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Mark Jacobson Toyota

Durham, NC

4.8
2,532 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,532 reviews

May 11, 2018

Excellent customer service Great service. Michael McGee was very helpful. He understood my needs and accommodated them. No hard sell. I told him what I was looking for and he More

by Dudesicle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McGee, Oluseyi Bucknor-Smartt
May 10, 2018

Alex Dias was smart, kind, patient and immensely helpful. I would without reservation recommend this dealership to others. I am additionally impressed both by the service department which I have used previous More

by environmental guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Dias
May 10, 2018

Great experience Was taken through the process step by step with ease and much information. Derek did his best to provide me with all the things I needed to know about More

by Carbuyer4678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Sees, Derek Velazquez
May 07, 2018

Timely The experience was great. I came into the dealership with an appointment. I was seen right away. Customer Service was excellent. I have a had two chec More

by Timely1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
May 07, 2018

Smooth transaction for buying a car The process of buying a car can be long and stressful. Edwin Caldwell helped to find the exact car I wanted and make the transaction smooth and quick More

by car2213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Caldwell
May 05, 2018

Wonderful experience I had an awesome experience with Leo Sullivan please go see this dealer ,I had pleasant experience all around Mark Jacobson Toyota is the place to go More

by Debbiec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Sullivan
May 04, 2018

Awesome Salesman ! LOVE my experience today! Scheduled maintenance on my 2013 4Runner this morning. Took a walk up to showroom and met Leo. The staff was very polite, helpful and most importantly More

by ricknc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Sullivan
May 03, 2018

Great experience I needed a new car unexpectedly and so I came here. Alex helped me find a great car, and he was very patient. Good experience. More

by Animals1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Dias
April 30, 2018

Excellent Experience I had an excellent experience with all the folks at Mark Jacobson Toyota beginning with Barbara Decatur and all those who worked with her to make my t More

by BonnieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Sees, Mike Rhodes, Barbara Decatur
April 29, 2018

Went back a second time. When I needed to buy another vehicle, my first thought was to go back to Alex. Again, he helped me find a really good car. Thank you!! More

by SSutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Dias
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