![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Mark Jacobson Toyota
Durham, NC
Filter Reviews by Keyword
By Type
Showing 2,538 reviews
This was a great and easy buy of a car.. Barbara Decatur was very helpful and friendly service.. I will come back to buy my next car here... or truck hint hint... food and hot coffee nic Barbara Decatur was very helpful and friendly service.. I will come back to buy my next car here... or truck hint hint... food and hot coffee nice smooth transition... More
A Friendly, no pressure atmosphere. We drove from louisburg nc to buy a car from mark jacobson toyota. This was our third car bought from Frank Adams. We will continue to buy our cars fr We drove from louisburg nc to buy a car from mark jacobson toyota. This was our third car bought from Frank Adams. We will continue to buy our cars from this dealership. My husband and I like that it is a friendly enviroment and no pressure to buy. Everyone there makes sure your happy with the vehicle and the price. More
Best Experience EVER!! Having recent need for new transportation, my mother recommended I start with Mark Jacobson Toyota, BEST EXPERIENCE EVER! Frank Adams was great from s Having recent need for new transportation, my mother recommended I start with Mark Jacobson Toyota, BEST EXPERIENCE EVER! Frank Adams was great from start to finish and even came through with follow up courtesy call. My dad actually wound up interested in a vehicle because of the great customer service! I love my 2017 Toyota Corolla and Will recommend Mark Jacobson Toyota to any and everybody! Frank Adams, Shauntayia and your entire team, you da bomb!! More
Awesowe service Wael Edyak and team from mark Jacobson has been of great support! Will surely recommend to my colleagues to consider visiting this dealer before fina Wael Edyak and team from mark Jacobson has been of great support! Will surely recommend to my colleagues to consider visiting this dealer before finalizing any buy for vechile More
Streamlined and Professional Tom Coffey orchestrated the deal from the beginning by responding to my inquiry. He was rather straight-forward about the bottom line. And, even thoug Tom Coffey orchestrated the deal from the beginning by responding to my inquiry. He was rather straight-forward about the bottom line. And, even though he was juggling multiple customers while we were there, he worked diligently to handle our needs. He was friendly and accommodating and enjoyable to deal with. The entire staff we encountered throughout the process were friendly and helpful. More
Frank Adams was great went above and beyond Loved the dealership very nice and clean everyone was friendly coffee was hot we were able to drive the car as a family and was not accompanied. By th Loved the dealership very nice and clean everyone was friendly coffee was hot we were able to drive the car as a family and was not accompanied. By the dealer they trust the customer we loved our time there and will buy there again More
The sales person was so helpful I had a Solara with a faulty transmission. The cost of fixing it was so high to the sales person helped me to buy a new car at a reasonable price and I had a Solara with a faulty transmission. The cost of fixing it was so high to the sales person helped me to buy a new car at a reasonable price and trade in the Solara as well. The sales person spent time to explain all my options and answered all my questions with a smile! I would recommend Mark Jacobson to anybody who wants to buy a Toyota. More
Mel Johnson was great to work with This was our first time at Mark Jacobson Toyota, and from the start, Mel made our experience so pleasant and easy. Even though we weren't buying a Toy This was our first time at Mark Jacobson Toyota, and from the start, Mel made our experience so pleasant and easy. Even though we weren't buying a Toyota, Mel was extremely knowledgeable about the car we were interested in. Oluseyi worked to get the best interest rate possible and I walked out of the dealership a happy and proud owner of a Lexus CT 200h. I definitely would recommend MJT and Mel! More
Went out of their way for an easy internet experience We wanted a Highlander with captain's chairs second row. They were hard to find. Mark Jacobson went to South Carolina, picked one up and brought it We wanted a Highlander with captain's chairs second row. They were hard to find. Mark Jacobson went to South Carolina, picked one up and brought it back to us. And, they were $800 cheaper than the next closest dealership (which was $3,000 cheaper than everybody else). Went to pick it up and the experience was easy and everybody was very friendly. They worked hard to find us a car with no guarantee that we would ultimately buy from them. Fan for life now. More
Rav4 purchase My wife was looking for a vehicle to buy so I suggested the RAV4. We went to Mark Jacobson on Chapel Hill Blvd and was shown a large selection of Rav4 My wife was looking for a vehicle to buy so I suggested the RAV4. We went to Mark Jacobson on Chapel Hill Blvd and was shown a large selection of Rav4s by sales person Mel Johnson. The transition was very smooth, we did not feel pressured to buy and all our questions were answered. The salesman was very knowledgeable about the vehicle. More