Mark Jacobson Toyota

Excellent Service Derek Velazquez is an awesome sales guy! He worked very hard to get us in our new car and had excellent customer service! I will definitely recommend Derek Velazquez is an awesome sales guy! He worked very hard to get us in our new car and had excellent customer service! I will definitely recommend him and Mark Jacobson Toyota to friends and family! Thanks again! More

Awesome Customer Service! I expressed to the salesmen what I needed; once I arrived, he had my options available and within hours I was ringing the “purchase bell” leaving in m I expressed to the salesmen what I needed; once I arrived, he had my options available and within hours I was ringing the “purchase bell” leaving in my brand new SUV. Everyone was so hospitable. Each sales or associate that walked passed you offered some type of beverage or snack. Just all around excellent customer service. Great environment! More

Great experience Buying my first car her was an excellent experience I felt comfortable and confident. The salespeople are very friendly and made me feel at like ease Buying my first car her was an excellent experience I felt comfortable and confident. The salespeople are very friendly and made me feel at like ease as soon as I get walked in and even followed up with me promptly after. More

Sam did really good and help us our too. Sam help us with everything that we need to know about the car. He also explain us everything with the car he did really good. Sam help us with everything that we need to know about the car. He also explain us everything with the car he did really good. More

Awesome and friendly Barbara is awesome to work with! She's very professional and has a great spirit. Highly recommended and she didn't disappoint! Very satisfied with my Barbara is awesome to work with! She's very professional and has a great spirit. Highly recommended and she didn't disappoint! Very satisfied with my experience! More

Awesomeness at its best! Mrs. Barbara is the bomb! She is the best sales person I have ever dealt. She is rare, she is raw, she is real, and she looks out for the CUSTOMERS' Mrs. Barbara is the bomb! She is the best sales person I have ever dealt. She is rare, she is raw, she is real, and she looks out for the CUSTOMERS' best interest!! I highly recommend her! More

Outstanding Customer service! 3peat customer For the Mark Jacobson Storybook... Thanks for saying "Yes" Returned to Mark Jacobson as a 3peat customer after thankfully surviving a collisio For the Mark Jacobson Storybook... Thanks for saying "Yes" Returned to Mark Jacobson as a 3peat customer after thankfully surviving a collision in my 2015 Toyota Rav 4 XLE on Dec 6, 2017. I wanted to purchase the same vehicle after it's proven safety from the accident. I rushed under time constraints and purchased another Rav from another dealer which I quickly returned due to some immediate service problems . Special thanks to: Salesman Mike Klein who was understanding and persistent and called me to say" I got another Rav4 for you!"and worked out a deal. Mike even gave me a ride back to Mark Jacobson Toyota. This is where I was super excited and thankful to meet my 2015 Rav 4 Limited-Upgrade from before! Also thanks to : Rob V-for working out the financing and my ride and those reassuring words-"We gotcha" I was a complicated case.. Craig Maxa-for a humbling, seamless process with financing and signing and offering assistance and a "Hello" while I waited in showroom . Edwin Caldwell- Always funny and encouraging ! Thanks for teaming up with Mike to help me pair my phone. Rob Cook-for delivering a message and offering assistance. David L- for your words of inspiration. Leo Sullivan- Rav 4 purchase 2015 John Lau-Camry purchase 2013 ..and thanks to kind ladies at the reception desk and to sales and service and the car detailer. Forever grateful to team Mark Jacobson for making this a wonderful Christmas 2017! Melody McNair More

MESS UP DEAL! Edwin Caldwell is the worst car salesman that I have ever dealt with in my life.👎I have been buying Toyota cars forever! He doesn't listen to the cus Edwin Caldwell is the worst car salesman that I have ever dealt with in my life.👎I have been buying Toyota cars forever! He doesn't listen to the customer. He completed ignored my request did not consider other options. Edwin completed the deal. The next morning I returned back to the bank and they was raising xxxx because the deal was missing the most important part. Edwin called me several times that day to return back to Mark Jacobson Toyota in Durham NC from Greensboro NC so he could fix it. Once I got there he could not fix his lie or mistake.😗He already knew that he could not do this deal! I will never recommend anyone to Mark Jacobson Toyota in Durham NC!👎👎👎👎👎 More

A job well done! The entire experience was pleasant and comfortable from sales to service and the car was clean! I definitely recommend Mark Jacobson to my family and The entire experience was pleasant and comfortable from sales to service and the car was clean! I definitely recommend Mark Jacobson to my family and friends! More

Great car, great experience We just leased a new RAV4 and had a great experience. Todd Anderson listened carefully to our needs and desires and was able to deliver without a bunc We just leased a new RAV4 and had a great experience. Todd Anderson listened carefully to our needs and desires and was able to deliver without a bunch of nonsense. After test driving a Subaru Outback down the street, we ultimately decided on the RAV4 because it was more comfortable and had more safety features. Thanks to Todd, we also got better lease terms and a lower monthly payment relative to the Subaru despite the RAV4's significantly higher sticker price. We got exactly the car we were looking for at a great price. Thanks Todd and Mark Jacobson Toyota. More