duties to help me find the perfect car for my family, very respectful and helpful man. Jose Cruz is a very helpful amazing man, he went beyond his job duties to help me find the perfect car for my family, very respectful and helpful man. I highly recommend Jose Cruz, even after my car purchase he kept in contact to see it I have any questions about the car. I'll definitely recommend my friends to go purchase a vehicle at Kia mark! More
by OfficerMora12
Employees Worked With
Jose Cruz-Velazquez
April 02, 2019
Bought a tesla model 3 Thank you Ryan for coming to my job for me to fill out the remaining forms. I really appreciate it! Overall, a great experience! Thanks! Thank you Ryan for coming to my job for me to fill out the remaining forms. I really appreciate it! Overall, a great experience! Thanks! More
by AmyC
March 29, 2019
Amazing!! I'm in love with the car! I left Mark Kia a happy woman!!! And I got a really good deal I would go back over there over and over! I'm in love with the car! I left Mark Kia a happy woman!!! And I got a really good deal I would go back over there over and over! More
by Rosym
Employees Worked With
Kevin Veliz
March 29, 2019
Traveled over 400 miles to buy a car We wanted to replace our 6 yr old Kia Soul with a new Soul, and since the 2020 was just out, the 2 Kia dealers did not have the model (EX) we wan We wanted to replace our 6 yr old Kia Soul with a new Soul, and since the 2020 was just out, the 2 Kia dealers did not have the model (EX) we wanted without special ordering it. I went online and contacted Mark Kia. The internet salesman (Jason) contacted me, we discussed a deal with our 2013 trade-in, sent pics of the 2013 to him, and he made an offer. Even though his offer for the trade-in was a little lower than a local dealer had made, he found the model and color we wanted in town, said he'd bring it in, and made us an offer. The local dealer's offer to order one was about $1000 higher than Mark Kia's offer. 2 days later, we drove to Scottsdale, signed the papers, and the next morning we drove our new Soul home. The price was as negotiated, and delivery of the vehicle was on time. More
by Happy Buyer
Employees Worked With
Jason Caldera
March 28, 2019
Probably the worst experience I've ever had-Reality Show Bad It's almost comical how incompetent and careless everyone who I interacted with at Mark Kia....and even though I bought a car from them 3 months ago, It's almost comical how incompetent and careless everyone who I interacted with at Mark Kia....and even though I bought a car from them 3 months ago, I'm still paying for it. Here's a accurate list of everything that happened: 1. When I purchased the car, they had the wrong name and address for the title. Luckily I caught it, but the finance guy brushed it off like no big deal. 2. I asked for my loan to go through TruWest, the finance guy did it through Vantage West. 3. I had a small maintenance issue on the car take 8 days. They said they were waiting on a part that can be purchased anywhere in the valley and could have been fixed in one day. 4. The finance team underpaid on my trade in, causing me to be sent to collections by Kia Finance. Been calling and leaving messages for 4 days and nobody at Kia has called back. I keep calling. They keep not responding. It's a clown show over there. More
by SB123
Employees Worked With
Other Employees :
Jacob Delaney, Johnny Bounds, Juan Rodriguez, Peter Meyerhoff, Blake Mahaffey, David Clark
March 27, 2019
Good peoople sales and finance. Test drive with Ryan is very good. He even gave you a lomg route to test out the vehicle. Price is acxurate on the website and they will honor it. Fin Test drive with Ryan is very good. He even gave you a lomg route to test out the vehicle. Price is acxurate on the website and they will honor it. Finance knows their job and.if they are not sure they will search it for you. Overall I had a very good deal for the truck. More
by marksas14
March 25, 2019
Another Great Experience! This was our 4th car purchase in 6 months. Kevin Veliz was so helpful and worked with us until we were completely satisfied. I would strongly recommen This was our 4th car purchase in 6 months. Kevin Veliz was so helpful and worked with us until we were completely satisfied. I would strongly recommend Mark Kia, and especially Kevin, to anyone purchasing a vehicle. More
by Ward/Erwin Family
March 23, 2019
Just under five stars I work hard for every dollar i get. IF i wanna tip you TAKE IT THANKS.. AND EVEN THOUGH Y'ALL DID NOT WASH MY CAR AFTER MY OIL CHANGE I'M NOT TO I work hard for every dollar i get. IF i wanna tip you TAKE IT THANKS.. AND EVEN THOUGH Y'ALL DID NOT WASH MY CAR AFTER MY OIL CHANGE I'M NOT TO UPSET.. I WILL BET THAT DONT HAPPEN AGAIN THOUGH.. ITS CURTIOUS RESPECTABLE THINGS THAT BRING A THREE TOO A FIVE STAR RATING... More
by 2A'RoN
