Mark Jacobson Toyota
Durham, NC
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Horrible experience I went there to lease a car for my mother, but it was a terrible experience. Very rude salesman, asked irrelevant questions, and was not helpful at al I went there to lease a car for my mother, but it was a terrible experience. Very rude salesman, asked irrelevant questions, and was not helpful at all. The very first thing he said was "are you new to this country". After that, he acted like I know you are not going to buy anything, do not waste my time. he answered all our questions with a question and tried his best not to explain anything in detail. After visiting Mark Jacobson Toyoya, I was confused, disappointed and humiliated. STAY AWAY if you have an accent. More
GREAT EXPERIENCE - GREAT PEOPLE AT MARK JACOBSON TOYOTA Mark Jacobson Toyota is one of the most Customer Service Oriented Dealers I ever had the pleasure of dealing with. The best car buying experience I h Mark Jacobson Toyota is one of the most Customer Service Oriented Dealers I ever had the pleasure of dealing with. The best car buying experience I have ever had. My salesperson, Antoinette Pace, did a fantastic job. No high pressure or hassle. Antoinette went the extra mile to make certain everything was right and that delivery of my vehicle was a trouble free, efficient and quick process. Thanks Antoinette. Also, many thanks to Craig Maxey, Zach, and Mark (Used Car Manager)the two managers as well as Bob French. Mark Jacobson Toyota is great to deal with thanks to Antoinette and all her colleagues at Mark Jacobson Toyota. More
STAY AWAY!!!! I took my 4Runner here for a routine service.... I was told that I needed a power steering rack replacement. This was quoted at $1,500!! I was told th I took my 4Runner here for a routine service.... I was told that I needed a power steering rack replacement. This was quoted at $1,500!! I was told that my 4Runner would not pass inspection without it. I took my car to a local auto shop for a second opinion... without knowing anything other than the make and model of my car, the mechanic asked me immediately if it was Mark Jacobson Toyota that told me I needed a new rack. I was shooked and of course said, yes! Then proceeded to tell me that they have gotten SEVERAL female customers who have been told they need to replace the whole power steering rack when they DO NOT. After taking a look at my 4Runner the mechanic found that I did NOT need to replace my power steering rack. I only needed to replace the hose ($300 with installation). This auto shop was kind enough to show me where the leak was when the car was lifted at the shop... it was clearly NOT the rack. I will never trust Mark Jacobson Toyota again nor will I ever give them any business again. Taking advantage of people during a tough time... pathetic! More
Great experience MJToyota lived up to the billing of working with their clients to secure a car. Enjoyed working with Frank Adams. Very Helpful. Helen B.Salvia MJToyota lived up to the billing of working with their clients to secure a car. Enjoyed working with Frank Adams. Very Helpful. Helen B.Salvia More
Great people! This is our second experience with Mark Jacobson Toyota. Out of all the many vehicles we have purchased, this one is by far the Easiest and Fastest! This is our second experience with Mark Jacobson Toyota. Out of all the many vehicles we have purchased, this one is by far the Easiest and Fastest! Ashleigh had everything already set-up for us and we were out the door in 2 hours with a new car! More
This will be my second great experience with MJ Toyota. Frank Adams help me out with all of the requirements I told him. This time was a trade and everything went awesome. They really help you with what yo Frank Adams help me out with all of the requirements I told him. This time was a trade and everything went awesome. They really help you with what you need. More
Strongly recommend this dealership! I call him Mr. Frank. I was glad to meet him. This was my first big car purchase and he helped me feel at ease. I appreciate all his dedicated and har I call him Mr. Frank. I was glad to meet him. This was my first big car purchase and he helped me feel at ease. I appreciate all his dedicated and hard work. I will forever be a customer! Thank you Mr Frank Adams. More
My wife and I had the best car salesman ever! Thanks My wife and I had the best car salesman ever! Thanks Parker Rossigrol for all your help and advice. All the staff were very friendly and made sure ou My wife and I had the best car salesman ever! Thanks Parker Rossigrol for all your help and advice. All the staff were very friendly and made sure our experience was one of the best! Parker stayed in touch after the final sale to make sure we were still satisfied with our purchase and there were no issues. We love our new Toyota Corolla. More
Buying Experience Thank you Frank Adams for a great buying experience. The buying process was a lot easier than I thought it would be since I hadn’t bought one in 17 y Thank you Frank Adams for a great buying experience. The buying process was a lot easier than I thought it would be since I hadn’t bought one in 17 years. I think your knowledge, friendliness and experience really helped with the smooth buying process. I hope you are still there if I ever need one in the future. I love my new car ! More
Great experience I had a great experience buying my daughter a new car to start her career. Mark Jacobson team was great and Salesman Greg Law was excellent. He did I had a great experience buying my daughter a new car to start her career. Mark Jacobson team was great and Salesman Greg Law was excellent. He did a great job to understand what we needed and made me a great and fair deal. He spent the extra time to help my daughter know her new car features. This was an excellent car buying experience. More