
Mark Jacobson Toyota
Durham, NC
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Felt like the most important customer Leo worked with us and helped us find the car that fit my budget without sacrificing the features I really wanted. He encouraged me to not sacrifice Leo worked with us and helped us find the car that fit my budget without sacrificing the features I really wanted. He encouraged me to not sacrifice what I really wanted. He was friendly and seemed very sincere in wanting me to be satisfied with my selection. He explained my options and I felt comfortable spending my hard earned money. More
Knowledgeable, friendly staff Sam was a delight to work with he was knowledgeable and listened to what I was looking for.. the staff was very friendly and helpful Sam was a delight to work with he was knowledgeable and listened to what I was looking for.. the staff was very friendly and helpful More
Purchased 2016 Toyota Corolla John was patient and gave us plenty of space and time to make our decision. We were able to talk ourselves out of a 33K vehicle to a much more reason John was patient and gave us plenty of space and time to make our decision. We were able to talk ourselves out of a 33K vehicle to a much more reasonable 16K. We weren't pressured either way. We walked out confident about our purchase. Even though it was the end of the weekend and the month, Tay was very patient and upbeat during the close of the sale. More
Superb Car Buying Experience! Mark Jacobson Toyota was the first (and only) stop in my search for a new car. What a great experience...I can honestly say that everything went smo Mark Jacobson Toyota was the first (and only) stop in my search for a new car. What a great experience...I can honestly say that everything went smoothly from start to finish. Why? Because of David Levithan, my sales consultant. All the staff were friendly and helpful, but David was by my side all the way. He was very knowledgeable, friendly, patient, and he worked tirelessly to find just what I wanted and at the best price. I never felt pressured, and in fact, felt like I had a trusted friend guiding me through this process. A special thanks also to Bob Joyce for his assistance in getting me the best deal on my beautiful RAV4, and Dhahran Satterwhite in Finance for patiently explaining everything, twice! Without reservation I highly recommend David Levithan and Mark Jacobson Toyota. More
Excellent service I have purchased two car so from this dealership and couldn't be happy with my experiences. Recently, I worked with Alex Dias. I highly recommend seek I have purchased two car so from this dealership and couldn't be happy with my experiences. Recently, I worked with Alex Dias. I highly recommend seeking him out! More
MARVELOUS MY EXPERIENCE WAS REMARKABLE, THE TEAM WAS AWESOME . THE LISTENED TO WHAT I WANTED AND MADE SURE THAT I DROVE OFF THE LOT WITH WHAT I WANTED. COREY MY EXPERIENCE WAS REMARKABLE, THE TEAM WAS AWESOME . THE LISTENED TO WHAT I WANTED AND MADE SURE THAT I DROVE OFF THE LOT WITH WHAT I WANTED. COREY AND TAE WERE AMAZING TO DEAL WITH . I WOULD GIVE 10 STARS TO THEM BOTH ... More
Excellent experience Tianna was very outgoing & knowledgeable about all the different cars. I wasn't sure what I wanted but she made sure I knew about every possible optio Tianna was very outgoing & knowledgeable about all the different cars. I wasn't sure what I wanted but she made sure I knew about every possible option and was very patient and answered all my questions! She made my car-buying experience very pleasant. I would definitely recommend seeing her! More
Excellence in service and sales I was so thankful for this experience of buying a car, by far this was my best ever. Everything was orderly and just about everything l wanted to kno I was so thankful for this experience of buying a car, by far this was my best ever. Everything was orderly and just about everything l wanted to know was answered. Mr Edwin Caldwell made it a great from start to finish. This team at Mark Jacobson is the best. More
Two purchases, two excellent experiences! Thank you Leo! Great Dealership! Leo sold us both of the vehicles that we have purchased there (Rav4 and Rav4 hybrid), and he made the process as painless as it cou Great Dealership! Leo sold us both of the vehicles that we have purchased there (Rav4 and Rav4 hybrid), and he made the process as painless as it could possibly be. We love his laid back nature, and his responsiveness to our needs. He very quickly got us into the right vehicle. His sales manager worked the best deal for us with no pressure, which we appreciated. More
Extremely rude sales manager Let me start off by saying we bought a 2015 sienna from MJ and our experience was awesome, I even made sure to tell others how great it was in hope th Let me start off by saying we bought a 2015 sienna from MJ and our experience was awesome, I even made sure to tell others how great it was in hope they would take their business there. We received a flyer in the mail that sounded too good to be true, we went in today to look into. Our sales manager who stated his name was Tony was the rudest encounter I have ever had at a dealership, and I've had lots. He told us whatever numerous time, and that he did not care. He spoke to us like we were idiots when the way he was breaking down the cost was not making sense. If you do not care you don't need to be working for someone who puts so much pride into their company as one bad apple can ruin a company. I will not be suggesting friends and family members come to MJ going forward. More