Mark Jacobson Toyota
Durham, NC
Filter Reviews by Keyword
By Type
Showing 2,532 reviews
Great Job! Thank you for being honest and upfront. Keeping your word goes a long way in business. Sam, our sales consultant did a great job and no pressuring i Thank you for being honest and upfront. Keeping your word goes a long way in business. Sam, our sales consultant did a great job and no pressuring into buying something we don't want. Thank you to Chris Johnson to sticking to our deal! Keep up the good work! More
Love My Camry This is our family’s 8th Toyota since 1980. My family drives them 'till they drop. Toyota's dependability means they last a very long time. Mainte This is our family’s 8th Toyota since 1980. My family drives them 'till they drop. Toyota's dependability means they last a very long time. Maintenance is easy for the DIYer. I have just purchased my fourth Camry. Our first was Blue, second was Black, third was Black and this one is Blue (All from Mark Jacobson Toyota). Tom Coffey, at Mark Jacobson Toyota, is our go to guy for cars. He is efficient, fair, honest, personable and a no pressure salesman. From test drive to drive off, we were only in the showroom just over two hours. I will always buy a car from Tom Coffey (his newborn will probably be in school by next time). I find the entire Mark Jacobson team very helpful and friendly; from the associates at the front, the sales staff, finance staff and the service team. Mark Jacobson Toyota has the price of every vehicle on the vehicle. You don't have to go inside while a salesperson keeps you there trying to hunt down the price of the vehicle. Those kind of tactics to trap you inside turns me off. I will never buy from any dealership that does that. Mark Jacobson Toyota is also no haggle, I love that too. You know the price going into the dealership and don't waste any time dickering over a hundred or so dollars, they deserve a fair profit and from what I see, that's what they are earning. Also, using the internet sales quote helps cut down the time at the dealership. Tom Coffey went over the specifications, accessories, and answered all our questions for the three vehicles we purchased from him. Tom Coffey also helped me, my wife, and son set up Toyota Entune. our smart phones are now synced to our new vehicles. Ok, I'm done raving. Just go there and find out for yourself!!!!!! Ask for Tom Coffey!! More
Easy, Unpressured Service I went into Mark Jacobson thinking I wanted a Prius, but after Tom Coffey patiently let me try different cars, I ended up buying a Rav 4. Tom was ver I went into Mark Jacobson thinking I wanted a Prius, but after Tom Coffey patiently let me try different cars, I ended up buying a Rav 4. Tom was very helpful, answered all my questions, and listened to all my concerns. All in all a very positive experince. More
Excellent service We went many different locations looking for the car the clicked with us, and we found it at mark Jacobson thanks to Alex Dias and Luke they were the We went many different locations looking for the car the clicked with us, and we found it at mark Jacobson thanks to Alex Dias and Luke they were the best! More
A perfect experience! You cannot go wrong at Mark Jacobson. Great people, products and customer service. You are made to feel like family by everyone! Everything was flawle You cannot go wrong at Mark Jacobson. Great people, products and customer service. You are made to feel like family by everyone! Everything was flawless. Frank is awesome! More
Great Customer Service, low pressure We had a great experience working with Leo Sullivan. He really listened to us and was very easy to work with. He was thorough, patient and straightf We had a great experience working with Leo Sullivan. He really listened to us and was very easy to work with. He was thorough, patient and straightforward in explaining the vehicles warranties , special features, and the buying process. This is our third new car purchase from Mark Jacobson Toyota. Highly recommend MJT for sales and service. Thanks Leo! More
Carlos Villanueva! I went to this dealership intending only to look. The first salesperson who pressured me was going to get an earful and I was going to leave. Carlos I went to this dealership intending only to look. The first salesperson who pressured me was going to get an earful and I was going to leave. Carlos Villanueva was incredibly nice; showed me a car and then said that car was overpriced and so he was going to show me a better one. I seriously would not have bought this car , a preowned Camry, if he hadn't given me such a good deal and been such a decent human being to deal with. I then had a minor rattle which they took care of pretty quickly. I can't imagine I won't have some bumps along the way, but I've been pretty happy so far. More
Outstanding customer service / sales experience Purchasing a vehicle at Marc Jacobsen Toyota was the best experience I have ever had. My salesperson, Frank Adams, was extremely thorough, responsive, Purchasing a vehicle at Marc Jacobsen Toyota was the best experience I have ever had. My salesperson, Frank Adams, was extremely thorough, responsive, trusting, and sincere. The teamwork that came together during my experience was amazing. The experience truly made me feel as though their staff enjoyed their job and wanted their customers experience there to be remarkable. More
Great Bryant Saunders did an excellent job. He was very knowledgeable about this vehicle. He explained everything to me until I understood. He contacted m Bryant Saunders did an excellent job. He was very knowledgeable about this vehicle. He explained everything to me until I understood. He contacted me the next day. More
Purchase of new car Easy, no pressure. However, I was told car had navigation system which it does not! I spent a lot of time on line and with the manuels. Very disappo Easy, no pressure. However, I was told car had navigation system which it does not! I spent a lot of time on line and with the manuels. Very disappointed! More