Mark Jacobson Toyota

Very professional Alex Dias was great. As a woman I appreciate the full respect of being an equal buyer in this transaction. I went to another place when the dealer di Alex Dias was great. As a woman I appreciate the full respect of being an equal buyer in this transaction. I went to another place when the dealer didn't even look at me. He only talked to my husband. We had a great experience at Mark Jacobs!! More

Great dealership - Absolutely the best! I cannot think of anything Mark Jacobson Toyota could do to improve the customer experience. The facility is modern, open, spotlessly clean, and a wel I cannot think of anything Mark Jacobson Toyota could do to improve the customer experience. The facility is modern, open, spotlessly clean, and a welcoming visual experience when you come in the front door. We were greeted immediately and directed to the staff who could assist us in our initial inquiries. The sales agent (Ian Edgington) was responsive to our inquiries without even an inkling of any pressure to buy - he was there to help us figure out exactly what we wanted, and to assist us in meeting those wants. The new vehicles have so many new features compare to the 2006 car we traded in that it's impossible to just peruse the manual and have a working knowledge of how to take advantage of them. Ian Edgington was very clear that, if we have any questions about how to operate any of the features, we should feel free to contact him or to drop by and have him demonstrate any feature or set of features. We have done that a couple times already, and he has been exceptionally helpful in getting to know our new car. He knows how the vehicles are operated and how to explain the operation(s) in clear and easily understood words and actions. We have not used the service department yet, but from what we saw, it looks like that department has the same excellent organization and service as the sales department. As the title to this post says, I cannot think of any way Mark Jacobson Toyota could improve it's operation and facility. More

Great Car, Great Dealership They went out of their way to be friendly, helpful and accommodating. Offered so many amenities and continue to do so, especially with after sales exp They went out of their way to be friendly, helpful and accommodating. Offered so many amenities and continue to do so, especially with after sales expertise on "learning" the hybrid. So many services are gratis that other dealers don't provide. Great salesperson, very reasonable price and no pushy tactics. More

Sales consultant review The whole experience was great. David was super kind and straight forward with us during the process. Chris was very kind and awesome as well! We defi The whole experience was great. David was super kind and straight forward with us during the process. Chris was very kind and awesome as well! We definitely will recommend he and the dealership to others! Thank y'all for our dream car! More

Great customer service I recently found myself in the market for a new vehicle and had done quite a bit of research on the type of car I wanted. I had planned to visit and d I recently found myself in the market for a new vehicle and had done quite a bit of research on the type of car I wanted. I had planned to visit and drive 3 vehicles and make my choice and probably buy it online as I do most things these days. I came to Toyota first because when I purchased my very first car in 1991 it was a Toyota and I loved that car. It was late when I came in that Thursday night and Alex Diaz greeted me with soft smile. He started with his salesman's pitch but once he realized that I was the type a person that new what she wanted and we began our journey. Alex picked out the car and color I requested and took me on an amazing test drive. My daughter and I fell in love with the C-HR, it was just what we wanted. I was very tired and so was he and business managers. They pressed on until we were done and followed me home to deliver my new C-HR. Mrs Tay Page was also very pleasant to work with an very knowledgeable. I am looking forward to going to the service department and getting the same great service. More

Great service from sam I was vary happy to work with Sam he suggested thy sienna and its wonderful and I decided to buy it And Chris too he was very helpful. . I was vary happy to work with Sam he suggested thy sienna and its wonderful and I decided to buy it And Chris too he was very helpful. . More

New car adventure Sam is a very good saleman very cordial....everyone was truly nice..and made my daughters birthday truly exceptional!! Overall the day was really good Sam is a very good saleman very cordial....everyone was truly nice..and made my daughters birthday truly exceptional!! Overall the day was really good More

Barbara Decatur was great! Barbara assisted us soon as we arrived at the dealer. She was great and knew what she was saying and during. Barbara is excellent and friendly! Barbara assisted us soon as we arrived at the dealer. She was great and knew what she was saying and during. Barbara is excellent and friendly! More

Leasing a 2017 Corolla IM I was shopping around for a good deal on a lease for 2017 Corolla IM and Tom Coffey was very helpful and informative in helping with this process. The I was shopping around for a good deal on a lease for 2017 Corolla IM and Tom Coffey was very helpful and informative in helping with this process. The dealership was very inviting and friendly. More

Awesome Sauce!!!!!! I was recently in a car in a car accident and was STRESSED. My car repairs were not done right, but Barbara was determined to put me in a new vehicle! I was recently in a car in a car accident and was STRESSED. My car repairs were not done right, but Barbara was determined to put me in a new vehicle!!!! I will definitely recommend anyone to go to Mark Jacobson!!! I will be back to purchase another vehicle More