Mark Jacobson Toyota

This was my very first time going through the leasing process, and Nico truly made it such a smooth experience. He walked me through everything step by step, helped me navigate all of my options, and ans process, and Nico truly made it such a smooth experience. He walked me through everything step by step, helped me navigate all of my options, and answered every single one of my (many!) questions with patience and respect. He was super welcoming to me and my family, and really took the time to make sure we felt comfortable and informed. On top of that, he worked hard to get me the deal I needed and never made me feel pressured. I couldn’t have asked for a better experience — if you’re leasing or buying, definitely ask for Nico! More

My salesperson Zack was very helpful. He was /is responsive to my concerns. I feel confident he would help me with any technology issues I may have. He was /is responsive to my concerns. I feel confident he would help me with any technology issues I may have. More

Miguel is amazing as is the entire crew at Mark Jacobson Toyota is Durham. This is my 3rd purchase of a pre-owned vehicle in the past 2 decades and 2nd purchase experience with Jose "Miguel" Santizo. He eve Toyota is Durham. This is my 3rd purchase of a pre-owned vehicle in the past 2 decades and 2nd purchase experience with Jose "Miguel" Santizo. He even recognized me from 4 yrs ago when I pulled up. So, like me, make this your first stop if you are considering a vehicle (new or preowned)!🥳 More

I visited the Durham Mark Jacobson Toyota dealership this past week. I was interested in learning more about the Highlander and other models offered. Aeris Hauser greeted me at the door and we began to chat past week. I was interested in learning more about the Highlander and other models offered. Aeris Hauser greeted me at the door and we began to chat about a few cars that I had been interested in. She was very knowledgeable about every model and helped to confirm that the Highlander would be best suited for my family’s needs. I enjoyed the experience at every level during the process of purchasing my vehicle. I would absolutely recommend this dealership to anyone interested in purchasing a new or preowned Toyota. More

Great experience here , made car buying experience very comfortable and hassle free. Would highly recommend Mark Jacobsen Toyota. Langston Hines was a pleasure to work with. comfortable and hassle free. Would highly recommend Mark Jacobsen Toyota. Langston Hines was a pleasure to work with. More

We had the best experience working with Aeris ! ! This was my first experience buying a car from a dealership. I was a bit nervous going into it because I had heard stories about sales people. But s ! This was my first experience buying a car from a dealership. I was a bit nervous going into it because I had heard stories about sales people. But she made the whole process from beginning to end a joy! I am very happy with my 2025 RAV4. And one day if my husband decides to upgrade his 96 Toyota Camry, we will be coming back to work with her again!. More

I had a bad experience with promises from this Dealership. I have tried to contract them numerous times and always told that someone would get back to me. I am a member of the Military and trying Dealership. I have tried to contract them numerous times and always told that someone would get back to me. I am a member of the Military and trying to provide the dealership every opportunity to handle this professionally before I provide all details to the public. Consumers should not be treated this way when there are many choices on where we can spend our funds. More

Aeris is one of the best salespersons I have dealt with. She is very knowledgeable and a real pleasure to work with. She made the process easy and kept our requirements in mind. She is very knowledgeable and a real pleasure to work with. She made the process easy and kept our requirements in mind. More

I had the absolute pleasure of working with Justin when purchasing my new car, and I couldn't be happier with the experience. From start to finish, they were professional, knowledgeable, and genuinely care purchasing my new car, and I couldn't be happier with the experience. From start to finish, they were professional, knowledgeable, and genuinely cared about helping me find the perfect vehicle. No pressure, no gimmicks—just honest answers and exceptional service. They went above and beyond to make sure I felt confident in my decision, explained every detail clearly, and even followed up after the sale to make sure everything was perfect. If you're in the market for a new car, do yourself a favor and ask for Justin. This was hands-down the best car buying experience I’ve ever had! More