Mark Jacobson Toyota
Durham, NC
Filter Reviews by Keyword
By Type
Showing 2,532 reviews
First time car purchase Leo helped me to get a great price on a new Prius, which is my first car. He seemed honest and knowledgable, and gave me solid advice and information Leo helped me to get a great price on a new Prius, which is my first car. He seemed honest and knowledgable, and gave me solid advice and information about the car. Thanks so much! More
Incrediable Customer Service The sales associate that assisted us with our car purchase was Ramzi. He was extremely friendly, easy to talk to you, and patient. As you can imagine The sales associate that assisted us with our car purchase was Ramzi. He was extremely friendly, easy to talk to you, and patient. As you can imagine buying a car is a long process. He listened to what we wanted and took the time to provide us options. In addition he was very knowledgeable and forthcoming. Ramzi helped us get our new Toyota Camery at a reasonable price. I would recommend you ask for Ramzi if you are in the car shopping market. You won't go wrong! More
Thankful Mr Luis pietri worked very hard to get me approved for my dream car at the monthly payments I wanted when no one else would approve me. Sadly to say t Mr Luis pietri worked very hard to get me approved for my dream car at the monthly payments I wanted when no one else would approve me. Sadly to say though I just couldn't afford the down payment But the consolation is this man worked diligently to get me approved. I'm about in tears right now due to my dilemma but I will definitely return to this dealer and refuse to go elsewhere. Thank you mr pietri More
Super salesman I came in today thinking it was a waste of my time again at the dealership trying to get a new car put then i met Wael he was more confident than i wa I came in today thinking it was a waste of my time again at the dealership trying to get a new car put then i met Wael he was more confident than i was .I GOT ME A CAR YALL .It feels great. More
GREAT FRIENDLY SERVICE SERVICE SO GREAT WENT IN TO LOOK AT CARS AND BOUGHT ONE BEFORE WE LEFT. WAS IMPRESSED WITH THE HONESTY AND PROFESSIONAL SERVICE. WILL RECOMMEND THEM SERVICE SO GREAT WENT IN TO LOOK AT CARS AND BOUGHT ONE BEFORE WE LEFT. WAS IMPRESSED WITH THE HONESTY AND PROFESSIONAL SERVICE. WILL RECOMMEND THEM More
Good dealership, professional Professional service, didn't feel rushed, good prices. Had a great selection of toyotas to pick from, low mileage because a lot had been bought there Professional service, didn't feel rushed, good prices. Had a great selection of toyotas to pick from, low mileage because a lot had been bought there by foreign students and then sold back with minimum miles. John Flanagan was very helpful and calm and patient More
Toyota Corolla I was in desperate need for a car and Ms Barbara made it happen. She made sure I got all the best features i desired for a GREAT price! I was in desperate need for a car and Ms Barbara made it happen. She made sure I got all the best features i desired for a GREAT price! More
first car purchase in 12+ years The last new car I bought was in 1989, then a used one in 2005. Like many others, I just never liked the experience of buying a car...Lots of confusin The last new car I bought was in 1989, then a used one in 2005. Like many others, I just never liked the experience of buying a car...Lots of confusing options, the cost, paperwork, etc etc etc...So....with that said, I want everyone who reads this that I wholeheartedly stand behind my compliments to sales agent Mr. Leo Sullivan. Not only was he a no pressure salesman, he made my wife and I feel we were the most important people to walk in that day. We took up a lot of his time as he answered all our questions honestly and sincerely. We test drove both a new and used 4runner and ended up driving home with a/the used 2015 limited version. Mr. Sullivan made sure we were pleased with the sale, made sure we understood what we were getting warranty and maintenance wise, and accomplished something that I believe is very hard to do; he earned our customer loyalty. We plan to replace another vehicle within the year and I've already told Mr. Sullivan he will be the first person we will contact when we're back in the market. I sincerely hope M.J. Toyota continues to employ and promote personnel with Mr. Sullivan's credentials. More
Honest Sales Staff Not every day you use the word honest to describe car sales, but here at Mark Jacobson, they are just that. GOOD PEOPLE working hard for others. Not every day you use the word honest to describe car sales, but here at Mark Jacobson, they are just that. GOOD PEOPLE working hard for others. More
Toyota Rav4 "Facelift" Recently, I worked with Ian Edgington to trade my 2015 Rav4 Limited vehicle in on a newer and improved 2017 Rav4 Limited SUV, which has many extra saf Recently, I worked with Ian Edgington to trade my 2015 Rav4 Limited vehicle in on a newer and improved 2017 Rav4 Limited SUV, which has many extra safety improvements and added features that the old model did not. Ian was patient with me, explained every question/concern I asked about, and the entire experience was relaxed and speedy (which I appreciated very much). I worked with Ian on my first purchase at Mark Jacobson Toyota, so it was an easy decision to work with him again to get the best deal possible. Thanks, Toyota! More