Mark Jacobson Toyota

WOW!Painless, Caring, No Drama! Superb Experience! We worked with David Levithan and he made the process very smooth which we greatly appreciated. His approach was well balanced, wor Superb Experience! We worked with David Levithan and he made the process very smooth which we greatly appreciated. His approach was well balanced, working to make it a win-win situation for us. We were purchasing our fifth Toyota! We had recently had a traumatic total-loss accident with one of our Toyota Avalons and really didn't want to go through some hyped-up high-pressure car-buying experience. This was anything but that! It was pleasant, professional, even comforting. David did everything he could to make sure we felt good about the process and the car that we purchased. I was very pleasantly surprised and grateful that David was our person. He was friendly, hospitable and attentive. He was meticulous with the details of making sure that we were satisfied and well treated. 'Adam' in the finance department was equally professional and service-oriented. Every person we encountered at the dealership was friendly and seemed very friendly-service minded. I was really taken-aback! More

Barbara is Excellent! 5 star honest service! Barbara is personable and is excellent at customerservice and sastisfaction! If you're in the market for a new or used car you 5 star honest service! Barbara is personable and is excellent at customerservice and sastisfaction! If you're in the market for a new or used car you can't go wrong with this dealership or with Barbara!! Excellent Manager Kim was excellent as well! 5 stars More

It was picture perfect! Timothy was very professional and c! The staff at Mark Jacobson were exceptionally professional! They were able to assist me in achieving all my needs concerning locating the vehicle I wa The staff at Mark Jacobson were exceptionally professional! They were able to assist me in achieving all my needs concerning locating the vehicle I was looking for. I highly recommend Mark Jacobson Toyota to everyone in the business looking for a vehicle. Mark Jacobson will definitely satisfy your desire! WAY TO GO MARK JACOBSON TOYOTA!!!!!! More

Fantastic Customer Service! Excellence in every way! We have worked with Alex Dias with Mark Jacobson Toyota for all our cars and will continue to do so. Alex always treats us very welcoming, like family We have worked with Alex Dias with Mark Jacobson Toyota for all our cars and will continue to do so. Alex always treats us very welcoming, like family, and the service in all areas is always a wonderful, exceptional experience. I will continue to recommend Mark Jacobson Toyota to anyone that inquires dealership recommendations. The customer service provided by Alex and all members of Mark Jacobson Toyota is always fantastic and it makes the car buying experience truly great! Thank you Mark Jacobson Toyota for continuing to deliver such excellent results. More

Great sales experience We worked with Sam Abraham to buy a new Corolla. Sam provided a quote quickly upon request, and worked tirelessly through the sales process to close We worked with Sam Abraham to buy a new Corolla. Sam provided a quote quickly upon request, and worked tirelessly through the sales process to close. When a price discrepancy arose, Luke Czubay stepped in to make things right, and Bob French was great to work with on the close. Many thanks to all at Mark Jacobson. We expect to be repeat customers. More

Terrible service! Please do Not take your car to the toyota dealership for work or maintance. They overnighted my lug nuts and caused my wheel bearing to crack and now Please do Not take your car to the toyota dealership for work or maintance. They overnighted my lug nuts and caused my wheel bearing to crack and now they refuse to fix it. I have been there all day and they tried to tell me it's my fault. More

Ramzi made it a great experience We had a great experience, my son was looking for a Tocama. We drove 3 hours and they held the truck so he could drive it and buy it. We had a great experience, my son was looking for a Tocama. We drove 3 hours and they held the truck so he could drive it and buy it. More

Leo Sullivan Was The Best! I love this dealership and Leo Sullivan was the best! He was timely, funny, honest and real! I believe that he really cares about getting his customer I love this dealership and Leo Sullivan was the best! He was timely, funny, honest and real! I believe that he really cares about getting his customers the best deal! I was even able to call him the next day with a few questions and he was more than happy to help! I recommend and highly recommend Leo Sullivan and Toyota Durham. I love my new 4 runner!!! More

Great people make a great experience! My wife and I live in Virginia Beach. But we were familiar with the dealership due to repeated trips to Durham. We loved it, and all the friendly fo My wife and I live in Virginia Beach. But we were familiar with the dealership due to repeated trips to Durham. We loved it, and all the friendly folks. We were made to feel very comfortable. Thank you! More

My Over the Top Salesman The salesman that I worked with me, David Levithan, when I came in went way above and beyond to make sure I was dealt with and that my crisis situatio The salesman that I worked with me, David Levithan, when I came in went way above and beyond to make sure I was dealt with and that my crisis situation was resolved as how it impacted me, not him. My car broke down and I desperately needed to replace it. He sat down with me when over what I really needed compared to what could be eliminated. We went over different makes and models and we determine what would best suit my needs. He then walked me over to the finance department and after they went over the terms with me, he sat down with me off to the side and helped me tailor it to eliminate even more things so that I would not be spending any more than I had to in order to leave there that day was a vehicle. Then when it was all over and done he stayed after hours when it got dark and help me load my car up with all my valuables to make sure that everything was put into my new car and that I left the lot with everything and had a secure peace of mind even after everyone left and went home. For him it was more than just the sale; it was actually sincerely developing a true relationship with the customers and representing the dealership in the best way that I could ever think a sales person ever could. I highly value this dealership and really think the world of them. More