Mark Jacobson Toyota
Durham, NC
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I have bought/leased at least ten cars/trucks from MJT. I am treated like family there. I have confidence in the character/honesty of the salesmen/finance officers that I deal with in my transactions. I am treated like family there. I have confidence in the character/honesty of the salesmen/finance officers that I deal with in my transactions. More
Please disregard my recent critical review wherein I speculated that my phone might have be stolen at MJ. I was in error. When I saw my glove compartment had been opened and the contents scattered on speculated that my phone might have be stolen at MJ. I was in error. When I saw my glove compartment had been opened and the contents scattered on the passenger seat and my phone was missing. I assumed foul play however, I've learned the mechanics need to go in there to perform a function. The phone, who knows, no one answers and there was no tracking setup. MJ very generously is buying me a phone to replace. It's not an expensive phone but I appreciate the gesture. My apologizes for my paranoia. More
Salesman Todd was thorough and informative, not pushy, but Courtney was the employee who clarified everything and made us want to stay and buy our new Cross SE from Mark Jacobson. Kudos to Courtney! but Courtney was the employee who clarified everything and made us want to stay and buy our new Cross SE from Mark Jacobson. Kudos to Courtney! More
As a first time buyer, I felt extremely satisfied with the service and professionalism at this dealership. They answered all my questions thoroughly, were personable, and polite. Kariem was an excellent e the service and professionalism at this dealership. They answered all my questions thoroughly, were personable, and polite. Kariem was an excellent employee to work with! More
My salesman Alex Tillit really went above and beyond to make sure I left with a vehicle I was happy with and even finance Genesis was amazing and very informative and helpful. Loving my new car! Thank yall make sure I left with a vehicle I was happy with and even finance Genesis was amazing and very informative and helpful. Loving my new car! Thank yall so much for making me feel so welcome More
Our sales person, Hussein Shihab, was a pleasure to work with. Never felt pressured but felt supported. Not the usual aggressive sales pitch I’ve experienced in the past. I would highly recommend him to fam with. Never felt pressured but felt supported. Not the usual aggressive sales pitch I’ve experienced in the past. I would highly recommend him to family and friends. More
Before buying a car at Mark Jacobson I dreaded going car shopping. But Mark Jacobson Toyota is not your typical car dealership. I just bought my second car from them, a used 2018 Prius Touring Four and was shopping. But Mark Jacobson Toyota is not your typical car dealership. I just bought my second car from them, a used 2018 Prius Touring Four and was very pleased with the experience Chris Paine was great to work with and provided detailed documentation showing how they arrived at a fair price for the vehicle. Closing the deal and completing the paperwork with Genesis was a pleasure. After the purchase I noticed a minor problem with the switch for the auto high beam feature and was very happy to see that Mark Jacobson repaired the problem at no charge. Mark Jacobson Toyota will definitely be my dealership of choice when it’s time to buy my next car. More