Mark Jacobson Toyota

Commitment to customer care Recently I became a happy owner of a Rav 4 from Mark Jacobson Toyota. Working with Jeffrey and the purchase process was a pleasure. They really do say Recently I became a happy owner of a Rav 4 from Mark Jacobson Toyota. Working with Jeffrey and the purchase process was a pleasure. They really do say "Yes" to making sure the customer is satisfied in the vehicle they select. More

Finally Out of a Lease! I leased a Camry from another dealership and from the beginning told them something was not right. I was ignored. When I asked how I could get out of I leased a Camry from another dealership and from the beginning told them something was not right. I was ignored. When I asked how I could get out of the lease, they said I could not. I was stuck with a car that was not right and I did not enjoy driving. I moved to Durham and brought my car to get the 20,000 mile service. I was treated so well, I could not believe it. I rented a car to drive to Georgia for a family funeral (could not put the miles on a lease!). Barbara in the rental department is the BEST ever. When I drove the Corolla, it just reinforced what I knew...there was something wrong with the Camry. When I returned the rental, I asked to be directed to the sales department, hoping to buy the rental car. That did not happen, but Ola, Sheyi and Robert worked some magic and I drove home in a new Corolla. These men stayed very late helping me and I appreciate their professionalism and kindness, but most of all getting me out of a lease and into a car that I can enjoy driving. Thank you fellas and Barbara for your excellent service. They really do treat people like family here, a welcome change from the other dealership. More

I recently visited with this dealership and had the pleasure of working with Barbara Decatur. Her knowledge and expertise were beyond measure. I will be buying from her. pleasure of working with Barbara Decatur. Her knowledge and expertise were beyond measure. I will be buying from her. More

Frank Adams is the BEST! First of all, thank you Frank. Thanks for taking the time with me to ensure I got the most of what I wanted for what I could afford (and understandin First of all, thank you Frank. Thanks for taking the time with me to ensure I got the most of what I wanted for what I could afford (and understanding I couldn't get everything I wanted just "because I could"). It took me 3 separate trips over several months to try to make a deal and then, when all was said and done, I made him work for it! HAHA!! He was a pleasure to work with and made the process enjoyable. I'm loving my new car!! Thank you! More

Barbara provided excellent customer service and dedication in getting me into my new car! She was very present and worked diligent on making sure my needs were met and I got into my new toyota coro dedication in getting me into my new car! She was very present and worked diligent on making sure my needs were met and I got into my new toyota corolla. Tony in the finance team was awesome as well and provided great service. I recommend d mark Jacobson as a great place to get your next vehicle. More

Excellent service by Alex Dias, prompt and to the point. Did not waste my time, no beating around the bush. Very knowledgeable, funny and made the whole experience a wonderful and stressless one. Did not waste my time, no beating around the bush. Very knowledgeable, funny and made the whole experience a wonderful and stressless one. More

Very Easy Process Ashleigh made this process so quick and easy! We knew what we wanted before coming in and Ashleigh did a great job listening to us and getting what we Ashleigh made this process so quick and easy! We knew what we wanted before coming in and Ashleigh did a great job listening to us and getting what we needed. She was willing to stay late and went above and beyond to get us our car that night! More

My perfect Car Jeff Cobb was absolutely amazing! I told him what I wanted, what I wanted to spend and what I was willing to put down and he never pressured me to spe Jeff Cobb was absolutely amazing! I told him what I wanted, what I wanted to spend and what I was willing to put down and he never pressured me to spend more, get something different or used any of those other sales tactics. He let me lead and delivered and I really appreciate it. I upgraded my 06 toyota highlander to a 2018. More

Frank Adams Delivers Again! Purchase number 8 at Mark Jacobson Toyota! Frank Adams is the consummate professional, and he delivered once again. It feels like I'm dealing with fam Purchase number 8 at Mark Jacobson Toyota! Frank Adams is the consummate professional, and he delivered once again. It feels like I'm dealing with family-every time. Frank's easy-going personality, combined with his strict attention to detail, make the purchase process truly enjoyable. In addition, Business Manager Quincy Hamilton was both professional and proficient. Thanks also to others that helped make this a great experience: Sales Manager Jim Malpede, and General Manager Luke Czubay! More

Great Experience! Christian Hunt provided me with a great experience! All of my questions were answered promptly and I was taken care of throughout the process. When I Christian Hunt provided me with a great experience! All of my questions were answered promptly and I was taken care of throughout the process. When I got out of finance she went over all the features of the car with me. Overall I had a great experience every step of the way! More