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Mark Jacobson Toyota

Durham, NC

4.8
2,514 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,514 reviews

July 18, 2024

I have bought/leased at least ten cars/trucks from MJT. I am treated like family there. I have confidence in the character/honesty of the salesmen/finance officers that I deal with in my transactions. More

by lannyt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem, Edwin Caldwell, Frank Adams, Christopher Johnson
July 08, 2024

Please disregard my recent critical review wherein I speculated that my phone might have be stolen at MJ. I was in error. When I saw my glove compartment had been opened and the contents scattered on More

by Hugheen
Recommend Dealer
Yes
Employees Worked With
Fredericks, Jeffries?
July 02, 2024

Salesman Todd was thorough and informative, not pushy, but Courtney was the employee who clarified everything and made us want to stay and buy our new Cross SE from Mark Jacobson. Kudos to Courtney! More

by lizbeth.videau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Courtney , Todd Anderson
June 14, 2024

As a first time buyer, I felt extremely satisfied with the service and professionalism at this dealership. They answered all my questions thoroughly, were personable, and polite. Kariem was an excellent e More

by emilybanks1d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kariem El-Tanany
June 03, 2024

Former Marine Todd Anderson helped me with a smooth and stress-free process. Great guy! More

by MrAndersonRules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oluseyi Bucknor-Smartt, Todd Anderson
June 01, 2024

My salesman Alex Tillit really went above and beyond to make sure I left with a vehicle I was happy with and even finance Genesis was amazing and very informative and helpful. Loving my new car! Thank yall More

by Loriwhaley1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genesis and Alex Tillit
June 01, 2024

Our sales person, Hussein Shihab, was a pleasure to work with. Never felt pressured but felt supported. Not the usual aggressive sales pitch I’ve experienced in the past. I would highly recommend him to fam More

by paltavilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussein Shihab and Mark Tinnin, Frank Adams
May 16, 2024

I purchased a vehicle on 5/15/24. My experience was awesome. Chris Paine was my salesman and his service was outstanding. More

by MSFAX2U
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Paine
May 03, 2024

Before buying a car at Mark Jacobson I dreaded going car shopping. But Mark Jacobson Toyota is not your typical car dealership. I just bought my second car from them, a used 2018 Prius Touring Four and was More

by mblotzer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Paine, Genesis
April 26, 2024

Michael delivered excellent service. He’s very friendly, upfront and knowledgeable. The car we got is great too, as expected. More

by Jill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adams
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