
Mark Jacobson Toyota
Durham, NC
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Happy Frank is awesome. His team that worked with me is awesome. I don't live in Durham anymore. I drove 3 hours for Frank to help me out. My family was wit Frank is awesome. His team that worked with me is awesome. I don't live in Durham anymore. I drove 3 hours for Frank to help me out. My family was with me and everyone was nice and pleasant to them. Today with myself and mom and dad we have gotten a total of 11 cars from Frank. There will be more in the future and I will have no problem to drive those 3 hours again. More
Sam went above and beyond Great service and Sam is awesome he came in on his day off (fathers day) to prepare a car for my daughters birthday. I've been in retail for over 30 y Great service and Sam is awesome he came in on his day off (fathers day) to prepare a car for my daughters birthday. I've been in retail for over 30 years and would definitely recommend Sam simply because he makes buying an experience not a process. More
Satisfaction of purchase. Excellent customer service. My experience was outstanding. For the first time in many years of car buying I feel good with the deal at Mark Jacobson. Excellent customer service. My experience was outstanding. For the first time in many years of car buying I feel good with the deal at Mark Jacobson. The car was fairly priced and presented professionally. These days, when you leave a dealership, feeling like you got a fair deal it is unusual. Luis Petri was courteous and knowledgeable, as well as professional. I will certainly return, and recommend Luis, Rob Cook to friends. Thanks for making this purchase easy. More
You Gotta Ask for Mike Mike Kline was wonderful. He really listened to our needs and helped us find something that really worked for us. He also saved us a lot. Mike Kline was wonderful. He really listened to our needs and helped us find something that really worked for us. He also saved us a lot. More
Above and Beyond We arrived at the new lot at Mark Jacobson Toyota but looking for used vehicles Todd Anderson rathercthan shuffle us off he drove across to the used s We arrived at the new lot at Mark Jacobson Toyota but looking for used vehicles Todd Anderson rathercthan shuffle us off he drove across to the used section across the street and assisted further. He took all out preferences, likes and got us into 2vehicles. I would recommend him and Mark Anderson Toyota anytime their stuff was very helpful. More
Frank's the Man I'm writing to give Frank Adams top marks for working with me in selecting a new car and for convincing me that I needed to buy it at Mark Jacobson To I'm writing to give Frank Adams top marks for working with me in selecting a new car and for convincing me that I needed to buy it at Mark Jacobson Toyota. I owned a RAV-4, which I purchased at MJ's fourteen years ago, but I was also considering a Subaru and Honda. Like most folks, I hate haggling with car dealers and never am sure that I can trust them. After expressing my concerns to TIffany at MJT, she scheduled an appointment for me with Frank. He read me correctly, knew his product, listened to my concerns, offered me a fair price, and gave me the space I needed to make an informed decision. Once I did, he went out of his way to accommodate me and my schedule. Importantly, he seemed as genuinely enthusiastic about my new purchase as I was. I trust Frank, and I will recommend him to others. He's the man. More
Best experience at any dealership we have ever had Mark was the best and hardest working salesman I have ever ad to work with. There was no pressure. He allowed us to look at the vehicles without hover Mark was the best and hardest working salesman I have ever ad to work with. There was no pressure. He allowed us to look at the vehicles without hovering over us. He was very prompt and worked hard to get us what we were looking for. Not only was he a pleasure to work everyone that helped us al the way up to the financing officer. We never have owned a Toyota but this experience has made us a life long customer. The Broadwell Family More
Alex was great They were fast, knowledgeable, and extremely friendly. I have purchased several cars from them and my mom and my sister have two this year alone. I ha They were fast, knowledgeable, and extremely friendly. I have purchased several cars from them and my mom and my sister have two this year alone. I have been with them since 2006. More
I was made to feel like a friend Charles was very nice,funny and very friendly I didn't leave feeling hustled I left completely comfortable knowing it wasn't just a sale Charles was very nice,funny and very friendly I didn't leave feeling hustled I left completely comfortable knowing it wasn't just a sale More
Very pleasant experience went to just find out how much i would get for old vehicle & next day i ended up buying a car :) they gave me good pricing on my trade-in. I had bee went to just find out how much i would get for old vehicle & next day i ended up buying a car :) they gave me good pricing on my trade-in. I had been servicing my old toyota at MJ since last 4 years & it has always been a great experience. I recommend MJ Toyota to potential buyers. More