Mark Jacobson Toyota

We have 2018 Nissan 2021 Honda and Toyota. Very first service at 5k miles they tell us we had a nail in the tire and wanted to charge 200 something dollars. We had no issues with tire until the next day. service at 5k miles they tell us we had a nail in the tire and wanted to charge 200 something dollars. We had no issues with tire until the next day. Need to add air. Day after that need to add air. We not once had to add air until after our first service and they tell us we have a nail in the tire. Nail could have went in after they took it in to work on it. Nissan messed up my rim and they told me they messed it up. Brand new rim and tire for that. Will see how Honda is on my first visit but so far Toyota is the worst service I have had so far between the 3. More

This place is absolutely hands down amazing! Jose and Antoinette are the best and everyone there! Buy your next car here!! Go here!! Thanks to everyone there! Y’all made me experience that much better. I Antoinette are the best and everyone there! Buy your next car here!! Go here!! Thanks to everyone there! Y’all made me experience that much better. If you buy anywhere else your crazy. More

I lease a new car every 3 years & while I look forward to getting a new car, I despise the actual process of shopping around for the best deal & dealing with car salesmen. I have to say I had a totally di to getting a new car, I despise the actual process of shopping around for the best deal & dealing with car salesmen. I have to say I had a totally different experience this time at Mark Jacobson Toyota in Durham dealing with Jeremy Day. After a bumpy start, he truly did the right thing by me & gained my full trust. I felt he put me as a person first before his sales numbers. He went above & beyond to make sure my car deal worked out (& we had several hurdles), always keeping me in the loop with updates. I love my new Toyota Sienna & it was worth the wait. I highly recommend checking out this dealership! More

Its my first time purchasing a car and Antoinette was helping me and made me feel comfortable during the whole process. Shes super nice and sweet and explained everything you needed to know about purchas helping me and made me feel comfortable during the whole process. Shes super nice and sweet and explained everything you needed to know about purchasing a car. I would recommend everybody i know to come to her if theyre looking for a toyota! More

This is our first experience with this dealership, Mark Jacobson Toyota. We want to highly recommend Zeke Vasquez for his superb customer service. He made our car buying journey wonderful. He took the time Jacobson Toyota. We want to highly recommend Zeke Vasquez for his superb customer service. He made our car buying journey wonderful. He took the time to set up our phones and apps and answer all our questions. More

Am very happy, satisfied and very impressed with the Mark Jacobson Toyota. This is my second car with Mark Jacobson after a fall out and passing through xxxx from the lady who co-signed my first car for me. Jacobson Toyota. This is my second car with Mark Jacobson after a fall out and passing through xxxx from the lady who co-signed my first car for me. I had to trade it in and Sir Quincy and Ahmad took upon themselves to personally help me all through the process. I love my new car and am enjoying it am happy with it I took photos and send to my friends and relatives!! They are so happy for me and praised the Mark Jacobson Toyota for the most beautiful car and great services I got. Sir Quincy is awesome brilliant kind patient loving and very knowledgeable. He takes his time to explain everything and even goes extra miles to make a good deal. He is my hero he listens to all questions and answers all concerns. He actually went to his own pocket and paid $ 1,600 as a down payment to trade in my car and make sure I got my car. What a loving dedicated manager he is. He can go without food to make sure a deal is completed . He is dedicated to his job no matter what length he has to go to get it done. The lady who cosigned my first car decided to be difficult and make my life a living xxxx refusing with the car . Sir Quincy would go out of his way day and night and be on the phone with both of us to try and reconcile and come to an understanding. He is the person to go to in need of a car. She even hid the car keys and I had to tow the car from her premises and have new keys made with the help of Sir Quincy and Sir Ahmad. Sir Ahmad is the best sales person I have ever met. He was awesome so helpful, kind , patient and willing to go the extra miles for me to get that car. He even drove me in and back the Toyota premises and my home when I needed a ride. Making sure am comfortable and happy. When the lady who was so difficult won't come to the Mark Jacobson premises to sign the paperwork to get her self out of the contract , Ahmad drove all the way to her apartment to make sure she did signed the paperwork.. He is very loving and patient and always willing to help anyone in need of a car. He is down to earth and he helped me get the very best and most beautiful car in the lot that i qualified for. He takes his time to arrange for insurance and shows you everything to do with your new car. He was and still is phone call away out of his busy schedule to help. He took time to drive me back to my house instead of me paying for a Uber. God bless you and your company and overflow you with great deals every day. I love you all. More

I would shop elsewhere unless you want your credit score to be ran without your permission, signature, and consent. Also found the exact car at a different dealership for $4,000 less than what they were ask to be ran without your permission, signature, and consent. Also found the exact car at a different dealership for $4,000 less than what they were asking at MJT. More

I would look else where, the stealership tacks on $2500 dealer add on such as nitrogen filled tires, one coat of wax, and a cheap window tint job. dealer add on such as nitrogen filled tires, one coat of wax, and a cheap window tint job. More

I needed a car and walked in not knowing what I wanted. As soon as I was helped, I knew this was the right place to get a new car!! The Sales consultant who helped me (Al Camacho) was super helpful and fri As soon as I was helped, I knew this was the right place to get a new car!! The Sales consultant who helped me (Al Camacho) was super helpful and friendly!! I HIGHLY recommend. More

I am really impressed and satisfied with coming to mark Jacobson Antoinette pace and Mark nelson are the best in the world communication and determination and customer service is out of this world they nev Jacobson Antoinette pace and Mark nelson are the best in the world communication and determination and customer service is out of this world they never gave up on me and made sure i was satisfied and was willing to make sure I left with something I enjoyed and in my range of budget. Antoinette personality will take her a long ways and she want give up on anyone strong background determination. Mark nelson determination and jokes will make you feel right at home. Those to together are super heroes. i recommend a raise and I will forever send and come back. . More