
Mark Jacobson Toyota
Durham, NC
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What a great dealership Our salesman, Ramzi, was the best caring, ready to please, compassionate person. He made our experience so great. If you want an honest and upfront s Our salesman, Ramzi, was the best caring, ready to please, compassionate person. He made our experience so great. If you want an honest and upfront salesman, he's the man for you. I have dealt with many negotiations to purchase cars. This was a no hassle experience, which renewed my faith in car dealerships. Thank you Mark Jacobson and God Bless you. More
Love my new Toyota Sienna!! Mel Johnson made my Toyota purchase a pleasure! I really wanted to buy a Honda again but thought it was a good idea to test out all the minivans so To Mel Johnson made my Toyota purchase a pleasure! I really wanted to buy a Honda again but thought it was a good idea to test out all the minivans so Toyota was on my list. Mel answered all my questions over & over while I slowly warmed up to the idea of buying a Toyota. He did more than just sell me a car...he built a relationship. His patience, professionalism & honesty made me say goodbye to Honda & hello to Toyota & I couldn't be happier! I love my 2017 Sienna & look forward to visiting this dealership for many years of service. Everyone here is friendly & professional. Customer satisfaction is a top priority at Mark Jacobson Toyota! More
A better deal than I could have expected...! I went to look at the Toyota RAV4 and to look into the Toyota trade-in program. I honestly didn't know if I'd be able to afford to trade in my 2013 C I went to look at the Toyota RAV4 and to look into the Toyota trade-in program. I honestly didn't know if I'd be able to afford to trade in my 2013 Camry for a new RAV4. But Leo Sullivan pulled out all the stops and kept working with me to make it happen. He didn't pressure, but listened to see what it was I really needed, then didn't give up until he got the deal I needed. I was already a loyal Mark Jacobson customer, and I really felt that they honored that in the deal that Leo and the management offered me. More
great experience We found our sales agent Kiana to be most pleasant and helpful to work with. After we test drove the Camry LE, her manager Chris sat down with us and We found our sales agent Kiana to be most pleasant and helpful to work with. After we test drove the Camry LE, her manager Chris sat down with us and asked, "What can I do to make you happy to buy this car?" He lived up to his promise and we negotiated a great price for the purchase. We also received a very good offer on our trade-in, my 1998 Camry LE, which the dealer had serviced before (and thus knew to be reliable). We test drove a Honda Accord at another dealer for the sake of comparison, but found the Camry LE superior in most respects--and even if the two had seemed equal, it's impossible to beat Mark Jacobson's lifetime warranty on the vehicle if it stays in the hands of the original owner (the only requirement is that you always service it according to Toyota's recommended schedule). That brings wonderful peace of mind! Having relied on my old Camry for so long, however, I am confident that major repairs will be rare. I love my new car and love the savings that are still in my bank account. More
AWESOME DEALERSHIP Leo Sullivan is an awesome sellsman! This is my second car that I have bought from him. He is great!! He is so great that I recommended him to my sist Leo Sullivan is an awesome sellsman! This is my second car that I have bought from him. He is great!! He is so great that I recommended him to my sister's and they both bought a car from him! Leo and sales manager Kim D. are awesome and willing to get the deal done!! I definitely recommend these two if you are in the market to buy a car!! I will definitely be back if I am ever in the market for another one!! More
Great experience!!!! Wael edyak was very prompt and made our experience very personal and smooth. He worked with our request and made sure we were comfortable until we lef Wael edyak was very prompt and made our experience very personal and smooth. He worked with our request and made sure we were comfortable until we left with our car! I definitely recommend this location and Wael for any future buyers who are nervous! It will be a smooth transition and you will be satisfied! More
Awesome experience!!! Barbara is an awesome saleswoman! She made my purchase the smoothest no pressure car purchase i have ever experienced. She followed up to see if I was Barbara is an awesome saleswoman! She made my purchase the smoothest no pressure car purchase i have ever experienced. She followed up to see if I was still content with my car. Even when i had customer service issues in the service department, she was there to assist me. Barbara is a jewel and I can't wait to do business with her and Mark Jacobson Toyota again! More
Excellent service This is my second new car love the customer service is great they make you feel like your part of a family with Mark Jacob's Toyota.. Kim offered for This is my second new car love the customer service is great they make you feel like your part of a family with Mark Jacob's Toyota.. Kim offered for me to have the same person to assist me which he is awesome always ... Luis More
Wonderful Experience Ashleigh Donaldson was an AWESOME Sales Consultant. I felt at ease working with Ashleigh Donaldson. Mr Bob the Sales Manager gave me an awesome trade Ashleigh Donaldson was an AWESOME Sales Consultant. I felt at ease working with Ashleigh Donaldson. Mr Bob the Sales Manager gave me an awesome trade in and Dhahran Satterwhite the Finance Manager sealed the deal. Mark Jacobson will always have my business. More
No hassles, great deal, easy purchase I was very impressed with Timothy Derek Velazquez and Marc Jacobson Toyota. I contacted them for an internet purchase and Derek made me a great deal. I was very impressed with Timothy Derek Velazquez and Marc Jacobson Toyota. I contacted them for an internet purchase and Derek made me a great deal. Derek was very respectful of my time. He made my trade easy and truly hassle-free. I'll be using Derek for my next car purchase. VERY happy with the whole experience. More