Mark Jacobson Toyota
Durham, NC
Filter Reviews by Keyword
By Type
Showing 2,530 reviews
Great experience from Start to finish. Natasha and Karen made my out of state purchase very smooth. I took a train into town and they picked me up and brought me to the dealership. Top not Natasha and Karen made my out of state purchase very smooth. I took a train into town and they picked me up and brought me to the dealership. Top notch service. More
Alex Dias is extremely helpful and approachable. appreciate his patience in my buying process. Transparent and makes things work for both parties. Thank you for everything you did. appreciate his patience in my buying process. Transparent and makes things work for both parties. Thank you for everything you did. More
Adnane Youness was extremely helpful and knowledgeable. We had a great experience and highly recommend working with him. If we need another car in the future we’ll be going back to him! We had a great experience and highly recommend working with him. If we need another car in the future we’ll be going back to him! More
The process went somewhat quickly. I came to look at a specific vehicle they listed. We looked, test drived and had one concern which they put on a lift to check out, ended up being so I came to look at a specific vehicle they listed. We looked, test drived and had one concern which they put on a lift to check out, ended up being some oil spill from changing the filter. Drove it home shortly after. Got there at 9:10, left at 1:30. More
I purchased a new vehicle from this dealer. I inquired online, had an immediate response and set an appointment for the next day. My sales rep was at the front desk when I arrived. Deja was fa I inquired online, had an immediate response and set an appointment for the next day. My sales rep was at the front desk when I arrived. Deja was fantastic, answered all my questions, was so professional, had a delightful personality and worked hard to get me the best deal possible. She was the best!! I also worked with Frank in the finance dept who , just as Deja, exceeded my expectations. What a wonderful experience - most likely the best I have experienced in my years of purchasing any vehicle. More
Just got back from getting an oil change on our 4Runner. We had an appointment for 10:00 am and didn't get out of their until after 12:00 pm. They did call back later in the day to apologize, I appreciate We had an appointment for 10:00 am and didn't get out of their until after 12:00 pm. They did call back later in the day to apologize, I appreciate that. More