Mark Kia

Thrilled with the service provided by Mark Kia as always! This visit Mike was my advisor and he was just as efficient and helpful as Cori was last time I brought my car in. I am always extremely impressed an This visit Mike was my advisor and he was just as efficient and helpful as Cori was last time I brought my car in. I am always extremely impressed and will always recommend Mark Kia and continue purchasing my future vehicles from them. More

It’s my first time going to Mark Kia and owning an EV. Both experiences have been way beyond any expectations I had set. The reason why I’m writing this today is when I was there to get my first 10,000 m Both experiences have been way beyond any expectations I had set. The reason why I’m writing this today is when I was there to get my first 10,000 mile maintenance, and once again the team there is so friendly, never over complicates anything, and most important puts me the customer first. To be honest, They’ve restored my trust in car dealerships. Thank you! More

I’ve been sitting on this for quite awhile. Needless to say, I’m not impressed by this dealership. Me and my wife drove up from Tucson to test drive a few cars. Right away we were asked if we Needless to say, I’m not impressed by this dealership. Me and my wife drove up from Tucson to test drive a few cars. Right away we were asked if we wouldn’t mind stopping on our test drive and putting fuel in the car. I thought that was tacky as xxxx, but we did it. We put in $20 and never got it back. We came back later and reluctantly purchased a car. We were told that several things on the car were included in the price only to have that contradicted in by the finance manager. However, we pushed on anyway. They delivered the car with about a 1/4 tank of gas. Seriously? You can’t even fill up the car for delivery? On the way back to Tucson two things happened. First the low pressure light came on for the front left tire. Turns out there was a nail in the tire. Second, a warning comes on the dash saying to add coolant immediately. WTH?! This tells me that the car was never inspected. Later, I go back to the dealership for a “courtesy” oil change. This time, I have a nail in the left rear tire (my fault). As soon as I arrive I asked the service person if the dealer can patch tires? She said “absolutely”, it will add to your wait but we’ll take care of it. I go in the waiting area and about 25 minutes later I’m told the car is ready to roll. Wow! That was really quick I thought. Right away the service provider said that there was no nail. She said the tire was taken off and inspected and nothing was found. So, the service tech put air in the tire and said you’re good to go. On the drive to New Mexico where I work, the tire goes completely flat. Well, what do you know? There’s a bigass nail in the tire right where I said it was. I’ve been inconvenienced by this dealership more than once. Do they care? Obviously not. I will never go there again for anything. I this is a harsh review, but I sold cars for many years and I always went above and beyond for my customers. I wish this dealership would have done the same for me. More

Great service by great people for a great car at a great price. I appreciate the care and consideration I received by everyone at the dealership. price. I appreciate the care and consideration I received by everyone at the dealership. More

Service consultant Cody is excellent and service is fair and flawless. Everything was done to my satisfaction, no surprises. and flawless. Everything was done to my satisfaction, no surprises. More

Michael and the service team were fantastic. They completed a recall and were super efficient and friendly They completed a recall and were super efficient and friendly More

Both service visits I’ve had went very well. Josh takes care of me and gets me back in the road quickly. My daughter referred me since she has nothing but good things to say about Josh and Mark Josh takes care of me and gets me back in the road quickly. My daughter referred me since she has nothing but good things to say about Josh and Mark Kia’s service department over the past two years More

January 2024: Company went back on their verbal promises, commitments & agreements made by their salesperson: Ashlynn Willis. Management, (and salesperson) refused to even ATTEMPT to try to get it promises, commitments & agreements made by their salesperson: Ashlynn Willis. Management, (and salesperson) refused to even ATTEMPT to try to get it resolved. Always: "GET IT IN WRITING!" Sad. More

Always delivers what they say. .best customer service... highly recommend... always satisfied..very friendly and upbeat .best customer service... highly recommend... always satisfied..very friendly and upbeat More