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Mark Jacobson Toyota

Durham, NC

4.8
2,531 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,531 reviews

June 09, 2019

Terrible sales staff Don't waste your time here. A further drive to another dealership is worth it. You will be lied to and leave with a wasted day. Trust me, they ain't w More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Some guy named Jeff.
June 04, 2019

Messed up my review on buying anew car. Hurt my agent. I have purchased 3 new cars from the same person. Never have I given anyone there a bad review. For some reason I messed up the questions which gave h More

by PatK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Hagan, Alex Dias
May 17, 2019

Great customer service satisfaction Ms.Barabara is such a great person and personality is great,excellent, exceptional, she said I was going to walk out with a car.. I did... Ms.Barabar More

by Chocolate *1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Hamilton , Barbara Decatur
May 14, 2019

AWESOME I want to say Alex Diaz , the salesman that assist me on purchasing my new car were great, understanding, polite, helpful, determined of helping me. I More

by Virgo46
Recommend Dealer
Yes
Employees Worked With
Alex Dias
May 13, 2019

Drop the Mic AMAZING Barbara Decatur was so AMAZING and AWESOME. She was so patient and undersanding with the new car purchase. She was well organized and kept checking on More

by S.C. is veryappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
April 24, 2019

Very profesional Our experience was very good , we were looking for a used car and easy monthly pmt. Mr. Leo Sullivan who was the sales person, looked the inventory an More

by Pablo2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony , Leo Sullivan, Oluseyi Bucknor-Smartt, Frank Ciardullo
April 10, 2019

Good experience leasing new Rav4 Leo was helpful & clear about all the factors affecting our lease & lease turn-in. We felt that we got a great deal and he went above and beyond with More

by jashleighjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Sullivan
April 08, 2019

Excellent experience in purchasing multiple automobiles Leo Sullivan has been very helpful understanding my needs and getting the best possible deals for me. He has been straight forward with me from the be More

by dyji8515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Sullivan
April 01, 2019

Customer service Barbara had an appreciation celebration for her customers that was totally awesome and we would just like to thank her for all the effort ... thanks More

by Bass4love64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
March 31, 2019

Great service!! Barbara is amazing!! She makes you feel comfortable, welcome, and really cares about you and your purchase. She’s the best and I’m glad she helped me. More

by lpketa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
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