Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Jacobson Toyota
Durham, NC
2,601 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. We are conveniently located in Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive?
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,601 reviews
January 12, 2025
Had a great experience with Alex Diaz as always and Kareem Tanany was great while Alex was out of town. This is my third vechile from this dealership. They are amazing Kareem Tanany was great while Alex was out of town. This is my third vechile from this dealership. They are amazing More
by Ann
Employees Worked With
Kareem Tanany, Alex Dias
January 04, 2025
I came in just looking at cars and I was thinking I was not gonna find the car of my choice however my car salesman, Alex “BOB” Tillit Is aware of a Lexus with very low miles he made it a point to show it not gonna find the car of my choice however my car salesman, Alex “BOB” Tillit Is aware of a Lexus with very low miles he made it a point to show it to me after he kindly asked what I be looking for possibly interested in hearing about any other brand he showed me a beautiful car with very low miles. We ended up sealing the deal. Everything went extremely well. Highly recommend this Gentleman, he sells cars from his heart and not concerned about his wallet as much as just helping the customer! Thanks again Bob great job!!✌🏽 More
by jteele1039
Employees Worked With
Alex “BOB” Tillit
January 03, 2025
I had a great experience purchasing a new car today. Edwin Caldwell is an amazing salesman, and the whole staff is very efficient and friendly. Could not have asked for more. Edwin Caldwell is an amazing salesman, and the whole staff is very efficient and friendly. Could not have asked for more. More
by Susan
Employees Worked With
Edwin Caldwell
January 03, 2025
My experience was painless and easy. I felt well taken care of. All staff were friendly, knowledgeable, and helpful throughout the entire process. I felt well taken care of. All staff were friendly, knowledgeable, and helpful throughout the entire process. More
by Abrunq
Employees Worked With
Ryan Riemer, Frank Adams
January 02, 2025
I just purchased my 1st RAV4 from Mark Jacobson Toyota! I am beyond impressed with the exceptional service I received, especially from Deja Johnson. Deja went above and beyond to ensure that I got the RAV I am beyond impressed with the exceptional service I received, especially from Deja Johnson. Deja went above and beyond to ensure that I got the RAV4 that I wanted. She was very friendly and actually listen to my needs and requests, providing valuable guidance and expertise every step of the way. Everyone at Mark Jacobson was very friendly. More
by dana.hewitt
Employees Worked With
Deja Johnson, Frank Adams
December 24, 2024
We enjoyed working with Charles Browning in the purchase of our 2025 Highlander XLE Hybrid AWD. The car is great and the purchase was low hassle and low stress, just as car buying should be! of our 2025 Highlander XLE Hybrid AWD. The car is great and the purchase was low hassle and low stress, just as car buying should be! More
by carrbronian
Employees Worked With
Charles Brown
December 16, 2024
I purchased my 2025 Camry from Mark Jacobson Toyota in late November. The experience was great. Customer service was excellent. My sales representative was Devin Scarborough, I give him 10 stars. Very per late November. The experience was great. Customer service was excellent. My sales representative was Devin Scarborough, I give him 10 stars. Very personable and honest and helpful! Definitely a returning customer when I’m in the market for a new car in the future. More
by D
Employees Worked With
Devin Scarborough
