
Mark Jacobson Toyota
Durham, NC
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Purchase of a used vehicle Mr, Alshamali was super. He asked me what I was looking for and responded by showing me what he had that would satisfy me based on what he heard. He l Mr, Alshamali was super. He asked me what I was looking for and responded by showing me what he had that would satisfy me based on what he heard. He listened and appreciated it. He made sure I saw everything he had that might work to make sure I had options. Really good experience. More
ramzi alshamali was great. I lost my billfold while at the used car dealership and the gentleman that were sold me the car stayed after hours and after closing while we were tr I lost my billfold while at the used car dealership and the gentleman that were sold me the car stayed after hours and after closing while we were trying to find that billfold. I was impressed that my concern was there's.. More
Absolutely the best car buying experience ever! If you are in the market for a car, I highly recommend you visit Mark Jacobson Toyota. Every single member of the staff goes out of their way to welco If you are in the market for a car, I highly recommend you visit Mark Jacobson Toyota. Every single member of the staff goes out of their way to welcome you and make your experience pleasant & hassle free. I bought my car from Frank Adams. He is an excellent customer service representative. He makes sure he answers all your questions, anticipates your needs, and works very hard to give you the best deal possible. He & Tay Page, the business manager who ably assisted me, make a great team. If you are in the market for a car, my best advice is for you to visit this superior dealership. I know you won't be disappointed! More
Great Experience!!!! My experience at Mark Jacobson was wonderful!! Every staff member I came into contact with, was friendly, no pressure and went out of their way to mak My experience at Mark Jacobson was wonderful!! Every staff member I came into contact with, was friendly, no pressure and went out of their way to make this happen for me!! Todd Anderson was my sales rep. He was professional and answered all my questions and worked hard to help me out. He and Kim Danchulis were awesome!! Thank you both so much !!!! I Love Love Love my car!!!! If you are in the market for a car, go to Mark Jacobson they are by far the best dealership around. Thank you for a great experience!! More
New car purchase Todd Anderson is a Great sales associate! Great atmosphere,! Great dealership! The location was perfect for us! They made the whole process very smoot Todd Anderson is a Great sales associate! Great atmosphere,! Great dealership! The location was perfect for us! They made the whole process very smooth and easy. More
Patient and Understanding Alex was a delight to work with. He knew the shop well, but I was more impressed at his willingness to work with my budget and my needs/wants. I appre Alex was a delight to work with. He knew the shop well, but I was more impressed at his willingness to work with my budget and my needs/wants. I appreciated his candor, and even after going to other dealerships, I always went back here. Thank you, Alex, for all you did! More
Great experience! Went in looking for a car and came out with a car and a dealership for life! Our sales person was Wael Edyak was very helpful and professional. Even w Went in looking for a car and came out with a car and a dealership for life! Our sales person was Wael Edyak was very helpful and professional. Even with less than perfect credit- they were still able to work with us to get us the vehicle we wanted at a price our budget could handle. Highly recommend! More
Absolutely Fantastic!! My experience at Mark Jacobson was absolutely fantastic. I was not rush and they ensure I got the vehicle I wanted and not the one they wanted to sel My experience at Mark Jacobson was absolutely fantastic. I was not rush and they ensure I got the vehicle I wanted and not the one they wanted to sell me. They worked with me on the price to ensure I was comfortable with price. More
First Time Buyer I honestly wasn't looking to buy a car that day, everything just sort of fell into place. I called a few other Toyota dealerships in the area and spok I honestly wasn't looking to buy a car that day, everything just sort of fell into place. I called a few other Toyota dealerships in the area and spoke to the pushiest salespeople who hounded me with emails, texts and phone calls. I have yet to call them back. Mike Klein wasn't pushy, he listened to my needs and walked the entire lot in the heat to show me every vehicle that met my list of wants. I almost left to sleep on it, but I got as far as my car. He and Bob worked the numbers and never having bought a car myself the dealership did a great job walking me through the process. One may think the sales guy would never contact me again, but that is far from the truth. Mike routinely calls to make sure I'm still satisfied with my purchase and tells me to call him if I need help programming the radio. More
Excellent Experience My experience with Mark Jacobson Toyota was great. Alex was a wonderful sales person to work with. I was interested in a Rav 4. He was very patien My experience with Mark Jacobson Toyota was great. Alex was a wonderful sales person to work with. I was interested in a Rav 4. He was very patient, he explained the different models and highlighted each feature. I wanted a color that was not available at the time, however Alex made it happen. He found the color I was looking for. When I came in to purchase the car and he explained the features, reviewed my warranty, and other items in my owner's manual. I really appreciated his patience and he did exactly what he told me he would do. The atmosphere and staff at this dealership are Amazing! The customer service is beyond expectations. Without a doubt, I will definitely recommend Mark Jacobson Toyota to any and everyone! More