Mark Jacobson Toyota
Durham, NC
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great experience We found our sales agent Kiana to be most pleasant and helpful to work with. After we test drove the Camry LE, her manager Chris sat down with us and We found our sales agent Kiana to be most pleasant and helpful to work with. After we test drove the Camry LE, her manager Chris sat down with us and asked, "What can I do to make you happy to buy this car?" He lived up to his promise and we negotiated a great price for the purchase. We also received a very good offer on our trade-in, my 1998 Camry LE, which the dealer had serviced before (and thus knew to be reliable). We test drove a Honda Accord at another dealer for the sake of comparison, but found the Camry LE superior in most respects--and even if the two had seemed equal, it's impossible to beat Mark Jacobson's lifetime warranty on the vehicle if it stays in the hands of the original owner (the only requirement is that you always service it according to Toyota's recommended schedule). That brings wonderful peace of mind! Having relied on my old Camry for so long, however, I am confident that major repairs will be rare. I love my new car and love the savings that are still in my bank account. More
AWESOME DEALERSHIP Leo Sullivan is an awesome sellsman! This is my second car that I have bought from him. He is great!! He is so great that I recommended him to my sist Leo Sullivan is an awesome sellsman! This is my second car that I have bought from him. He is great!! He is so great that I recommended him to my sister's and they both bought a car from him! Leo and sales manager Kim D. are awesome and willing to get the deal done!! I definitely recommend these two if you are in the market to buy a car!! I will definitely be back if I am ever in the market for another one!! More
Great experience!!!! Wael edyak was very prompt and made our experience very personal and smooth. He worked with our request and made sure we were comfortable until we lef Wael edyak was very prompt and made our experience very personal and smooth. He worked with our request and made sure we were comfortable until we left with our car! I definitely recommend this location and Wael for any future buyers who are nervous! It will be a smooth transition and you will be satisfied! More
Awesome experience!!! Barbara is an awesome saleswoman! She made my purchase the smoothest no pressure car purchase i have ever experienced. She followed up to see if I was Barbara is an awesome saleswoman! She made my purchase the smoothest no pressure car purchase i have ever experienced. She followed up to see if I was still content with my car. Even when i had customer service issues in the service department, she was there to assist me. Barbara is a jewel and I can't wait to do business with her and Mark Jacobson Toyota again! More
No hassles, great deal, easy purchase I was very impressed with Timothy Derek Velazquez and Marc Jacobson Toyota. I contacted them for an internet purchase and Derek made me a great deal. I was very impressed with Timothy Derek Velazquez and Marc Jacobson Toyota. I contacted them for an internet purchase and Derek made me a great deal. Derek was very respectful of my time. He made my trade easy and truly hassle-free. I'll be using Derek for my next car purchase. VERY happy with the whole experience. More
Service worth mentioning..!! I am not a review writer but felt i should mention few names since i felt happy after dealing with them today. I did service few days back but was cha I am not a review writer but felt i should mention few names since i felt happy after dealing with them today. I did service few days back but was charged some $$ since my maintenance expired according to the agent.I went in for something else today and i started talking to Nate.Pleasant ,happy and smiling guy.Ready to help with anything u ask .Then came Jason who was also very nice & understanding . They researched and said i should be covered for the service and refunded me. The thing that stand out is there are few guys (old but don''t mention the name) very intimidating (i almost feel like walking out) ,but few others like Nate and Jason ready to help and very customer friendly .Thanks and appreciate your help today.I felt great after talking to both of u .Good luck. (names are based on the desk name board) More
Excellent service This is my second new car love the customer service is great they make you feel like your part of a family with Mark Jacob's Toyota.. Kim offered for This is my second new car love the customer service is great they make you feel like your part of a family with Mark Jacob's Toyota.. Kim offered for me to have the same person to assist me which he is awesome always ... Luis More
Wonderful Experience Ashleigh Donaldson was an AWESOME Sales Consultant. I felt at ease working with Ashleigh Donaldson. Mr Bob the Sales Manager gave me an awesome trade Ashleigh Donaldson was an AWESOME Sales Consultant. I felt at ease working with Ashleigh Donaldson. Mr Bob the Sales Manager gave me an awesome trade in and Dhahran Satterwhite the Finance Manager sealed the deal. Mark Jacobson will always have my business. More
Barbara is the Best! My experience with Mark Jacobson has been excellent. I have purchased three vehicles from here and each time Barbara has helped me. Barbara is very pr My experience with Mark Jacobson has been excellent. I have purchased three vehicles from here and each time Barbara has helped me. Barbara is very professional and knows her job well. I have been satisfied each time. Barbara ROCKS she goes above and beyond!! More
Good experience at Mark Jacobson Toyota Overall good experience at the dealership buying our new car. Jay, our salesperson, was friendly, knowledgeable, and had a low-pressure style. Negotia Overall good experience at the dealership buying our new car. Jay, our salesperson, was friendly, knowledgeable, and had a low-pressure style. Negotiating was smooth and not prolonged, and the Dhahran Satterwhite, the business manager, was straightforward in moving the sale forward. A wrinkle in our finance options was handled smoothly. When the sale was complete, Jay took the time to make sure we were completely comfortable with the workings of our new car. More