Mark Jacobson Toyota

Superior service Buying a new vehicle has never been so easy, so affordable, or so stress free. Edwin Caldwell and Kim Danchulis took all the weight off my shoulders w Buying a new vehicle has never been so easy, so affordable, or so stress free. Edwin Caldwell and Kim Danchulis took all the weight off my shoulders when I stepped into the dealership. I sat down and enjoyed snacks and drinks while they handled everything else. I really did feel like family and always do when I am there. This is my second purchase from Mark Jacobson in Toyota if that says anything. These guys DEF do not take advantage of you as many people fear when going car shopping, especially being a woman. I love my guys and will most certainly be going back to do more business with them. THANK YOU MARK JACOBSON esp. Edwin and Kim More

Overall great experience My experience with Mike was great! I was able to trade my old vehicle that I didn't like so much and was able to get a new Toyota corolla that I absol My experience with Mike was great! I was able to trade my old vehicle that I didn't like so much and was able to get a new Toyota corolla that I absolutely love! Mike made my experience very easy going and headache free. More

EXCELLENT SALESMAN AND EXCELLENT DEALERSHIP I HAVE PURCHASED 5 NEW CARS FROM THIS DEALERSHIP ALL FROM THE SAME SALESMAN. THE SERVICE IS GREAT . I AM COMPLETELY SATISFIED. WHAT ELSE CAN I SAY I HAVE PURCHASED 5 NEW CARS FROM THIS DEALERSHIP ALL FROM THE SAME SALESMAN. THE SERVICE IS GREAT . I AM COMPLETELY SATISFIED. WHAT ELSE CAN I SAY OR IMPROVE. (ONE DAY I WILL RECEIVE A ROLEX FROM THE BEAST DEALERSHIP IN NC FOR DOUG AND MARC) More

Great experience Me and my mom visited the used lot and worked with Ramzi alshamalie and had a great and fun experience in buying a corolla for my mom. Me and my mom visited the used lot and worked with Ramzi alshamalie and had a great and fun experience in buying a corolla for my mom. More

Multiple successful purchases with Alex Dias We have had successful vehicle purchasing experiences with Alex Dias multiple times now. My wife and I have purchased 3 vehicles, 2 for my wife and 1 We have had successful vehicle purchasing experiences with Alex Dias multiple times now. My wife and I have purchased 3 vehicles, 2 for my wife and 1 for my son. I also assisted my mother in her purchase with Alex's help. First thing you need to know is that I am not an easy customer...I know that. I have been in sales for many years. I get the game and as such I do my research, I always come prepared and I always want to leave satisfied with the price I paid. To be be clear, I want a good deal but more importantly I want to feel good about the purchase. During the purchase AND after the purchase. Alex is awesome. Quick to respond, always willing to answer my questions and then once the heat of the deal is underway he respects my needs and helps me navigate the process. I appreciate his help. I appreciate how he acknowledges my wife and has shown her respect during our multiple visits. I appreciate his consistent follow-up, including the birthday wishes each year. This is the little stuff that big successes are made of. In a business famous for employee churn, I would hope that Mark Jacobson realizes the valuable asset they have in Alex. Cost of customer acquisition is expensive...recognizing and rewarding an asset is cost effective. If I need a Toyota in the future I will come to Alex. Period. Jeff and Susan Walton Chapel Hill, NC More

Overall good experience David was very helpful as I considered all my options. Even though he didn't personally know much about Tacomas, he helped me find the people that di David was very helpful as I considered all my options. Even though he didn't personally know much about Tacomas, he helped me find the people that did (Bob Joyce). He and others were willing to stay very late on a weekday to help me complete my lease that day. More

The most wonderful experience in buying a car I am overseas student in the first travel of USA. thanks for alex to make the whole process so simple and joyful. he is the most kind and humor person I am overseas student in the first travel of USA. thanks for alex to make the whole process so simple and joyful. he is the most kind and humor person I have ever seen. and he also spares so much time to teach me how to maintain it and what I need to look out in the NC. Moreover, the condition and outlook of my first second hand car, 2012 camry, is also wonderful. I recommend this gentleman to all the new comer or overseas students, and I will choose toyota for my whole life! More

Great Experience No pressure. Sam answered all our questions and helped us make a great deal. He worked hard and helped us find the right car for our needs. No pressure. Sam answered all our questions and helped us make a great deal. He worked hard and helped us find the right car for our needs. More

John was everything I didn't know I needed! John Flanagan was by far the best salesman we could have asked for! I walked in not wanting to purchase a thing, only to shop, and walked away with an John Flanagan was by far the best salesman we could have asked for! I walked in not wanting to purchase a thing, only to shop, and walked away with an amazing car! My wife and I spent all day at the dealership debating and John did not pressure us once and he was extremely patient. He helped us find a wonderful car within our budget with very few miles on it. John went above and beyond to properly serve his customers. We couldn't have picked a better salesman. We look forward to shopping with Mark Jacobson again in the future. More

Typical buying experience except the business office Everything was good until the end when they showed me the price and APR for my offer. It took forever to get to the business office. When I got to th Everything was good until the end when they showed me the price and APR for my offer. It took forever to get to the business office. When I got to the back while they were signing paperwork, I was told at the time of offer that my APR was 3.64% with Toyota. When I got to the back they tried to make me sign for 3.9%. You have to look through your paperwork completely even after all the details are agreed upon. More