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Mark Kia
Scottsdale, AZ
1,725 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible.
Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way.
Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,725 reviews
April 02, 2025
One star regarding service department. Brakes were replaced. One week later, squeaking. I was told I have to buy more break and rotors which they failed to address the first time and now I Brakes were replaced. One week later, squeaking. I was told I have to buy more break and rotors which they failed to address the first time and now I have to pay double. What a joke. Don’t get anything serviced from them. No refund or discounts on anything mentioned. I also bought the car from them whoever is running the service department needs to be handle immediately. Horrible service and foresight. You have been warned. Stay away or prepare to pay double and they will just say oh well More
by Buckwilliams717
Employees Worked With
Other Employees :
Auto care Mechanics (brakes) whomever it applies
April 01, 2025
If you want to be disappointed with your purchase- go here. Vehicle-the Kia itself wonderful, love it. Dealership? Well they make you feel unsatisfied with your purchase. Off their website: “We're a trus here. Vehicle-the Kia itself wonderful, love it. Dealership? Well they make you feel unsatisfied with your purchase. Off their website: “We're a trustworthy dealership that takes pride in having strong morals and making sure we exceed our customers expectations every time.” I felt scammed by the way they conduct business and missing items on what is standard in all vehicles. Another: “We are proud to be upfront and honest with our customers and ALWAYS give them a great price”- not upfront. Upfront would be to let your customers know when your vehicles are missing items that come standard. I’m don’t know how others are happy with this dealer, I am not and would never tell anyone to go here. I will tell others Not to. In fact check online- there are plenty of other Kia dealerships you can go within a small drive. Do yourself a favor and take the drive. I wish I had. Calling to help me be satisfied and a sales manager uses classic gaslighting tactics to make it sound like it’s not their fault- “I’m sorry you feel that way” - wrong. Mark Kia failed me. More
by Sadservice
March 26, 2025
Very knowledgeable, courteous and helpful. Highly recommended. Will highly recommend to all my friends and family. I will trust all my maintenance to this shop, Highly recommended. Will highly recommend to all my friends and family. I will trust all my maintenance to this shop, More
by sakrad
March 23, 2025
It was a long process but well worth it. We got what we wanted when we wanted it. Tony and Demarko did everything they could to help my son get THE RIGHT CAR. Tony even went as far as We got what we wanted when we wanted it. Tony and Demarko did everything they could to help my son get THE RIGHT CAR. Tony even went as far as to help us get car insurance at a great price. We will definitely go back for an family SUV. Both DeMarko and Tony made a good team. DeMarko gave us recommendation and made sure we fully understood. We were way passed closing hours and we appreciate it. They have families too. More
by Korycrespo
Employees Worked With
March 23, 2025
It was a long process but worth it. We got what we wanted when we wanted it. Tony and Demarko did everything they could to help my son get THE RIGHT CAR. Tony even went as far as to We got what we wanted when we wanted it. Tony and Demarko did everything they could to help my son get THE RIGHT CAR. Tony even went as far as to help us get car insurance at a great price. We will definitely go back for an family SUV. More
by Korycrespo
Employees Worked With
March 15, 2025
Laura made the entire experience of getting my car serviced completely painless. They did exactly what I needed and they provided a Lyft for me to go get brunch in the meantime. serviced completely painless. They did exactly what I needed and they provided a Lyft for me to go get brunch in the meantime. More
by shyguycase
Employees Worked With
Laura
March 12, 2025
Our first service experience with Mark Kia couldn't have been better. I scheduled the appointment online and arrived early. They were ready for the car and knew what services I'd requested. I was out sooner been better. I scheduled the appointment online and arrived early. They were ready for the car and knew what services I'd requested. I was out sooner than I expected to be — the wait time was reasonable for what I was having done — and my excellent service adviser, Cori Majercin, thoroughly went over everything they'd done and what I might need to attend to in the near future. Great service. More
by Erik
Employees Worked With
Cori Majercin
March 09, 2025
Great experience leasing an new EV6. Ana was fantastic! No pressure and straightforward. The paperwork went smoothly with Jordan. One of the best dealership experiences I've ever had. Ana was fantastic! No pressure and straightforward. The paperwork went smoothly with Jordan. One of the best dealership experiences I've ever had. More
by Denise
Employees Worked With
Anastasia, Jordan
February 21, 2025
Mark Kia Thank You for helping us get our new car im glad everything worked out at the end very happy with everyone who helped us. everything worked out at the end very happy with everyone who helped us. More
by betomar221
