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Mark Jacobson Toyota

Durham, NC

4.8
2,531 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,531 reviews

December 31, 2018

After 2 years my saleswoman still reaches out I bought a 2016 Toyota Camry 2 years ago my saleswoman Barbara Decatur still reaches out with the same customer service and excellence I will be most More

by Alexis_Lexy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Barnet, Barbara Decatur
December 31, 2018

A very pleasant experience overall. My sales person, Tianna Roberts, was very cordial and professional. She was very attentive and made sure that I got the car that I wanted. It was lik More

by HappyKev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tianna Roberts
December 30, 2018

Great sales person Takes care of her customers good service great attitude wanted to know a out my needs for a car and match me up with the right car More

by Mommie65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
December 29, 2018

Deceptive practices My experience at Mark Jacobson Toyota was less than stellar after all the smiles and laughter I walked out with a $19,000 loan on a $16,000 car even a More

by Victim of MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Maxa, Michael Bedelia
December 24, 2018

Purchase of a 2019 RAV4 I worked with Frank Adams in finding and purchasing a 2019 RAV4, one of the first off of the assembly line. He found the RAV4 of my choice at another More

by lannyt
Recommend Dealer
Yes
Employees Worked With
Frank Adams
December 17, 2018

Good people, nice experience We recently bought a vehicle from Mark Jacobson Toyota. Our sales consultant "Eloy Garcia" is very knowledgeable in terms of the features and technica More

by Niranjan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eloy Garcia
December 15, 2018

Helpful and Welcoming Environment In addition to the previous review, there were refreshments such as coffee, water and popcorn serving as customer care. The staff were happy to work w More

by Hoa Le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Sullivan
November 29, 2018

Excellent attention I trully recomend this car dealership to anybody who want to buy a vehicle. I have bought 3 cars and my experince has been incredible. I am veey satis More

by Octo Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Leo Sullivan
November 29, 2018

The best ever I have been to many dealerships but this one is the best by far very friendly and helpful. And they have popcorn coffee etc. Nice More

by Vanity43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
November 29, 2018

The best experience The people here are very friendly and helpful they do the best to make sure you are very satisfied and understand what they are explaining More

by Koreas34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
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