Mark Jacobson Toyota

Outstanding customer service / sales experience Purchasing a vehicle at Marc Jacobsen Toyota was the best experience I have ever had. My salesperson, Frank Adams, was extremely thorough, responsive, Purchasing a vehicle at Marc Jacobsen Toyota was the best experience I have ever had. My salesperson, Frank Adams, was extremely thorough, responsive, trusting, and sincere. The teamwork that came together during my experience was amazing. The experience truly made me feel as though their staff enjoyed their job and wanted their customers experience there to be remarkable. More

Great Bryant Saunders did an excellent job. He was very knowledgeable about this vehicle. He explained everything to me until I understood. He contacted m Bryant Saunders did an excellent job. He was very knowledgeable about this vehicle. He explained everything to me until I understood. He contacted me the next day. More

Purchase of new car Easy, no pressure. However, I was told car had navigation system which it does not! I spent a lot of time on line and with the manuels. Very disappo Easy, no pressure. However, I was told car had navigation system which it does not! I spent a lot of time on line and with the manuels. Very disappointed! More

Respectful/Above and Beyond Service Nathan took my car to the used car service department when the required service was not available at the new car department. He was respectful of my t Nathan took my car to the used car service department when the required service was not available at the new car department. He was respectful of my time and comfort as well as insuring that all services were completed with only one visit. First Class Service! More

Great service on a busy holiday week! Fast service and good guidance around financing and pricing info. We felt like a priority customer even during a busy holiday sales event. We ended up Fast service and good guidance around financing and pricing info. We felt like a priority customer even during a busy holiday sales event. We ended up buying a new RAV4 hybrid and are quite pleased with the experience. More

Got a new car ☺️☺️ Tom Coffey did a great job! My credit score was not the good, but he gave me several options and I got myself a new car!! He's a good sales rep! He h Tom Coffey did a great job! My credit score was not the good, but he gave me several options and I got myself a new car!! He's a good sales rep! He has been working for Toyota 4 years so he has experience if you need help go to Tom! More

Costumer experience Quick and easy going service; employees were friendly and helpful. She was helpful with explaining different accessories on the car as well. The servi Quick and easy going service; employees were friendly and helpful. She was helpful with explaining different accessories on the car as well. The service was excellent. More

AMAZING TEAM OF PEOPLE!!! I REALLY ENJOYED MY EXPERIENCE EVEN AFTER THE SECOND TIME AROUND. I WOULDN'T TRADE THEM FOR ANYTHING IN THE WORLD!! BARBARA ALWAYS MAKES SURE YOUR PUR I REALLY ENJOYED MY EXPERIENCE EVEN AFTER THE SECOND TIME AROUND. I WOULDN'T TRADE THEM FOR ANYTHING IN THE WORLD!! BARBARA ALWAYS MAKES SURE YOUR PURCHASE EXPERIENCE MOVES SMOOTH AND ABOVE ALL NO PRESSURE!!! More

Thank you, Mark Jacobson Toyota, and Barbara Decatur! It is so important to find a car dealer with integrity. Our experience at Mark Jacobson Toyota was ideal. Ms. Barbara Decatur is such a wonderful as It is so important to find a car dealer with integrity. Our experience at Mark Jacobson Toyota was ideal. Ms. Barbara Decatur is such a wonderful asset to the team! She listened carefully when we explained what we were looking for. In no time at all she showed us several cars with the desired options. Ms. Decatur is highly professional, personable, pleasant, and very well-informed. Throughout our dealings with her, she clearly acted with our best interest in mind. She was attuned to the needs of our busy family. The gentleman in Mark Jacobson's finance department was also very professional, efficient, and helpful. To our surprise, we were able to drive our new car home that day. The next time we are in the market for a new vehicle, we will make a beeline to Ms. Decatur at Mark Jacobson! More

Best sales person in the Triangle Barbara Decatur absolutely the best Toyota salesperson in the Triangle area! Barbara's knowledge, professionalism, positivity and transparency made m Barbara Decatur absolutely the best Toyota salesperson in the Triangle area! Barbara's knowledge, professionalism, positivity and transparency made my bad car buying experiences dissipate. I will buy all our Toyota's from him! More