Mark Jacobson Toyota

Respectful/Above and Beyond Service Nathan took my car to the used car service department when the required service was not available at the new car department. He was respectful of my t Nathan took my car to the used car service department when the required service was not available at the new car department. He was respectful of my time and comfort as well as insuring that all services were completed with only one visit. First Class Service! More

Great service on a busy holiday week! Fast service and good guidance around financing and pricing info. We felt like a priority customer even during a busy holiday sales event. We ended up Fast service and good guidance around financing and pricing info. We felt like a priority customer even during a busy holiday sales event. We ended up buying a new RAV4 hybrid and are quite pleased with the experience. More

Got a new car ☺️☺️ Tom Coffey did a great job! My credit score was not the good, but he gave me several options and I got myself a new car!! He's a good sales rep! He h Tom Coffey did a great job! My credit score was not the good, but he gave me several options and I got myself a new car!! He's a good sales rep! He has been working for Toyota 4 years so he has experience if you need help go to Tom! More

Costumer experience Quick and easy going service; employees were friendly and helpful. She was helpful with explaining different accessories on the car as well. The servi Quick and easy going service; employees were friendly and helpful. She was helpful with explaining different accessories on the car as well. The service was excellent. More

AMAZING TEAM OF PEOPLE!!! I REALLY ENJOYED MY EXPERIENCE EVEN AFTER THE SECOND TIME AROUND. I WOULDN'T TRADE THEM FOR ANYTHING IN THE WORLD!! BARBARA ALWAYS MAKES SURE YOUR PUR I REALLY ENJOYED MY EXPERIENCE EVEN AFTER THE SECOND TIME AROUND. I WOULDN'T TRADE THEM FOR ANYTHING IN THE WORLD!! BARBARA ALWAYS MAKES SURE YOUR PURCHASE EXPERIENCE MOVES SMOOTH AND ABOVE ALL NO PRESSURE!!! More

Thank you, Mark Jacobson Toyota, and Barbara Decatur! It is so important to find a car dealer with integrity. Our experience at Mark Jacobson Toyota was ideal. Ms. Barbara Decatur is such a wonderful as It is so important to find a car dealer with integrity. Our experience at Mark Jacobson Toyota was ideal. Ms. Barbara Decatur is such a wonderful asset to the team! She listened carefully when we explained what we were looking for. In no time at all she showed us several cars with the desired options. Ms. Decatur is highly professional, personable, pleasant, and very well-informed. Throughout our dealings with her, she clearly acted with our best interest in mind. She was attuned to the needs of our busy family. The gentleman in Mark Jacobson's finance department was also very professional, efficient, and helpful. To our surprise, we were able to drive our new car home that day. The next time we are in the market for a new vehicle, we will make a beeline to Ms. Decatur at Mark Jacobson! More

Best sales person in the Triangle Barbara Decatur absolutely the best Toyota salesperson in the Triangle area! Barbara's knowledge, professionalism, positivity and transparency made m Barbara Decatur absolutely the best Toyota salesperson in the Triangle area! Barbara's knowledge, professionalism, positivity and transparency made my bad car buying experiences dissipate. I will buy all our Toyota's from him! More

A Positive and Rewarding Pre-Owned Car Buying Experience We found Mark Jacobson's pre-owned dealership through USAA's car buying program. We were put in touch with Luis Pietri who handles their online pre-o We found Mark Jacobson's pre-owned dealership through USAA's car buying program. We were put in touch with Luis Pietri who handles their online pre-owned sales. We met him late on Saturday night and both my wife and I each took a nice long test drive of our 2015 Subaru Outback 2.5i. By the time we got back to the dealership it was closing time. He was willing to stay late and make the sale, but we have two young children so we decided to come back on Sunday morning and he was understanding. Although Mr. Pietri was supposed to be off attending a wedding, he came in early Sunday morning and spent the next 4-hours working the sales process with us and still made it to the wedding. He was courteous, friendly, and engaging. He made us feel comfortable throughout the entire process. Rob Vulgamott was his Sales Manager and he was courteous, friendly, and engaging as well. He informed us of Mark Jacobson's antique auto museum on the second floor and opened it up for our family to enjoy. Christopher Vollmar completed the financing process and he was courteous and very organized in his execution of the paperwork. I highly recommend Mark Jacobson's team in Durham, NC for pre-owned car sales. More

Amazing experience I had a great experience getting my first car. Ramzi was an amazing car salesman, helped me and my brother out with getting our first cars. I heard ab I had a great experience getting my first car. Ramzi was an amazing car salesman, helped me and my brother out with getting our first cars. I heard about Ramzi because he helped my mother and grandma get a car as well. He was honest and very helpful in the whole process. I recommend him to anyone who wants a car because he can get you a great deal!! More

Great Place and Employee I had a great time and feel I got the best service I've ever seen. I appreciate Ramzi Alshamali help in getting my dream car and also helping my broth I had a great time and feel I got the best service I've ever seen. I appreciate Ramzi Alshamali help in getting my dream car and also helping my brother get his very first car as well. More