Mark Jacobson Toyota
Durham, NC
Filter Reviews by Keyword
By Type
Showing 2,532 reviews
Over the moon happy! I am so very happy with my buying experience at MJ Toyota. Ian was extremely knowledgeable and helpful. I couldn't have asked for a better salesperson I am so very happy with my buying experience at MJ Toyota. Ian was extremely knowledgeable and helpful. I couldn't have asked for a better salesperson. I absolutely love my new Highlander!!! More
Outstanding experience! Alex was always helpful! We purchased an Avalon from MJToyota in 2002 and have been very happy with it. We wanted a newer-model Avalon with modern safety features and prefera We purchased an Avalon from MJToyota in 2002 and have been very happy with it. We wanted a newer-model Avalon with modern safety features and preferably a hybrid drive. Alex Dias helped us work through option, factory order a new 2017 Avalon Hybrid, hold our hand while we awaited receipt, and then helped us close the deal when the newly manufactured car arrived. More than that, he very patiently worked with us *after* the sale to teach us how to operate the newest safety and convenience features. We are very pleased with our new vehicle and with the sales experience. More
Pleasant purchase on a late Sunday I came in late on a Sunday afternoon, and they were great with getting everything in order. From a test drive, to financing, and ultimately with sign I came in late on a Sunday afternoon, and they were great with getting everything in order. From a test drive, to financing, and ultimately with signing for a new car. Great experience. More
A HAPPY EXPIRIENCE Carlos Villaueve helped make our buying experience a happy occasion. My wife and I had been researching used vehicles on line when up popped a pick-up Carlos Villaueve helped make our buying experience a happy occasion. My wife and I had been researching used vehicles on line when up popped a pick-up truck that would fit our needs perfectly. We called the Mark Jacobson Toyota dealership and Carlos took our call. When we arrived the truck was right out front where we could see it driving in. Carlos was already at the vehicle making sure it was ready for our inspection. The Ford F150 XLT was showroom clean with brand new, raised white letter, tires, and we could tell, Carlos was proud to show it to us. We took the truck for a short ride, and told Carlos we wanted it. Carlos put everything in order and we drove our (new) used truck home. Mark Jacobson has built a modern and massive dealership with excellent people doing what needs to be done to keep customers happy. Our buying experience at Mark Jacobson Toyota was a 9+. More
Outstanding Frank Adams is an outstanding sales person. He has always gone above and beyond to help me with my purchase. Love the dealership and everyone was very Frank Adams is an outstanding sales person. He has always gone above and beyond to help me with my purchase. Love the dealership and everyone was very friendly and willing to help. More
Thank You Mark Jacobson Toyota Team I would like to thank everyone who contributed to assisting Ms. Barbara & Mr. Bucknor-Smartt , with helping purchase my second Toyota Camry. God has I would like to thank everyone who contributed to assisting Ms. Barbara & Mr. Bucknor-Smartt , with helping purchase my second Toyota Camry. God has blessed me with many angels including the Mark Jacobson Toyota Team! God Speed- La'Chrisha M. Stewart More
Great experience Marc Jacobson was our first and last stop on our search for our new car. Barbara was great. She really tried to help us get the car that we wanted and Marc Jacobson was our first and last stop on our search for our new car. Barbara was great. She really tried to help us get the car that we wanted and at the best price. WL helped us with the financing and she was very knowledgeable and patient with explaining the details. Overall we had a great experience. More
Felt like the most important customer Leo worked with us and helped us find the car that fit my budget without sacrificing the features I really wanted. He encouraged me to not sacrifice Leo worked with us and helped us find the car that fit my budget without sacrificing the features I really wanted. He encouraged me to not sacrifice what I really wanted. He was friendly and seemed very sincere in wanting me to be satisfied with my selection. He explained my options and I felt comfortable spending my hard earned money. More
Knowledgeable, friendly staff Sam was a delight to work with he was knowledgeable and listened to what I was looking for.. the staff was very friendly and helpful Sam was a delight to work with he was knowledgeable and listened to what I was looking for.. the staff was very friendly and helpful More
Purchased 2016 Toyota Corolla John was patient and gave us plenty of space and time to make our decision. We were able to talk ourselves out of a 33K vehicle to a much more reason John was patient and gave us plenty of space and time to make our decision. We were able to talk ourselves out of a 33K vehicle to a much more reasonable 16K. We weren't pressured either way. We walked out confident about our purchase. Even though it was the end of the weekend and the month, Tay was very patient and upbeat during the close of the sale. More