Mark Jacobson Toyota
Durham, NC
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Nothing short of excellent! I was treated like family by this Toyota dealership. David Levithan, is a very professional and caring sales agent that puts the customer above himse I was treated like family by this Toyota dealership. David Levithan, is a very professional and caring sales agent that puts the customer above himself, as a U.S. Army retiree, selfless service means a lot to me which is what David posesses. Had an excellent vehicle buying experience. I would highly recommend him and this dealership as well. Go Toyota!!! More
relaxed, not pushy So many dealerships still think you need pushy, slimy salesmen to almost trick customers into buying cars. I leave those places right away. I had a go So many dealerships still think you need pushy, slimy salesmen to almost trick customers into buying cars. I leave those places right away. I had a good experience at MJT. My sales rep Augustin was a self admitted "car guy" that was knowledgeable about the vehicle and kept everything relaxed. Mitch in the finance department was friendly, efficient (respected my time spent there so far), and with almost no up-sell push. I do have to say that having the new and used lots on opposite sides of a 6 line road isn't the best, and Google maps only shows the new side. When I set up my visit I wasn't told which side to go to, and seeing as how Google only knew about 1 building, I went to the wrong side. So keep that in mind when you go I guess. More
Dealer Experience Barbara was very helpful in helping us find the right car for our family. She took her time to answer any questions we needed answered. Barbara was very helpful in helping us find the right car for our family. She took her time to answer any questions we needed answered. More
guest The time was pretty good in and out .The salesmen was okay they seem a little rushed with the job at the time of the day I went in.But still good se The time was pretty good in and out .The salesmen was okay they seem a little rushed with the job at the time of the day I went in.But still good service I got what I needed. More
Perfect Car at the Right Price! My husband and I had a great experience purchasing a 2018 Toyota Camry LE Hybrid. We worked with two sales representatives: Barbara Decatur and Edwi My husband and I had a great experience purchasing a 2018 Toyota Camry LE Hybrid. We worked with two sales representatives: Barbara Decatur and Edwin Caldwell, who filled in for Barbara on the second day when we finalized the purchase. Craig Maxa, the Sales Manager, was also exceptional and took time to talk personally with us several times, and not just on the sale. We received a very fair trade-in offer for our 2010 Toyota Prius and the negotiated purchase price on the Camry was also very competitive and fair. Oleseyi Bucknor-Smartt walked us through the financing options very thoroughly, and we elected to finance the purchase through Toyota because of the 5-year, no-interest loan we were offered. We were treated like VIPs with no pressure from anyone to buy. It was a wonderful experience and we have made Mark Jacobson Toyota our dealer of choice from now on! And we LOVE our new Camry Hybrid (52 mpg)! More
evidence of sabotage is hard to prove and they know it The majority of auto repair shops are run by crooks. MJT is no different. There is no honor in what they do. Its only money, your soul will pay the re The majority of auto repair shops are run by crooks. MJT is no different. There is no honor in what they do. Its only money, your soul will pay the real cost of spending your days conning people. Cowards. More
Great experience with Jeffery Cobb. He is very knowledgeabl Jeff is very knowledgeable about my car and all of the little details and different features. He had great customer service and would recommend every Jeff is very knowledgeable about my car and all of the little details and different features. He had great customer service and would recommend everyone to work with him. Really great guy. All 10's across the board for me. Thanks Jeff More
2018 Camry is a great car...thank you Mark Jacobson! Thank you Bill Morgan, Sales Manager, for helping me through the sales experience. It ain’t easy buying a “new” car. I did not sleep for 2 weeks aft Thank you Bill Morgan, Sales Manager, for helping me through the sales experience. It ain’t easy buying a “new” car. I did not sleep for 2 weeks afterwards but looking back now thankful I made the right decision. Love my 18” tires, love the SofTex interior and all the safety features! I get compliments on the color and the best part....average 38.2 miles to the gallon! In writing this review I just highlighted a few reasons why I love my purchase. And yes,Mark Jacobson says YES! More
Best customer service with Mark Jacobson and Jeffery Cobb Jeffery Cobb provided us above and beyond customer service. Beside picked us at home, he guided us in details of the new car features. You can count Jeffery Cobb provided us above and beyond customer service. Beside picked us at home, he guided us in details of the new car features. You can count on Jeff. More
Alex was Wonderful I had a great experience with Alex at the dealership! He listened to what I wanted and helped me find the PERFECT car for me, within my budget and sp I had a great experience with Alex at the dealership! He listened to what I wanted and helped me find the PERFECT car for me, within my budget and specs!!! I’m thrilled!! More