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Mark Kia
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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DeMarko was a great help and did whatever he could to make sure we stayed within our budget. He went above and beyond to make us feel comfortable and work with us! make sure we stayed within our budget. He went above and beyond to make us feel comfortable and work with us! More
DeMarko was extremely helpful and knowledgeable in aiding us in finding our new family vehicle. He was very friendly and easy to work with! us in finding our new family vehicle. He was very friendly and easy to work with! More
What should have been a joyful purchase was a shocking experience of scam, poor customer service, and lengthy wait times. I ordered a hybrid Kia SUV in May 2023 with a $1000 down. I committed to this purc experience of scam, poor customer service, and lengthy wait times. I ordered a hybrid Kia SUV in May 2023 with a $1000 down. I committed to this purchase and waited for 8 months. Paying cash. Upon finalizing the purchase today (Dec 26) I did not want two of three add-ons. Nate M and Derrick G refused to sell the vehicle unless I purchased the LoJack add-on. When I confirmed that these were "optional", Nate M said "buying the vehicle is optional". How disgusting. Clearly this place is interested in sales and not a positive customer experience. Of course these add-ons are optional yet these two employees refused to sell the vehicle unless I bought two of them (they removed the key add-on). The window tint add-on is way overpriced which was acknowledged by Derrick when I stated how I was paying 2.5x the usual price of tinting already and wanted to remove the Lojack add-on. And the entire ordeal was 6 hours in total for a vehicle that did not need financing or anything else. And when I was out rushing to the bank to get the cashier's check before closure, Nate M had the audacity to call me during my trek asking when I'll be back (since apparently he has some plans this evening). Ultimately, I'm the sucker. I bought the vehicle and folded to their coersion tactics, but I just couldn't wait any longer having already waited 8 months. I'm disappointed with this place and will never buy a vehicle from them again and will gladly share my experience with others. I thought Mark Kia was more honest than other dealerships, but, sadly, in my experience they lived up to the "sleazy car salesman" trope. More
He made me feel grounded during the whole process . He told me to take my time about making the best decisions as to what I wanted. He told me to take my time about making the best decisions as to what I wanted. More
Amazing work from the team took some time but they got it done and very thankful in them getting the car I want done and very thankful in them getting the car I want More
We have spent weeks traveling to multiple dealerships viewing used cars. What I appreciated most from DeMarco was the upfront honesty on the condition of the car. Not pushy when we arrived, very laid bac viewing used cars. What I appreciated most from DeMarco was the upfront honesty on the condition of the car. Not pushy when we arrived, very laid back and helpful. I found the search at other dealerships exhausting. If you are searching for a guy who’s not the typical blabber mouth talking about endless xx and annoying you to the point of disturbance, this is the man. I would easily recommend to family and friends or the general public. We drove home today in a fantastic car Sincerely, Josh M More
DeMarko made the process seamless and simple. We never felt pressured or oversold something that we did not need. Overall 10 outta 10 experience. Could not recommend him enough! We never felt pressured or oversold something that we did not need. Overall 10 outta 10 experience. Could not recommend him enough! More
DeMarko made the car buying experience enjoyable. He was down to earth and got the process done quickly! So happy to have worked with him! He was down to earth and got the process done quickly! So happy to have worked with him! More
DeMarko was everything you would hope in a sales person. Honest, straightforward and a pleasure to deal with. The dealership treated us great. After a negative experience at Earnhardt Kia, Mark Kia healed o Honest, straightforward and a pleasure to deal with. The dealership treated us great. After a negative experience at Earnhardt Kia, Mark Kia healed our anger and treated us great. DeMarko Martinez, and Mark Banks made this a pleasure. More