
Mark Jacobson Toyota
Durham, NC
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Great Experience No pressure. Sam answered all our questions and helped us make a great deal. He worked hard and helped us find the right car for our needs. No pressure. Sam answered all our questions and helped us make a great deal. He worked hard and helped us find the right car for our needs. More
John was everything I didn't know I needed! John Flanagan was by far the best salesman we could have asked for! I walked in not wanting to purchase a thing, only to shop, and walked away with an John Flanagan was by far the best salesman we could have asked for! I walked in not wanting to purchase a thing, only to shop, and walked away with an amazing car! My wife and I spent all day at the dealership debating and John did not pressure us once and he was extremely patient. He helped us find a wonderful car within our budget with very few miles on it. John went above and beyond to properly serve his customers. We couldn't have picked a better salesman. We look forward to shopping with Mark Jacobson again in the future. More
Typical buying experience except the business office Everything was good until the end when they showed me the price and APR for my offer. It took forever to get to the business office. When I got to th Everything was good until the end when they showed me the price and APR for my offer. It took forever to get to the business office. When I got to the back while they were signing paperwork, I was told at the time of offer that my APR was 3.64% with Toyota. When I got to the back they tried to make me sign for 3.9%. You have to look through your paperwork completely even after all the details are agreed upon. More
Thankful Our experience at Mark Jacobson was excellent. Very smooth transition. Wael Edyak was very professional, patient and was very willing to meet our need Our experience at Mark Jacobson was excellent. Very smooth transition. Wael Edyak was very professional, patient and was very willing to meet our needs. Kudos Mr. Edyak!! More
Problems with a new Highlander Limited I purchased a new Highlander 6 weeks ago from this dealership. The sales person was great. I am now experiencing problems with this vehicle and the de I purchased a new Highlander 6 weeks ago from this dealership. The sales person was great. I am now experiencing problems with this vehicle and the dealership is not being proactive in resolving the problem. I have called another dealership for warranty service to hopefully correct some serious issues. More
Great experience and would come back! Derek (salesman) was knowledgeable and helpful! He didn't make me feel pressured or rushed into purchasing the vehicle. I would recommend Derek too ot Derek (salesman) was knowledgeable and helpful! He didn't make me feel pressured or rushed into purchasing the vehicle. I would recommend Derek too others that are interested in wanting to purchase a vehicle. More
Forget Donald Trump - Mark Jacobson is the Real Deal Maker! I got a great deal! My credit was not so good; but I had enough cash on hand to get the car. I was able to get a good financing plan that minimized my I got a great deal! My credit was not so good; but I had enough cash on hand to get the car. I was able to get a good financing plan that minimized my interest rate and monthly payments. More
Wonderful experience thanks to a hard working salesman Due to a deployment overseas, my situation was complicated. However, Ian Edgington went above and beyond all expectations to get me the car of my drea Due to a deployment overseas, my situation was complicated. However, Ian Edgington went above and beyond all expectations to get me the car of my dreams for a price that couldn't be beat! His dedication to getting me exactly what I wanted goes far beyond the requirements of his job and I could not be more grateful! I will recommend this dealership and Ian to everyone I know! More
Got just what I was looking for. I ended up coming in late after work and Leo was very helpful trying to find the truck I was looking for. The truck was already sold, but we found one I ended up coming in late after work and Leo was very helpful trying to find the truck I was looking for. The truck was already sold, but we found one even better that fit just what I was looking for. I felt Leo was honest and gave useful input. More
Great Customer Service Great sales specialist. I will be referring her to my family and friends that is looking for a car or truck. Highest quality of service and greet you Great sales specialist. I will be referring her to my family and friends that is looking for a car or truck. Highest quality of service and greet you with a smile and willing to help you find your dream car with the right price. I was trading in my car for a new vehicle and got what I wanted to have inside the vehicle. EXCELLENT JOB More